CRANFORD, NJ – Paragon Solutions, an advisory consulting and systems integration firm, is partnering with Objectiva Software Solutions, a leading specialist of China-based software outsourcing services to ISVs and enterprise companies, to extend implementation of solutions built on EMC Document Sciences xPression for leading organizations in the insurance market.
Paragon Solutions will drive Objectiva’s implementation of the EMC Document Sciences xPression software suite, designed to empower some of the largest insurance organizations in the world to improve customer communications.
“Paragon will bring its extensive insurance industry experience to the partnership to develop xPression-based solutions that speed new account opening and insurance enrollment, increase communication through personalized statements, and achieve compliance for government mandates,” reports Erik Raper, Senior Vice President, Business Technology Integration Advisory & Strategy at Paragon Solutions.
As a premier EMC Documentum solution partner, Paragon is also well versed in the implementation of EMC Document Sciences xPression Documentum Edition, which leverages enterprise content stored in Documentum to generate personalized correspondence, rich HTML e-mail, dynamic marketing material, and relationship statements.
The advanced business process management capabilities of the Documentum Process Suite are tightly integrated with xPression document generation capabilities to enable organizations to generate customer communications in real time either in response to events including customer requests or renewal triggers, or at particular steps within a business transaction, such as opening a bank account or managing an insurance claim.
“xPression and the xPression Documentum Edition software suite dramatically reduce operating costs and meet enterprise needs for flexibility and control, while improving the overall customer experience,” reports Raper. “We are happy to work with Objectiva, another trusted EMC partner, to leverage EMC software to empower some of the largest insurance organizations in the world to improve customer communications.”
Recognized as an advisory consulting and systems integration company specializing in business process optimization, information management and information governance, Paragon Solutions has served as a trusted partner to leaders and innovators of some of the industry’s largest insurance firms for more than three decades. Additionally, Paragon’s deep industry insurance industry knowledge and expertise offers a unique ability to understand the experience of customer-facing roles such as agents, brokers and operations associates involved in the end-to-end process.
About Paragon Solutions
Paragon Solutions is an advisory consulting and systems integration firm that specializes in enterprise information management to help clients leverage information assets for better business results. The company does this through its industry practices, solution accelerators and specialized technology competencies that help clients achieve operational efficiency, business scalability and regulatory compliance.
Paragon Solutions works with businesses that are focused in a few key industries − communications, financial services, healthcare, insurance, and life sciences. The industry-focused practices work with Paragon’s competency groups to address today’s client concerns in Process Optimization, Information Management, Information Governance and Information Integration. For more information, please visit the Paragon website at www.consultparagon.com, or call 1.800.462.5582.