Avis Car Rental and Budget Car Rental Partners with TCS to Launch New Mobile Applications
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The upgraded Avis Car Rental and Budget Car Rental mobile applications process coupons and account for frequent traveler program surcharges, insurance and other add-ons, to help customers understand the total cost of their rental. They also allow customers to select additional ancillary products they would like incorporated into their reservation, including Loss Damage Waiver protection, Additional Liability Coverage, Satellite Radio and Roadside Assistance, beyond the previously available GPS and child safety seats options.
"Being a leader in mobile services to car rental customers is an important objective for us as we look to profitably accelerate our growth, while at the same time enhance the customer experience we provide. The work TCS has done over the last several months – on time, on budget and to scope – has been critical to our progress against this objective," said
The new Avis and Budget mobile applications are currently available on the iOS and Android platforms. Additional features allow customers to make, modify or cancel a car reservation, view past rental details, find rental locations, select car preferences, and compare the existing and modified reservation data. Most recently, the Avis mobile application was also launched on the Microsoft Windows Phone and BlackBerry operating systems to provide additional options for Avis customers.
"In the new digital age, it is crucial for a company to build a seamless and total presence for customers across all channels," said
"Enabling customers to manage all aspects of their car rental experience through the innovative use of digital technologies is a winning strategy that drives new channel business. Avis Car Rental and Budget Car Rental have raised the bar yet again in the car rental industry, leveraging digital in a big way and TCS is excited to be the technology partner in this endeavor," said S Sukanya, Vice President and Global Head of Travel, Transportation and Hospitality Unit,
About
About Avis Budget Group
Avis Budget Group, Inc. is a leading global provider of vehicle rental services, both through its Avis and Budget brands, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than 860,000 members. Avis Budget Group operates most of its car rental offices in
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