2021 Sustainability Report
2021 SUSTAINABILITY REPORT
TABLE OF CONTENTS
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A Message From Our CEO |
2 |
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2021 At-A-Glance |
4 |
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About FNF |
6 |
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Company Overview |
6 |
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• Our Approach to ESG |
12 |
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Protecting Homeowners |
14 |
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• The Economic Value of Home Ownership |
14 |
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• The Importance of |
16 |
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• Consumer Protection from Fraud |
19 |
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Protecting Consumer Data |
22 |
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Environment |
24 |
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• |
24 |
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Environmental Management |
26 |
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• Our Digital Strategy to Drive Industry Sustainability |
30 |
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Social |
32 |
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• Our |
32 |
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Diversity & Inclusion |
40 |
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Communities & Philanthropy |
42 |
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Governance |
46 |
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• Board of Directors & ESG Oversight |
46 |
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• ESG Risk Management & Enterprise Risk Management (ERM) |
49 |
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ESG Due Diligence |
51 |
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Ethics |
52 |
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• Data Privacy & Cybersecurity |
54 |
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ESG in Our Core Subsidiaries |
56 |
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• |
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56 |
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58 |
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Data Tables |
60 |
A MESSAGE FROM OUR CEO
At
do this, we bring to market trust and a transparent experience for agents, buyers, and sellers. Our commitment extends far beyond the process of buying or selling a home or commercial real estate.
FNF's focus on Environmental, Social, and Governance (ESG) matters is important to our success and who we
are as a company. We recognize the importance of a sustainable future to FNF's long-term growth, and our Company and board of directors are committed to developing a long-term ESG strategy and monitoring our progress to better serve our employees, business partners, and local communities.
Building a sustainable business starts with being transparent about our business practices, corporate governance, environmental impact, and commitments to our stakeholders. In 2019, we shared our inaugural Sustainability report. In 2020, we continued to enhance our ESG strategy and reported on progress. We are pleased to share our 2021 accomplishments in this third annual Sustainability report.
Our commitment to ESG focuses on:
Protecting Homeowners: The safety and security of our property owners is our top priority. This means ensuring robust information security through continuous enhancements to our cybersecurity and data protection standards, internal auditing protocols and consistent monitoring, to protect the safety of customer funds and nonpublic personal information. We work hard to educate our employees and protect consumers from fraud by enhancing our fraud prevention programs.
Preserving the Environment: FNF works to integrate environmental management practices into our operations, including our facilities. We have a number of efforts underway to reduce our environmental footprint across locations. As part of a traditionally paper-intensive industry, we have implemented customer-
2
focused technology to significantly reduce paper consumption in real estate transactions, moving the title insurance industry in a more sustainable and paperless direction. Our efforts also include participation
in recycling programs and elimination of the use of plastic water bottles. Beyond mitigation efforts, we understand our responsibility to protect the local environments in which we operate. In 2021, through our Enterprise Risk Management systems, we conducted our inaugural climate risk assessment to better understand and identify climate-related risks and opportunities that may impact our business. We are evaluating this information to identify and develop strategies and manage those risks and opportunities that are most important to our business over time.
Supporting Our Employees and Communities: As our greatest asset, we are committed to providing employees with opportunities to expand their knowledge base and develop skills for career advancement. We are committed to operating an inclusive workplace, and strongly believe that the diversity of our clients should be reflected among our employees. With over 1,300 locations throughout
Operating Ethically: Our reputation for integrity is vital to our culture and business operations. We operate in ways that are fair, transparent, and compliant. We implement strong governance practices, policies, training, and reporting to promote business integrity.
We know this work towards a more sustainable future never stops and together, we will continue to make an impact.
Sincerely,
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2021 Sustainability Report |
3 |
Attachments
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