WTW launch of AI-driven monitoring tool for insurers signals step change in business performance and profitable growth

NEW YORK, April 30, 2025 - WTW (NASDAQ: WTW), a leading global advisory, broking, and solutions company, has announced the launch of Radar Vision, an AI-driven performance monitoring tool custom-built for insurers.

The global insurance industry has been turbulent for a few years, with significant inflation and demographic changes compounded by increasingly competitive and volatile market forces. The rate of change and volatility are unlikely to reduce any time soon. In these changing conditions, the most successful insurers have been those able to understand emerging experiences better and act on changes more quickly than their competitors.

Enhancing and complementing the current capabilities of Radar, WTW's market-leading insurance rating and analytics solution, Radar Vision's automated model monitoring leverages AI techniques to generate early, actionable insights relating to inflation, competitor activity, claims, and customer behavior. Key benefits to insurers across both personal and commercial lines include enhanced underwriting profitability, new growth opportunities, and reduced costs.

Laura Doddington, Head of Personal and Commercial Lines Consulting and Technology, North America, at WTW, said: "Insurers in today's market deploy and maintain large, expansive predictive model real estates, including increasingly complex machine learning models. Radar Vision cuts through this complexity to deliver automated model monitoring that discovers actionable insights faster, offering a competitive edge and driving business performance.

"We built Radar Vision specifically for insurers, representing the next milestone in predictive analytics and insurance business management." Existing solutions are resource and time-intensive and analyze obsolete, incomplete, and inaccurate data. In contrast, Radar Vision can be used by portfolio managers and underwriting, claims, pricing, and data science teams to automatically complete their calculations and assessments using up-to-date data and bespoke proprietary AI algorithms."

Doddington said, "By automating manual processes and applying AI to uncover previously inaccessible insights, Radar Vision improves efficiency and allows insurers to quickly identify changes in actual versus expected performance. This gives insurers forensic insight into potential business risks and emerging opportunities where resources should be deployed for enhanced performance."

About Radar

Smarter insights. Better results. Delivered faster. Radar is an end-to-end analytics and model deployment solution. It was built specifically for insurers by insurance experts and continually enhanced through ongoing investment, development, and innovation.

Radar delivers proprietary machine learning algorithms, real-time decision-making, regulatory reporting, speed, and ease of deployment. Radar is part of WTW's Insurance Consulting and Technology business, which serves the insurance industry with a powerful combination of advisory services and leading-edge technology. Its mission is to innovate and transform insurance and deliver solutions that help clients better select, finance, and manage risk and capital.

We work with clients of all sizes globally, including most of the world's leading insurance groups. Over 1,000 client companies use our specialist insurance software on six continents. With over 1,700 colleagues in 35 markets, we continually strive to be a partner and employer of choice in the insurance industry.

About Insurance Consulting and Technology

WTW's Insurance Consulting and Technology business serves the insurance industry with a powerful combination of advisory services and leading-edge technology. Our mission is to innovate and transform insurance, and we deliver solutions that help clients better select, finance, and manage risk and capital.

We work with clients of all sizes globally, including most of the world's leading insurance groups. Over 1,000 client companies use our specialist insurance software on six continents. With over 1,700 colleagues in 35 markets, we continually strive to be a partner and employer of choice to the insurance industry.

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk, and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce, and maximize performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success and provide a perspective that moves you.

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