Katie Pharr Named AVP and Compliance Officer at Nexterra
Leading Claims Management and Physical Damage Repair Firm Continues to Scale
Nexterra Appoints Katie Pharr AVP and Compliance Officer
NASHVILLE, TN. (April 26, 2021) – Nexterra Solutions Group, LLC, the automotive restoration and claims management provider that operates Dent Concepts International, Allied Overspray and offers vehicle service contract solutions across the U.S., announced today the appointment of Katie Pharr to the position of Assistant Vice President to lead its U.S. operations, client performance initiatives, customer engagement technology and compliance protocol and delivery teams.
Since 2007, Ms. Pharr continues to excel in the creation and implementation of P&C claims operational-excellence processes and technologies to help national firms scale while exceeding client-partner expectations. Katie is the former COO of Connected Claims Services, AVP for The Doan Group, industry contributor on the NABC Board and a member of the Women’s Industry Network. Katie will serve as both AVP and Compliance Director, further enhancing Nexterra growth trajectory and continued strong performance levels for partners and vehicle owners.
Anthony Natale, Nexterra President stated, “Katie’s solid experience and proven track record in working with insurers of all sizes and during high volume events, coupled with her deep understanding of APD and property field operations, technology management and compliance initiatives adds immediate value to our organization. She will play a vital role respective to our relentless pursuit of exceeding the expectations our insurance, repair, dealership, automaker and vehicle service contracts partners.”
Nexterra claims management and repair solutions include Dent Concepts, Allied Overspray, and the Nexterra Choice Repair Network™. Mobile and Concierge services for hail and overspray claim events are provided to select insurance carriers across the U.S., and overseas. The unique approach to delivering customizable solutions into the APD claims ecosystem offers improved vehicle-owner experiences for insurer, repairer, dealership, and automaker customers in a manner that benefits all, and ultimately creates peace of mind.
“The opportunity to join a well-regarded, family operated organization with such broad reach, tenured teams and amazing leadership is exciting. As insurers, repairers and automakers seek new, more effective ways to outsource APD claims, increase capacity and better serve vehicle owners, we are very well positioned to provide mobile, on-site and concierge experiences that improve indemnity, LAE, same-store-sales, and most importantly customer satisfaction and loyalty results.”, stated Ms. Pharr.
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About Nexterra Solutions Group
Nexterra Solutions Group (NSG) is the leading claims management, physical damage assessment and restoration provider to the Insurance and Automotive Aftermarket communities. Since 1998, its service brands Dent Concepts and Allied Overspray deliver improved KPI results and customer experience outcomes. By delivering differentiated stand-alone, mobile and concierge claims and repair solutions, we drive consistently predictable outcomes for Insurance and Automotive Aftermarket partners and mutual vehicle-owner customers during hail, tornado, hurricane, and overspray events. Please visit www.nexterras.com.
Media contact: Thomas Adams │503.477.2535 │[email protected]
