NxTech Achieves Highest Customer Experience Rating Possible in Novarica ACE Ranking™
Fourth Consecutive Year NxTech ConneXt™ Leads the Rankings in Agency Connectivity
Milford, Ohio - March 19, 2013 - NxTech Incorporated, a leading provider of P&C insurance agency company interface solutions, announces they have received a score of 100, the highest possible customer experience rating, in the recently published 2013 Novarica ACE Ranking™. NxTech is the only solution to achieve a score of 100, and this marks the fourth consecutive year that NxTech has achieved the highest ranking in the Agency Connectivity category.
NxTech customers rated NxTech 100 in all five categories - Overall Customer Satisfaction, Staff, Technology, Functionality and Organization. This feedback was provided by both business and technology executives.
One customer noted in their response, "The NxTech team is one of the most valuable resources I have in the industry. They are truthful and provide candid insight.” Another commented, " NxTech has helped us provide connectivity to comparative raters, Transformation Station™, and TransactNOW® which have made us easier to do business with for our agents.”
“We are honored to receive such positive feedback from our customers based on the results they have experienced and how our staff works with them”, Thad Bauer, President at NxTech commented. “The entire team at NxTech is committed to providing best in class agent download and real time interface solutions that help our customers work more efficiently with their agents”.
The Novarica ACE Rankings are not sponsored by vendors, and are based solely on the input from insurance carriers that are using NxTech ConneXt™. “Our insurer clients have told us that peer experience is the number one factor in evaluating new technology solutions,” said Matthew Josefowicz, partner and managing director of the insurance practice at Novarica and originator of the Novarica ACE Rankings™. “NxTech has consistently scored high four straight years.” Novarica ACE Rankings™ provide a transparent, un-edited picture of how well a solution meets its users' needs.
About NxTech
Incorporated NxTech is a market leader in P&C agency interface and data integration. With 30 years of industry leadership and the latest technology, NxTech helps carriers and MGAs improve efficiencies and enable growth through the electronic exchange of data with their distribution channels. The NxTech Total Interface Solution™, powered by the ConneXt™ software suite and services, provides best in class Real Time Upload, Agent Download and Portal Development – using ACORD® Standards and best practice workflows. NxTech is headquartered in Milford, Ohio. For more information email NxTech@NxTechCorp.com or visit our website at www.NxTechCorp.com.
About NOVARICA
Novarica provides information, insights, and perspective on markets, operations, and technology to financial services and insurance executives and project teams. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica’s research includes market and trend analyses, best practices research, case studies, and independent analyses of insurance software vendors. Novarica draws its knowledge from the personal experience of its principals, the ongoing information gathering initiatives of dedicated research staff, and regular communication with insurer executives through informal networks and through the Novarica Insurance Technology Research Council. More information is available online at www.novarica.com.
Contact:
Janice Sheffield
NxTech, Incorporated
100 TechneCenter Dr., Ste. 125
Milford, OH. 45150
513-943-0000 ext. 107
jsheffield@NxTechCorp.com
