Hackers were able to access the personal information of thousands of state workers because a
Unions representing state employees have been demanding to know why RIPTA was storing sensitive information that belonged to workers with no connection to the transit agency.
That resulted in a phone call this week that involved state officials and a coalition of unions, according to a summary of the call that was provided to
At some point in
That file was "left on the [employee's] hard drive, which is not normal, and that hard drive was hacked," it goes on to state.
RIPTA was not immediately able to answer inquiries from The Journal on Friday, including whether the payroll clerk had been disciplined.
More: State senator DiPalma wants answers on how RIPTA breach happened — so there isn't a repeat
The cyberattack on RIPTA's computer systems took place in
What remains unclear is how the clerk was able to download that file in the first place: Was it sent in an email, or did the employee have to click a link or take other steps to access the data?
Understanding exactly how the data ended up on RIPTA's servers will be crucial for avoiding a repeat, Sen.
RIPTA previously told The Journal that the file was improperly shared with the agency by a former health insurance provider.
More: Hacker hit RIPTA. Here's why over 17,000 state employees discovered their data was stolen
UnitedHealthcare, which previously managed the health plan, sent the following statement on Thursday: "We were privileged to administer the health benefits plan for the
More than 17,000 people were notified that their data had been accessed by hackers during the August breach. Information that was compromised included
More: More than 5,000 people affected by security breach of RIPTA health plan. What we know
According to the summary of the union call, the breach affected people who were state or state-affiliated employees between 2013 and 2020 and who were enrolled in the state's health plan.
It's unclear if those employees' dependents were also affected, according to the call summary.
Employees enrolled only in the state's Delta Dental plan were not affected, union leaders were told.
©2022 www.providencejournal.com. Visit providencejournal.com. Distributed by Tribune Content Agency, LLC.