The Evolution of Sustainablty Reporting
| By Schooley, Diane K | |
| Proquest LLC |
Utilizing the GRI's Latest Guidelines and Looking to Integrated Reporting
Businesses are increasingly motivated to address sustainability issues and related risks. Several factors have driven this heightened awareness, including regulation, pressure from investors and customers, an internal commitment to environmental responsibility, a desire to remain competitive, and the valuable goodwill that these activities generate. Disclosure requirements are transitioning from voluntary to mandatory as sustainability reporting becomes requirednot only by regulators, but also by stakeholders.
Sustainability issues range from economic to environmental to social. Many terms refer to reporting on these dimensions, including "sustainability," "corporate and social responsibility" (CSR), "corporate responsibility" (CR), and "triple bottom line" (TBL). Although these terms all have a similar meaning, no single generally accepted definition of sustainability reporting exists. This discussion utilizes the Global Reporting Initiative's (GRI) definition because the GRI's guidelines for sustainability reporting are the most widely used around the world. This definition covers the key areas of economic, environmental, and social performance, as well as related governance. (See the sidebar, Overview of the Global Reporting Initiative, for more information on the GRI.)
Many companies began providing corporate sustainability reports to document their compliance with environmental regulations and have since broadened thenreporting. In
Companies considering sustainability reporting can use the GRI's latest set of standards (G4) as a starting point. This discussion will provide examples of how to leverage existing sustainability reporting to add related information to annual financial reports. As nonfinancial measures become more critical, additional companies will likely follow suit. Opportunities for consulting and assurance services will expand, and CPAs would do well to familiarize themselves with these topics.
The Case for Sustainability Reporting
Managing and reporting on sustainability issues can impact a company in many areas, including financial performance, eligibility for inclusion in portfolios, stock price performance, audit fees, and investor relations. For example, sustainability reporting can affect financial performance through the notion that "what gets measured gets managed." Effectively assessing and managing sustainability risk can directly impact a company's bottom line through cost reductions and other efficiencies gained by modifying operations. Building goodwill and employee satisfaction can increase profitability by increasing sales and net income.
In the 2011
Sustainability rankings can also influence companies to report on sustainability efforts; position in the rankings can impact whether a company's securities are eligible for inclusion in particular mutual funds. Of the companies surveyed by Ernst & Young in
Business in the Community reported that paying attention to environmental and social issues can improve stock price performance, and that better management of environmental and social impact is related to lower volatility of stock price returns ("The Value of Corporate Governance: The Positive Return of Responsible Business,"
"Voluntary Nonfinancial Disclosure and tiie Cost of Equity Capital: The Initiation of Corporate Social Responsibility Reporting" found that companies with a high cost of equity capital in a previous year tended to initiate disclosure of CSR activities in the subsequent year, and that such companies with superior social responsibility performance enjoyed a subsequent reduction in the cost of capital (
Companies are increasingly pressured through shareholder proposals to manage sustainability risk. (Examples of shareholder proposals related to sustainability issues can be found by searching the
A Strategic Decision
Sustainability reporting should be considered a strategic decision, not an effort undertaken in addition to financial reporting. Because sustainability practices are pervasive, encompassing, and integrative in nature, they significantly overlap many of the financial reporting elements already measured and managed.
In "Triple Bottom Line Reporting for CPAs: Challenges and Opportunities in Social Accounting,"
The balanced scorecard (BSC) methodology enables a company to align its sustainability practices and related nonfinancial measures with strategic goals and to fully integrate them with more routine corporate operations and evaluations. "Sustainability and the Balanced Scorecard: Integrating Green Measures into Business Reporting" recommends that integrating sustainability measures throughout the BSC's four perspectives (financial, customer, internal business processes, and learning and growth) is the best way to view sustainability measures as central to a company's financial well-being and more readily as a part of day-to-day operations, customer satisfaction, efficiency, and innovative efforts (
Measuring the effects of sustainability practices on shareholder value is challenging, but many organizations' stakeholders are demanding social performance transparency. Sustainability reporting by large corporations in
Getting Started: Using the G4 Guidelines
At one end of the reporting continuum, companies might choose not to provide a sustainability report and neglect to explain in their financial reporting any sustainability measures undertaken. At the opposite end of the reporting continuum, companies might choose to provide a combination of financial and nonfinancial data in one inclusive report that integrates sustainability with operational performance and discusses the strategic importance of the organization's sustainable initiatives. Somewhere in the middle, companies might view sustainability reporting as a complement to financial reporting, either providing two independent reports or, at least, measuring and reporting some aspects of operational performance related to sustainability efforts.
The GRI sustainability reporting guidelines are the most extensively followed worldwide. The 2011
The greatly anticipated fourth generation of the GRI's reporting guidelines (G4) was released in
Beyond the materiality threshold, not all indicators have equal weight; thus, the report should reflect this relative empha- sis. Many of the standard disclosures, especially those under the "social: human rights" and "social: society" categories are based upon European culture, rather than U.S. culture. This makes the notion of materiality even more important, because not all disclosures are relevant in all cultures. Factors that should be used to determine materiality include the organization's overall mission and competitive strategy, concerns expressed directly by stakeholders, broader social expectations, and the organization's influence on upstream and downstream entities. The G4 Implementation Manual (provided on the GRI's website) is effectively cross-referenced to relevant standards and offers guidance on the process for identifying, prioritizing, and validating material areas on which to report (pp. 32-39).
The G4 guidelines provide for a twotiered system-"core" and "comprehensive"-for measuring the degree to which an organization adheres to the guidelines. "In Accordance-Core" reports include the standard disclosures for all material issues and at least one relevant indicator for each material aspect. "In AccordanceComprehensive" reports must include all standard disclosures and all indicators for each material aspect. Additional standard disclosures of the organization's strategy and analysis, governance, and ethics and integrity are also required. A third option for organizations not yet ready to report at even the core level is to use the standards, but not report "in accordance" with hem. These organizations may include a reference in the report stating, "Contains Standard Disclosures from the GRI Sustainability Reporting Guidelines." In his way, organizations can self-declare heir level of reporting.
The G4 guidelines require two types of standard disclosures: general standard disclosures and specific standard disclosures. General disclosures include the following:
* Strategy and analysis
* Organizational profile
* Stakeholder engagement
* Report profile
* Governance
* Ehics and integrity.
Sector disclosures are also required if available. The G4 guidelines require new disclosures in the areas of corporate governance and supply-chain management, reflecting he increased interest in hese topics. Exhibit 1 explains general disclosures, their purposes, and the number required for each level of reporting. As shown in the exhibit, additional disclosures for moving from the core option to the comprehensive option fall primarily under governance, where 21 additional disclosures are required.
Specific standard disclosures-under the disclosures on management approach (DMA)-are organized into the following three categories (with the number of aspects for each in parentheses): economic (4), environmental (12), and social (30). The social category is further divided into labor practices and decent work (8), human rights (10), society (7), and product responsibility (5). Exhibit 2 illustrates these categories and aspects, and it provides one example of an indicator for each aspect. As previously mentioned, organizations declaring the core option need only identify one indicator for each material aspect, whereas those declaring the comprehensive option must include all indicators for each material aspect.
Companies that bear increasing risks with respect to economic, environmental, and societal exposures should become familiar with the GRI framework and consider reporting in accordance at the core level. Companies must begin acknowledging sustainability risks they face, even if they do not report in accordance right away. Those with little experience in managing with a focus on sustainability and social responsibility might find it daunting to initiate the process, but some basic guidelines can help organizations establish processes that will enable success in the long run.
First, as with any major initiative, top leadership must demonstrate commitment. Placing a high-level officer, such as the CFO, in charge of reporting provides a signal to stakeholders that the company is serious about evaluating its sustainability risks and potential costs. Second, companies should focus on materiality and address only those concerns that are likely to have a major impact. Third, they should identify file goals, audiences, and value of the reporting. Reporting to comply with
The economic dimension of sustainability reporting is, to some extent, already measured and reported via the traditional financial reporting system. The standards do not simply represent the entity's financial performance; they verify that the economic dimension of sustainability concerns the organization's impact on the economic conditions of its stakeholders and on economic systems at local, national, and global levels. Information easily provided from the financial system includes direct economic value generated; impact on the community, such as through local hiring and local suppliers; and indirect impact, such as infrastructure investment for public benefit. In addition, these economic indicators could assist companies in taking the first steps in sustainability reporting by measuring and reporting consistent with the GRI standards in the Form 10-K, when appropriate. Exhibit 3 shows the economic indicators and their related disclosures.
Some companies already utilize information from their financial systems to address the GRI's economic performance indicators in their sustainability reports. The authors examined sustainability information available in annual reports in 2009 and found 29 U.S. companies with sustainability reports rated "B" or higher, according to the GRI's G3 standards. These companies replicated information across their sustainability reports and 10-K reports. Most were large companies; more than 75% belonged to the Standard & Poor's (S&P) 500 Index. More than 60% were classified in the manufacturing sector, followed by finance, insurance, and real estate. Median annual sales for all 29 companies were
The results of this research illustrate how companies can leverage their sustainability reporting by using the information in their 10-K or annual reports, thereby reducing the cost of sustainability reporting. As shown in Exhibit 4, only three of the GRI's nine economic indicators (EC2, EC3, EC7) were replicated in the annual report information for 26 of the 29 companies reviewed. The most common replication was not, as might be expected, related to the risks of climate change, but rather to the coverage of the organization's defined-benefit plan obligations (EC3). Defined-benefit plans were mentioned by 24 companies, most often in the notes to financial statements. These dis- closures certainly reflect a potential material financial risk that must be mentioned in the annual report. Climate change risk (EC2) was disclosed in the annual report by 15 of the companies reviewed (some companies disclosed this information in more than one place in the annual report), and it was primarily reported in section 1 of the 10-K, usually labeled as "business risks." Of the three, EC7 (development and impact of infrastructure investments) was the economic indicator reported least often; only three companies reported on it, most commonly in the letter to the shareholders or in the summaiy after the shareholder letter.
The Next Phase: Integrated Reporting
Hie G4 guidelines foreshadow the next phase in sustainability reporting: integrated reporting. Rather than providing separate financial and sustainability reports, companies will begin integrating the information from two reports into one. As stated on the GRI website, "Understanding the links between financial results and sustainability impacts is critical for business managers, and increasingly connected to longand short-term business success" (https://www.globalreporting.org/ information/current-priorities/integratedreportmg/Pages/defaultaspx).
An integrated report should be the result of an integrated reporting process. During the development of the G4 guidelines, preparers were asked about the most relevant reporting formats, both in the present and in the future. Responses indicated that the sustainability report is the most relevant format today, but its relevance will diminish as the integrated report becomes more important over the next three years.
One objective of the G4 guidelines was to "offer guidance on 'how to link the sustainability reporting process to the preparation of an integrated report aligned with the guidance to be developed by the
With respect to governance structure, an eight-member board directs the IIRC's affairs and oversees the coordination and interaction between the council, the working group, and the secretariat, as well as external stakeholders. The board members hail from eight countries, including
The IASB recently announced an agreement with the IIRC to deepen its cooperation on the IIRC's work to develop an integrated corporate reporting framework. According to the IASB's
In "Integrated Reporting: Navigating Your Way to a Truly Integrated Report," Deloitte suggested that those companies that become engaged in sustainability reporting now may see the benefits, not just in preparedness, but also in influencing the outcome of the IIRC's work (http://www.itweb.co.za/sections/ pictures/Deloitte_Integrated_Reporting_ Aug_2012.pdf). Another Deloitte publication, "Integrated Reporting: The New Big Picture," provided further insight into the IIRC's work, what an integrated report might look like, and which safe harbor provisions might be needed to allow for future-oriented disclosures (http://www. deloitte.com/view/en_US/us/Insights).
Integrated reporting has gained momentum in recent years.
For the most part,
Opportunity for Consulting and Assurance Services
Reporting according to the GRI standards does not require external assurance; however, in the interest of enhancing credibility and transparency, some companies engage auditors to validate their sustainability reports. In 2011, only 46% of the G250 surveyed by
Ernst & Young's 2011 survey of large company executives (with company revenues greater than
A review of the growth in and improved quality of sustainability reporting suggests growing assurance opportunities for public accounting firms. According to "The Future of Corporate Sustainability Reporting," the majority of the information on which assurance is provided consists of nonfinancial, quantitative performance measures that can be objectively reviewed by a third party (
In addition to assurance services, sustainability reporting has provided tremendous opportunities for consulting services. For example, Deloitte offers a variety of services on its website under "Additional Services-Sustainability," such as reporting, compliance and assurance, sustainability strategy, resource management, and sustainable supply chain. Major accounting firms provide assurance of sustainability reports for the G250, but as small and medium-sized entities increase their sustainability reporting, the opportunity for providing assurance services extends beyond the Big Four. Not only can assurance mechanisms enhance the credibility of information; they also can serve to identify opportunities for process and performance improvements across the organization.
Best Practices: The Example of UPS
When UPS began sustainability reporting in 2003, it did not adhere to GRI reporting standards and kept reporting simple-three categories of economic, social, and environmental objectives, with a few key performance indicators (KPI) in each category. In 2004, a similar report was provided, but management addressed "the future" of its sustainable strategies. The 2005 report did not change significantly from the previous year.
In 2006, UPS adopted the GRI standards, which significantly expanded its reporting. Self-assessment (as compared to external assurance) achieved a "C" rating (under the G3 standards). The report grew to more than 100 pages, with many more graphics and photographs, and even a frequently asked questions (FAQ) section. Although UPS continued to report on the three general categories of economic, social, and environmental measures, it expanded the subcategories within each area, in terms of dimensions and KPIs.
In 2007, UPS produced a special edition of the sustainability report for the company's centennial celebration, wherein it highlighted a new chairman/CEO. The appendix provided the GRI-G3 index and reported KPIs during 2002-2007 for trend analysis; in addition, it identified and discussed future KPIs. UPS provided a grid to map the location of the information in the report to the GRI guidelines. It selfreported a "B" rating, in accordance with the GRI's G3 standards.
In 2008, a senior vice president was appointed to be responsible for the sustainability program. Two additional financial factors were added to the economic KPIs-capital expenditures and cash and investments. The following developments within UPS were reported:
* Purchasing and deploying enterprise software to manage sustainability performance more robustly
* Capturing global carbon inventory for 2007 and 2008 through the use of that software
* Updating and expanding KPIs and setting new goals
* Setting a long-term, industry-leading, verifiable goal for airline emission reductions
* Initiating third-party validation of sustainability reporting
* Becoming the first shipping company to join the
In addition, the 2008 report identified three sustainability principles: strengthen the enterprise (economic), improve the human condition (social), and protect the environment (environmental stewardship). In the 2008 report, UPS projected KPI goals for 2011 and, where feasible, 2020.
UPS began seeking third-party assurance by Deloitte of its sustainability report in 2009, and it achieved a "B+" rating (the "+" indicated external assurance, according to G3 standards). In accordance with attestation standards established by the AICPA, Deloitte provided an accountant's review report based upon the sustainability report. The report was reorganized to highlight achievements in 2009 and featured the addition of a human rights statement in the UPS code of business conduct. Other noteworthy items included greater risk assessment addressed in the profile, a statement of encouragement to contact the board of directors' corporate secretary with questions and concerns, and 11 sustainability recognitions and awards from 11 different organizations.
In 2010, a "UPS-at-a-Glance" section was added to provide quick facts and figures about the organization. For the first time, Deloitte provided an unqualified opinion on greenhouse gas emissions and, again, provided an attestation review of the sustainability report. The GRI application level remained a "B+." For the first time, the report also addressed climate-related physical risk and other climate-related risks.
In 2011, UPS undertook a "materiality analysis process" supported by the Business for Social Responsibility, and it developed a materiality matrix (included on p. 26 of the 2011 annual report) in the company profile section. Importance to stakeholders and influence on business success dimensions were mapped on a grid. Issues that appeared in the upper right quadrant were those identified as most material, including transparency, accountability, and reporting, along with nine other dimensions.
According to
OVERVIEW OF THE GLOBAL REPORTING INITIATIVE (GRI)
The GRI is an independent, global nonprofit organization that was launched by the U.S.-based organization Ceres in 1997. An exposure draft of sustainability reporting guidelines was released in 1999, followed by several full versions. The GRI guidelines have become the de facto international standard for reporting environmental, social, and economic performance. The GRI is a collaborating centre of the United Nations Environment Programme, and is governed by its board of directors, which is the final decision-making authority.
Funding for the GRI comes from several sources, including its organizational stakeholders (90 in
Large and increasing numbers of U.S. organizations are producing sustainability reports using the GRI's guidelines; some began in 1999.
Measuring the effects of sustainability practices on shareholder value is challenging, but many stakeholders are demanding social performance transparency.
The G4 guidelines foreshadow the next phase in sustainability reporting: integrated reporting. Rather than providing separate financial and sustainability reports, companies will begin integrating the information from two reports into one.
| Copyright: | (c) 2014 New York State Society of Certified Public Accountants |
| Wordcount: | 5052 |



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