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September 15, 2025 From the Field: Expert Insights
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Not all in Gen Z think alike about retirement planning

By Lloyd Lofton

If you want to win over the next generation of financial clients, you must understand this: The cultural divide among Generation Z isn’t just political — it’s deeply personal. And if you're still running the same tired scripts from 10 years ago, you're going to miss both boats.

Gen Z
Lloyd Lofton

A recent NBC poll reveals a striking difference in mindset between Gen Z men who supported Donald Trump and Gen Z women who supported Kamala Harris in the 2024 presidential election. The men? They're focused on family, financial independence and legacy. The women? Career growth, economic mobility and independence top their list — kids, if mentioned at all, are barely a blip.

You might think this ideological rift complicates your sales process. Actually, it clarifies it. Your job isn’t to convert them — it’s to connect with them. And that starts with understanding what drives each group and speaking directly to their values in your fact-finding and discovery conversations.

Let’s break it down.

For Gen Z men: Purpose, protection and permanence

This cohort is hungry for structure in a chaotic world. They’re not ashamed of wanting a family. They’re looking to build something lasting—and they're seeking someone who gets it.

Opening the conversation:

“Most of the young men I talk with these days aren’t chasing the latest crypto trend. They’re thinking long-term. Things like: How do I take care of my future wife and kids? How do I stop living paycheck to paycheck? Does that sound familiar?”

Hard questions to build credibility:

“If you lost your income for three months, how would that affect your plans to start a family?”

“If something happened to you tomorrow, what would your girlfriend or wife be left with — bills or a foundation?”

“How much of your current income is building a future — and how much is just covering the past?”

These men respond to responsibility and respect. Give them language that affirms that.

Talk track to shift perspective:

“Planning for retirement isn't about being old — it's about making sure your future family never has to panic when life throws a curveball. That starts with getting your money to work harder and safer — so you’re not just making money, you're making a legacy.”

Close:

“Look, your time and money are going somewhere. The question is: Do you want that to be toward building your future family — or just covering your next few months of bills? Which matters more to you?”

Use the ownership close and the two-choice close here. Prospects want to lead. Let them choose how.

For Gen Z women: Independence, security and self-validation

This group is bombarded with messages about empowerment — but many feel unfulfilled. They’re told they can “do it all,” yet studies show they have record levels of loneliness and anxiety.

Don’t ignore that. Address it — gently, professionally and with empathy.

Opening the conversation:

“A lot of the young women I speak with are super accomplished — but they’re also stressed. They’re making money, growing their careers but they still feel like they’re missing peace of mind. Do you ever feel like that?”

Hard questions that spark emotional insight:

“What would it mean for you to be financially secure without having to hustle 24/7?”

“How do you balance building your career with the desire for long-term financial stability?”

“What would happen to your lifestyle if your income stopped for 90 days?”

These clients respond to self-validation. Don’t pitch a product — guide them to recognize their own worth.

Talk track to realign priorities:

“You’ve put in the work to build your life. My job isn’t to sell you something — it’s to make sure that life is protected. Whether or not you ever have a partner or kids, you deserve a financial plan that gives you options, not just obligations.”

Close:

“You’re already investing time and energy into your future. This is about turning that effort into protection — so you don’t have to work harder just to stand still. What would it feel like to finally have a plan you can count on?”

Use the empathy close and the Ben Franklin close. Show her how what she’s already doing aligns with a bigger, safer outcome.

Your job isn’t to persuade — it’s to understand

Gen Z doesn’t trust hype. They don’t need a product — they need a plan. What they crave — both the traditional man building a future and the ambitious woman carving her own path — is certainty in uncertain times.

So bring them clarity. Give them space to talk. Ask the hard questions no one else is asking. And most importantly: listen.

You’re not there to impress them — you’re there to equip them. If you do that right, you won’t need a perfect script. You’ll have a real client.

© Entire contents copyright 2025 by InsuranceNewsNet.com Inc. All rights reserved. No part of this article may be reprinted without the expressed written consent from InsuranceNewsNet.com.

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Lloyd Lofton is the founder of Power Behind the Sales. He is the author of The Saleshero’s Guide To Handling Objections, voted 1 of the 11 Best New Presentation Books To Read in 2020 by BookAuthority. Lloyd may be contacted at [email protected].

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