5 ways to get meaningful feedback from clients
Client feedback helps identify what you are doing well and what needs improvement. But how best to collect this valuable information?
Top Stories
With cyber attacks on the rise, what can businesses do about it?
Increasingly frequent and costly cyber attacks could have major implications for insurance providers and their clients.
Prosecutors urge judge to reject Greg Lindberg petition for a new trial
Federal prosecutors say the second prosecution of Greg Lindberg on bribery charges was free of errors and the court should reject the defendant’s request for a new trial.
How early cancer screening benefits life insurers and policyholders
A health care company is teaming up with life insurers to help solve what it calls “a $201 billion problem in America” – late-stage cancer treatment.
Ameritas lawsuit: $5M New Jersey policy hid a STOLI connection
Ameritas Life Insurance Co. is challenging another life insurance policy under New Jersey’s ban on stranger-originated life insurance (STOLI).
4 ways to retain your client’s high net worth children
With only one in five affluent investors using the same advisor as their parents, we get some advice on how to engage your client’s children.
Critics worry about personal data in NAIC accelerated underwriting effort
Regulators rushing to finish a new accelerated underwriting guidance need to be wary of privacy concerns and the potential for discrimination, advocates said Thursday.
DOL may review ‘derisking’ pension risk transfers, says congressional report
The DOL says it may review the controversial practice of transferring pension risks to life insurers, commonly known as “derisking.”
Bill to kill fiduciary rule heads for full congressional vote
A bill to kill the new fiduciary rule is headed for a full vote in Congress after two committees this week resoundingly approved it.
Regulators criticized for allowing industry wording on new privacy model
How much input to allow the insurance industry to have on new privacy model rules divided some regulators and consumer advocates during a confusing conference call Wednesday.
Commissioner attempts to address Calif. insurance crisis ‘head on’
California Insurance Commissioner Ricardo Lara has forged ambitious proposals to solve the crisis and calm the market.
Regulators: ‘frustrating and slow’ progress on climate data from insurers
Insurance companies are making improvements in reporting climate data points, but progress is “frustrating and slow,” as one Ceres researcher put it.
House committee votes to prohibit DOL spending on fiduciary rule
A House committee today approved a budget rider that would prevent the Department of Labor from spending any funds to implement its fiduciary rule.
Health care reforms likely to be punted to late this year
With Congress focusing on trying to pass 2024-2025 government spending bills, some bipartisan health care reforms will likely be punted to late this year.
AIG subsidiary insurers in legal fight over Hawaii climate-related claims
Hawaii’s top court will determine whether a pair of American International Group insurers must cover legal costs related to a climate change lawsuit.
Judge to decide if whistleblower can proceed with Globe Life lawsuit
A Michigan judge will decide whether an ex-Globe Life executive turned whistleblower can proceed with his lawsuit for wrongful termination.
Intense hurricane season could translate into ‘expensive year’ for American insurers
Insurers may need to brace for a significant amount of loss due to severe weather events expected this year, according to the experts.
NAIC urged to address issues related to use of AI in insurance
Consumer advocates have brought new concerns about how insurers are using AI to the attention of the NAIC’ technology committee.
Study looks at rising auto insurance costs, consumer trust
A new U.S. vehicle insurance study finds along with increased repair costs, other issues are placing an added financial burden on insurers.
