RelayHealth Bolsters ConnectCenter Practice Portal

RelayHealth Financial reported that its new ConnectCenter revenue cycle management portal now helps users confirm patient benefit and insurance information online, to help speed eligibility validation.

According to a media release, ConnectCenter can now replace phone/ fax/payer portal eligibility verification to help channel partners- practice management vendors, billing companies, revenue cycle management firms, and EMR/HIS vendors-and the practices they serve save time, reduce claim rejections and improve cash flow.

"It's surprising how many practices today still rely on phone and fax for eligibility information, given the increasing need to know their patients' coverage faster and reduce administrative costs," said Marcy Tatsch, vice president and general manager, RelayHealth Financial. "ConnectCenter now lets channel partners provide convenient online access to practices-on demand-at the point of service. Now they can save time, identify payment or find alternative payment sources before it becomes a slow pay or, worse, bad debt. We want to make it easier for them to have rapid insight into a patient's eligibility in order to accelerate revenue and up- front patient collections, and reduce claim denials and rejections."

ConnectCenter uses information from RelayClearance EDI and RelayHealth Financial's network of payer connections to assimilate detailed data from over 1,200 payer portals to complement EDI offerings. This additional content includes vital current information including patients' balance on their annual deductible, multiple service types that patients are eligible for, and the number of days remaining for a service.

With the addition of eligibility data, ConnectCenter helps streamline patient eligibility verification for channel partners and physician practices by providing electronic, rapid access to the following functions:

-Search for the patient and validate insurance coverage

-Determine co-pays, deductibles, and co-insurance levels to facilitate collections at the point of service

-Filter benefits by service (such as chiropractic, emergency, office visit, urgent care, hospital inpatient/outpatient, etc.)

-Access payer eligibility verification via 1,200+ payer websites and even traditional EDI

-Address issues related to payer denials with access to six months of request history

RelayHealth is a company focusing in revenue cycle management solutions that use the power of the cloud and big data to help healthcare professionals make better financial decisions for their organizations and patients, right at the point of care.

McKesson Corp. is a healthcare services and information technology company dedicated to making the business of healthcare run better.

More Information:

http://www.relayhealthfinancial.com

http://www.mckesson.com

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