2024 Annual Report Annual Report
Shaping Tomorrow
In an era of evolving risk,
About
For more information, visitVerisk.comand theVerisk Newsroom.
A Message to Our Shareholders
President and Chief Executive OfficerThis year's financial results compounded on top of strong growth in 2023 and are further demonstration of our predictable growth trajectory. On an organic constant currency (OCC) basis, our 2024 revenue grew 7.1% and adjusted EBITDA grew 9.9%, producing a 120-basis-point increase in our adjusted EBITDA margin to 54.7%. Our diluted adjusted EPS from continuing operations of
models, for example, delivered attractive returns as clients recognized the value of these improvements through strong contract renewals. We continue to invest in new technologies and applications, including Generative AI and cloud-based platforms, to invent new solutions and connectivity for the industry. In addition to this investment, we also returned
Delivering consistent and predictable growth through strategic engagement
Our performance was consistent with our guidance for 2024, and we met or exceeded the longer-term expectations we set at Investor Day in 2023. We achieved these strong financial results by focusing on our three key priorities: delivering consistent and predictable top-line growth, driving operating efficiency and profitability, and ensuring disciplined capital allocation. This success has been driven by several factors, including elevating and intensifying our strategic engagement with clients, continuing to invest in innovation at scale on behalf of the industry, and enhancing our go-to-market approach to be more client-centric.
With strong returns and capital generation, we continued to invest in improving the value of our existing solutions, inventing new solutions to address industry needs, and returning capital to shareholders. Investments in our Core Lines Reimagine initiative and Extreme Event catastrophe
Our focus on heightened strategic engagement with C-suite executives at client organizations has accelerated growth with our largest clients. By engaging directly with senior leadership, we have gained deeper insights into our clients' enterprise needs, broadened and strengthened our relationships, and opened new doors of opportunity with insurers, reinsurers, and other parties in the insurance ecosystem. As a result, we achieved stronger renewals and better sales outcomes while also improving customer satisfaction. In fact, for 2024 our NPS score was 52, a two-point improvement from the prior year. As we begin 2025, we are expanding this approach to more clients, reinforcing our trusted partnerships.
Our Reimagine Core Lines initiative is a prime example of the greater value we're driving for our clients. As we continue to roll out new features for this digital platform,
clients are realizing increased efficiency and faster speed to market through our Future of Forms tools, which help them rapidly ingest, analyze, and react to form changes that impact their filings. Additionally, the new Actuarial Hub provides tools and risk insights to help insurers leverage ISO loss cost data quickly and confidently to address evolving pricing needs.
Another aspect of our broader industry engagement is our work with state departments of insurance to identify and root out fraud, increase efficiency, and deliver savings that can ultimately benefit the consumer. Taken together, these efforts have created broader, more scalable business opportunities across the global insurance ecosystem.
Driving operating efficiency and allocatingcapital with discipline
In 2024, we delivered a 54.7% adjusted EBITDA margin, toward the higher end of our full-year guidance. This represented 120 bps of margin expansion from 2023.
We expect further improvement in 2025 through strong operating leverage and active expense management. We continue to optimize the cost of our global talent by expanding our presence in
Driving growth by connecting the industry
We're fortunate to be a trusted partner to the global insurance ecosystem. From that position, we invest in data and technology at scale, on behalf of the industry, and create value for our clients at a lower cost of investment and ownership than any individual insurer could achieve on their own.
Our focus on disciplined capital allocation remains constant. In 2024, our retuon invested capital was approximately 25%, with incremental returns on capital of approximately 20%, as we continue to invest at high internal rates of return. Disciplined capital allocation is central to our decision-making process at
Our role as a trusted partner-and the fact that we're deeply embedded in the functions and processes of the insurance industry-enables us to create greater efficiencies for the entire ecosystem. It's a network effect that benefits every connection point, including insurance carriers, brokers, contractors, regulators, and, ultimately, policyholders.
One example of this is our Xactware platform, which connects insurers and restoration contractor companies and independent adjusters in the property estimating space. We're enhancing APIs and seamlessly connecting an expanding ecosystem of partners to improve efficiency. Ultimately, we're helping property claims professionals restore policyholders faster after a loss, whether from individual events or catastrophes such as hurricanes.
We have a strong track record of returning excess capital to shareholders through dividends and share repurchases. In fact, we initiated our dividend in 2019 and have increased it annually, demonstrating our confidence in our business's strong cash flow and our commitment to returning cash to shareholders. In 2024, we increased our dividend by 15% and I am pleased to share that our board of directors has approved another 15% increase for 2025. Since initiation, we have grown the dividend at a CAGR of 10.3%. The dividend is our promise to share our strong cash flow generation with all shareholders, including our employees. We continue to balance our strong dividend growth with share repurchases to maximize our retuof capital to shareholders. Over the past five years, we have returned over
We're also expanding our Whitespace digital trading platform. This API-first platform connects brokers, underwriters, and managing general agents, enabling them to offer, negotiate, place, and bind (re)insurance contracts with accuracy and speed. The platform is experiencing tremendous growth, and in 2024, we expanded it beyond the
The opportunity to innovate for the industry continues to expand
Overall, the insurance industry experienced a positive turnaround after experiencing a three-year stretch of record losses and deteriorating combined ratios. The primary drivers were inflation, exposure growth,
and increased frequency and severity of catastrophic events. Overall, the industry saw improved financial performance in 2024, helped by continued premium growth. But challenges remain.
Our annual study of insured losses from global natural catastrophes estimates insurers should be prepared for
and we enabled AI features so clients can deliver faster assistance to policyholders. Our PCS business, which serves as an industry benchmark, provided catastrophe loss information to clients, and our extreme events business provided loss estimates for the fires (between
The need presents a tremendous opportunity for
We expect to play a vital role in helping improve the insurance market in
Shaping the future of insurance
Looking ahead to 2025 and beyond, we're incredibly excited about building on our success and continuing our trajectory as a consistent and predictable growth company. The opportunity ahead to drive the industry forward is massive. Our strategic approach allows us to leverage data and technological innovations at a global scale and provide incredible value to the industry by reducing investment costs while simultaneously enhancing the industry's efficiency and capacity to respond to emerging challenges.
Our focus remains clear: to be a strategic partner who reimagines insurance through technological innovation. We are committed to building global resilience by providing insurers with the data, insights, and technologies they need to navigate an unpredictable future. The trust our clients place in us is a testament to our mission. Together, we are not just adapting to change-we are actively shaping the future of insurance, making it more efficient, data-driven, and capable of supporting individuals, communities, and businesses when they need it most.
President and Chief Executive Officer
One of those challenges arose in early 2025, when destructive wildfires spread through much of SoutheCalifornia. The impact on people and communities was horrific. We've been assisting in several ways. Our property estimating solutions are supporting claims adjusters and restoration contractors in the rebuilding process,
Building resilience isn't about one single action, but rather a network of interconnected, sustainable choices-threads of resilience that, together, form something much stronger. At its core,
Working with Purpose
In 2024,
Our work exemplifies our purpose of helping businesses, people, and societies become stronger, more resilient, and sustainable. For example, in early 2025,
Shaping Tomorrow for a More Resilient, Sustainable Future
As severe storms and catastrophes become more frequent, insurers need effective tools like
Enhancing Governance for Responsible Business
To better organize and delineate oversight of specific risk categories, the Board formed a new Risk Committee in early 2024 which, in coordination with the Audit Committee, oversees risk assessment and risk management of the company, reviews with management matters relating to the policies, practices, and outcomes of the company that relate to risk management such as strategies associated with cyber and information security risk, and oversees the company's Enterprise Risk Management function.
In 2024,
The company also published ourCommitment to Ethical and Responsible Artificial Intelligence ("AI"). The disclosure details our human-centered values and approach to AI development, our Ethical AI principles, AI governance structure, AI standards, and the AI review processes, among other items. The framework is consistent with our core corporate governance processes to implement strategy, operations, and risk management practices throughout the organization.
Supporting our Employees
Our employees are at the heart of what we do. Our global workforce is united by our mission to serve, add value, and innovate for customers. We continue to invest in our people worldwide by encouraging all employees to reach their full potential through a focus on learning, providing competitive compensation and benefits, and a culture anchored on our purpose-driven values of learning, caring, and results.
For the ninth consecutive year,
As a knowledge-based business, we carefully develop and integrate the skills and talents of our global employees, ensuring that we provide them with opportunities to grow within the company. In 2024, we continued to prioritize career development across the company by utilizing an employee-centric strategy based on feedback from employees and managers. We further developed a Career Framework and supporting tools and training, to provide clarity on jobs across all our businesses and functions. The Career Framework education sessions were attended by over 3,000 colleagues, providing them insights on how to navigate their careers at
In 2024, we continued to work to improve our employees' health, safety, and well-being with the launch of Engagement Rx, a global digital health and wellness coaching platform offering access to online wellness courses, stress management, and mental health awareness resources. We also offered two wellness days and early closure in the summer (summer Fridays) to support our employees' personal well-being.
Shaping our Environmental Journey
Reducing our environmental impact is an ongoing journey. As a data and analytics company, we don't have a significant environmental footprint, but we are in the business of risk management. Therefore, we recognize the importance of continually minimizing our environmental and climate impacts and risks while enhancing efficiencies. This commitment aligns with our vision of shaping a resilient future for our clients and communities.
As of
For the seventh consecutive year, we balanced 100% of our CDP-reported Scope 1, 2, and 3 (business air travel and downstream leased assets) GHG emissions by reducing companywide energy consumption and investing in renewable energy credits. We've exceeded our target to reduce absolute Scope 1 and 2 emissions by 21% by 2024.
To leamore about these initiatives and many others, visit
2024 Performance Snapshot*
-
$2,681.4 2023$1,433.5
†Represents continuing operations view
2024 Revenue Contribution
Forms, Rules, and Loss Costs
Underwriting Data Analytics Solutions
New Growth Vectors1
Extreme Event Solutions
Property Estimating Solutions
Anti-Fraud
Casualty
1.New Growth Vectors include Life, Marketing, and
Creating Substantial Client Value Through Data & Innovation
Connecting the global insurance ecosystem
36+
billion
Our statistical database grew to more than 36 billion premium and loss records, providing insurers with critical data insight
1.8
billion
More than 1.8 billion claims have been contributed to our antifraud database, which enables the insurance industry to efficiently detect suspicious activities
143
million
Our personal property database grew to 143 million personal property data records
Driving industry efficiency
12,300
legislative actions
We review 12,300 legislative actions and 16,000 regulatory actions each year to inform policy language and rating information
Building resilience around the world
billion
Average annual insured loss from natural catastrophes, captured in analysis using
36
thousand
Fire protection services data for 36,000 jurisdictions
120+
countries & territories
Our catastrophe models cover more than 120 countries and territories
40
million
We complete 40 million medical risk assessments annually for applicants of travel and health insurance globally
45+
million
We've received more than 45 million claims assignments in the last five years
Attachments
Disclaimer



Proxy Statement (Form DEF 14A)
AM Best Assigns Performance Assessment to Kay International AMEA Limited
Advisor News
- Pay or Die: The scare tactics behind LA County’s Measure ER tax increase
- How to listen to what your client isn’t saying
- Strong underwriting: what it means for insurers and advisors
- Retirement is increasingly defined by a secure income stream
- Addressing the ‘menopause tax:’ A guide for advisors with female clients
More Advisor NewsAnnuity News
- MassMutual turns 175, Marking Generations of Delivering on its Commitments
- ALIRT Insurance Research: U.S. Life Insurance Industry In Transition
- My Annuity Store Launches a Free AI Annuity Research Assistant Trained on 146 Carrier Brochures and Live Annuity Rates
- Ameritas settles with Navy vet in lawsuit over disputed annuity sale
- NAIC annuity guidance updates divide insurance and advisory groups
More Annuity NewsHealth/Employee Benefits News
- Business People: General Mills veteran Dana McNabb named COO
- CONFEREES ADOPT COMMERCE PACKAGE WITH MEAT RAFFLE INCREASE, NO INSURANCE LOOPHOLE FIX
- GLP-1 Drug Costs Cited as Heights Schools Hike Taxes and Cut Staff
- Pay or Die: The scare tactics behind LA County’s Measure ER tax increase
- Column: N.C.’s Medicaid ‘compromise’ comes at a cruel cost
More Health/Employee Benefits NewsLife Insurance News
- 2025 Insurance Abstracts
- AM Best Affirms Credit Ratings of Berkshire Hathaway Life Insurance Company of Nebraska and First Berkshire Hathaway Life Insurance Company
- Generational expectations: A challenge for the industry
- Greg Lindberg asks NC judge for no jail time in bribery, fraud cases
- National Life Group Names Brenda Betts to Its Board of Directors
More Life Insurance News