BUSINESS BRIEFS – Risner is WRG vice president of insurance operations

Kay Risner has been promoted to vice president of insurance operations, effective Jan. 1, at Western Reserve Group in Wooster.

She will assume oversight of underwriting, business operations and strategic development. Most recently, she served as assistant vice president of strategic development where she managed pricing and product development initiatives. She also was responsible for coordinating various WRG system initiatives and agency web technology projects.

Risner began her career with Western Reserve Group in 1996 as a personal lines underwriter. She has held various other positions since that time including personal lines underwriting manager, senior product analyst and product development manager.

"Kay brings extensive P&C insurance experience coupled with 25 years of exemplary WRG management service to our executive team," said Western Reserve Group President a d CEO Kevin W. Day.

Western Reserve makes new hires

New employees at Western Reserve Group in Wooster are:

Jonah Eck, intern II in the Information Technology Department.

Jennifer Smith, senior claims representative in the Claims Property Department.

Danielle Heitzenrater, senior claims representative in the Claims Property Department.

Andrew Carmony, CSR CL in the Business Operations Commercial Farm Department.

Breanne Krenisky, IT manager I in the Information Technology Department.

Andrew Minnick, territory manager CL UW in the Marketing Department.