WILDFIRE AND FLOOD VICTIMS ARE PRIME TARGETS FOR FRAUD AS THEY RETURN HOME FROM DISASTER
NICB Urges Homeowners To Use Caution And Avoid Post-Disaster Fraud As They Begin The Rebuilding Process
Following a disaster, victims are understandably shocked by the damage and possible loss of their homes and possessions. This is the time where bad actors prey on the vulnerable by arriving at their doorsteps, often unsolicited, and pressing homeowners into paying out their insurance claim prior to the repairs being completed. Once the payment has been collected, fraudulent contractors disappear without completing the work that was promised.
"Recovering from a disaster is an intimidating task, and homeowners should not be victimized twice," said NICB president and CEO
Before hiring any contractor, call your insurance company. There is no need to rush into an agreement with a contractor who solicits your repair work, especially if it was not requested.
The
- Get more than one estimate.
- Get everything in writing. Cost, work to be done, time schedules, guarantees, payment schedules, and other expectations should be detailed.
- Request references and do the research.
- Ask to see the salesperson's driver's license and write down the license number and their vehicle's license plate number.
- Look out for out-of-state contractor licenses, as well as out-of-state vehicle registrations, as these may also indicate possible fraudulent contractors.
- Never sign a contract with blanks; unacceptable terms can be added later.
- Never pay a contractor in full or sign a completion certificate until the work is finished.
- Ensure reconstruction is up to current code.
- Make sure you review and understand all documents sent to your insurance carrier.
- Never let a contractor pressure you into hiring them.
- Never let a contractor interpret the language of your insurance policy.
- Never let a contractor discourage you from contacting your insurance company.
- Remember, if you didn't request it, reject it!
Furthermore, some deceitful contractors will state they are supported by the government. However, the
The NICB has produced public service announcements on this contractor fraud for both radio and television and in English and Spanish.
If you believe you have been a victim of fraud, call the NICB at 1-800-TEL-NICB. For additional information on hiring contractors, follow this link.
REPORT FRAUD: Anyone with information concerning insurance fraud or vehicle theft can report it anonymously by calling toll-free 800.TEL.NICB (800.835.6422) or submitting a form on our website.
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