The report includes detailed information about WellCare's holistic approach to member care; member success stories and testimonials; quality improvements; corporate social responsibility; and diversity and inclusion efforts.
"2017 was an exceptional year for WellCare. The investments we made in our people, our processes and our technology have continued to position us for long-term success," said
Report highlights include:
- WellCare unveiled its new brand tagline—"
Beyond Healthcare . A Better You."—to articulate how the company goes beyond just healthcare to uniquely and holistically address its members' physical, behavioral, pharmacy and social needs.
- WellCare released two new member testimonials highlighting WellCare's care model and holistic approach to member care.
WellCare's Center for CommUnity Impact worked to address social determinants of health by helping to remove barriers to good health and connecting more than 33,000 people to 106,000 social service resources.
- WellCare established a
Diversity Council within the organization that is responsible for building a diverse workforce, an inclusive culture and a strategy for the company's relevance and reputation in its local communities.
- WellCare continued to integrate community service into its associate experience. In 2017, approximately 75 percent of WellCare associates participated in company-sponsored volunteer activities—a rate more than double the national average.
- WellCare was recognized as a Fortune "World's
Most Admired Company " in 2018, ranking in the top five among the health insurance and managed care industry, a testament to the company's talent, dedication and hard work.
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