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August 22, 2024 Newswires
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Quarterly Earnings Document

U.S. Markets via PUBT

Quarterly

Results

Presentation

TD Bank Group

Q3 2024

August 22, 2024

Caution Regarding Forward-Looking Statements

From time to time, the Bank (as defined in this document) makes written and/or oral forward-looking statements, including in this document, in other filings with Canadian regulators or the United States (U.S.) Securities and Exchange Commission (SEC), and in other communications. In addition, representatives of the Bank may make forward-looking statements orally to analysts, investors, the media, and others. All such statements are made pursuant to the "safe harbour" provisions of, and are intended to be forward-looking statements under, applicable Canadian and U.S. securities legislation, including the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements include, but are not limited to, statements made in this document, the Management's Discussion and Analysis ("2023 MD&A") in the Bank's 2023 Annual Report under the heading "Economic Summary and Outlook", under the headings "Key Priorities for 2024" and "Operating Environment and Outlook" for the Canadian Personal and Commercial Banking, U.S. Retail, Wealth Management and Insurance, and Wholesale Banking segments, and under the heading "2023 Accomplishments and Focus for 2024" for the Corporate segment, and in other statements regarding the Bank's objectives and priorities for 2024 and beyond and strategies to achieve them, the regulatory environment in which the Bank operates, and the Bank's anticipated financial performance. Forward-looking statements can be identified by words such as "anticipate", "believe", "could", "estimate", "expect", "forecast", "goal", "intend", "may", "outlook", "plan", "possible", "potential", "predict", "project", "should", "target", "will", and "would" and similar expressions or variations thereof, or the negative thereof, but these terms are not the exclusive means of identifying such statements.

By their very nature, these forward-looking statements require the Bank to make assumptions and are subject to inherent risks and uncertainties, general and specific. Especially in light of the uncertainty related to the physical, financial, economic, political, and regulatory environments, such risks and uncertainties - many of which are beyond the Bank's control and the effects of which can be difficult to predict - may cause actual results to differ materially from the expectations expressed in the forward-looking statements. Risk factors that could cause, individually or in the aggregate, such differences include: strategic, credit, market (including equity, commodity, foreign exchange, interest rate, and credit spreads), operational (including technology, cyber security, and infrastructure), model, insurance, liquidity, capital adequacy, legal, regulatory compliance and conduct, reputational, environmental and social, and other risks. Examples of such risk factors include general business and economic conditions in the regions in which the Bank operates; geopolitical risk; inflation, rising rates and recession; regulatory oversight and compliance risk; the ability of the Bank to execute on long-term strategies, shorter-term key strategic priorities, including the successful completion of acquisitions and dispositions and integration of acquisitions, the ability of the Bank to achieve its financial or strategic objectives with respect to its investments, business retention plans, and other strategic plans; technology and cyber security risk (including cyber-attacks, data security breaches or technology failures) on the Bank's technologies, systems and networks, those of the Bank's customers (including their own devices), and third parties providing services to the Bank; model risk; fraud activity; insider risk; the failure of third parties to comply with their obligations to the Bank or its affiliates, including relating to the care and control of information, and other risks arising from the Bank's use of third parties; the impact of new and changes to, or application of, current laws, rules and regulations, including without limitation tax laws, capital guidelines and liquidity regulatory guidance; increased competition from incumbents and new entrants (including Fintechs and big technology competitors); shifts in consumer attitudes and disruptive technology; environmental and social risk (including climate change); exposure related to significant litigation and regulatory matters; ability of the Bank to attract, develop, and retain key talent; changes to the Bank's credit ratings; changes in foreign exchange rates, interest rates, credit spreads and equity prices; the interconnectivity of Financial Institutions including existing and potential international debt crises; increased funding costs and market volatility due to market illiquidity and competition for funding; Interbank Offered Rate (IBOR) transition risk; critical accounting estimates and changes to accounting standards, policies, and methods used by the Bank; the economic, financial, and other impacts of pandemics; and the occurrence of natural and unnatural catastrophic events and claims resulting from such events. The Bank cautions that the preceding list is not exhaustive of all possible risk factors and other factors could also adversely affect the Bank's results. For more detailed information, please refer to the "Risk Factors and Management" section of the 2023 MD&A, as may be updated in subsequently filed quarterly reports to shareholders and news releases (as applicable) related to any events or transactions discussed under the heading "Significant Events" in the relevant MD&A, which applicable releases may be found on www.td.com. All such factors, as well as other uncertainties and potential events, and the inherent uncertainty of forward-looking statements, should be considered carefully when making decisions with respect to the Bank. The Bank cautions readers not to place undue reliance on the Bank's forward-looking statements.

Material economic assumptions underlying the forward-looking statements contained in this document are set out in the 2023 MD&A under the heading "Economic Summary and Outlook", under the headings "Key Priorities for 2024" and "Operating Environment and Outlook" for the Canadian Personal and Commercial Banking, U.S. Retail, Wealth Management and Insurance, and Wholesale Banking segments, and under the heading "2023 Accomplishments and Focus for 2024" for the Corporate segment, each as may be updated in subsequently filed quarterly reports to shareholders.

Any forward-looking statements contained in this document represent the views of management only as of the date hereof and are presented for the purpose of assisting the Bank's shareholders and analysts in understanding the Bank's financial position, objectives and priorities and anticipated financial performance as at and for the periods ended on the dates presented, and may not be appropriate for other purposes. The Bank does not undertake to update any forward-looking statements, whether written or oral, that may be made from time to time by or on its behalf, except as required under applicable law.

2

Our Strategy

Proven Business Model

Leading Customer

Franchises

Strong Balance Sheet with Conservative Risk Appetite

Consistent and

Predictable

Earnings Growth

Forward-Focused

Reimagining Financial Services

Delivering OneTD

Investing for Growth

Purpose-Driven

Relentless Customer Focus

Diverse Talent and Inclusive Culture

Creating a Sustainable Future

3

AML Update

  • TD continues toactively pursue a global resolution of the civil and criminal investigations into its U.S. BSA / AML program
  • In anticipation of a global resolution, TD has taken a further provision of US$2.6B
  • TD expects that a global resolution will be finalized by calendar year end
  • The Bank's remediation program is well underway
  1. TD has strengthened its U.S. AML program with the addition ofglobally recognized leaders and talent from across the industry, including experts from regulatory agencies, law enforcement and government
  1. The Bank is also making important investments indata and technology, training, and process design

4

Proven Business Model

Diversification and scale, underpinned by a strong risk culture

Net Income/(Loss)

Reported: $(181)MM

Adjusted1: $3.6B

Efficiency Ratio2

Reported: 77.7%

Adjusted, Net of ISE1,2: 57.3%

EPS2

Reported: $(0.14) Adjusted1: $2.05

ROE2

Reported: (1.0)%

Adjusted1: 14.1%

PTPP1,3 Growth (YoY)

Reported: (43.0)%

Adjusted1: 5.9%

ROTCE2

Reported: (1.0)%

Adjusted1: 18.8%

Total Assets

$2.0T

CET 14

12.8%

Q3 2024 Highlights

Strong business fundamentals

Completed restructuring program

PCLs stable QoQ reflecting

 

across the Bank

announced in Q4'23 - delivering

continued strong credit

 

 

efficiencies across the enterprise -

performance

 

 

and continued to prioritize

 

 

 

investments in risk and control

 

 

Revenue growth driven by

infrastructure

 

 

higher fee income in our

 

CET 1 ratio of 12.8%,

 

markets-driven businesses and

Completed migration of main data

reflecting the impact of the

 

higher volumes and deposit

platform to the cloud, eliminating

AML investigations provisions

 

margins in Canadian Personal &

related legacy systems and

and shares bought back during

 

Commercial Banking

modernizing data infrastructure

the quarter, partially offset by

 

NB: Explanatory endnotes are included on slides 44-54

 

organic capital generation

5

 

 

Proven Business Model

Customer Activity

Canadian Personal and Commercial

 

Banking Average Volumes ($B)

 

 

600

 

 

 

 

6%

 

500

 

 

114

 

122

3%

105

 

 

 

 

 

 

 

 

400

 

 

 

450

161

406

167

425

158

300

 

 

 

 

 

 

 

 

 

 

 

200

 

269

 

284

 

303

 

 

 

 

100

 

 

 

 

 

 

-

Q3-22

Q3-23

Q3-24

 

 

Q3-22

 

Q3-23

 

Q3-24

 

 

Personal Loans

 

Personal Deposits

 

 

Business Loans and Acceptances

Business Deposits

 

U.S. Retail Average Volumes

 

 

(US$B)1

 

 

 

 

300

 

2 Year CAGR

 

 

 

 

 

 

 

250

 

 

 

 

-3%

200

110

 

104

8%

101

150

86

94

 

97

 

 

 

 

 

 

 

 

 

100

134

 

127

96

131

50

80

89

 

 

 

 

 

 

-

Q3-22

Q3-23

 

Q3-24

 

 

 

Q1-20

Q1-21

 

Q1-22

 

 

Personal Loans

 

Personal Deposits

 

 

Business Loans and Acceptances

Business Deposits

 

Global Wealth Assets2

 

($B)

 

 

 

1,200

 

 

9%

 

 

 

1,000

 

 

 

800

 

611

689

572

 

 

 

 

600

 

 

 

400

 

 

 

200

454

470

534

-

Q3-22

Q3-23

Q3-24

 

 

Q3 2022

Q3 2023

Q3 2024

 

AUM3

 

AUA3

Canadian Cards Spend Trends4 (YoY % Change)

30%

 

20%

 

10%

 

0%

 

Debit Spend

Credit Spend

U.S. Business Banking Line of Credit

Utilization Rate (%)

40%

35%

30%

25%

20%

15%

Utilization Rate

TD Direct Investing Average Trades per Day5 (% Change)

20%

0%

-20%

-40%

YoY Change

 

QoQ Change

 

6

Forward Focused

Shaping the future of banking

Best Consumer Digital Bank in Canada

for 4th consecutive year

Best Transformation & Innovation in North America for 2ndconsecutive year

TD credit cards ranked #1 across major issuers in program loyalty according to

2024 Bond Loyalty Report

Launched TD Innovation Partners, offering

a broad suite of services for technology

entrepreneurs

TD Auto Finance ranked #1 in Dealer Satisfaction among National Prime Credit Non-Captive Automotive Finance Lenders in the J.D. Power 2024 U.S. Dealer Financing Satisfaction Study1 five years in a row

TD Direct Investing is the first

bank-owned brokerage in Canada to launch real-time partial shares, making investing more accessible

7

Forward Focused: Digital Metrics

Canadian P&C1

U.S. Retail1

 

 

Digital Adoption (% of total customers)2

Innovating for our Customers

+140 bps

63.3

64.7

Q3/23

Q3/24

+225 bps

54.4

56.7

 

Q3/23

Q3/24

▪

On U.S. Mobile App, launched

 

personalization features and hub for

 

debit and credit cards

▪

Simplified money movement and added

Mobile Users (millions)3

+8.8%

+6.1%

7.3

8.0

 

5.1

 

 

 

 

4.8

 

 

 

Q3/23

Q3/24

Q3/23

Q3/24

Mobile Sessions (millions)4

new features on our redesigned

Canadian Mobile App

▪ TD Labs (Canada) and TD Workshop

(U.S.) named among the Best Global

Financial Innovation Labs according

to Global Finance

 

+12.5%

 

493.7

438.7

 

Q3/23

Q3/24

+11.9%

245.4

274.5

 

Q3/23

Q3/24

▪Expanded VR Immersive Learning

pilot to select U.S. stores, offering

training that simulates customer

interactions

Self-ServeTransactions (% of all financial transactions)5

+50 bps

92.0

92.5

Q3/23

Q3/24

+225 bps

81.2

83.4

 

Q3/23

Q3/24

8

Purpose Driven: Q3 2024 ESG Highlights

  • Named a "Best Place to Work for Disability Inclusion" in Canada on the 2024 Disability Equality index, which has expanded to Canada for the first time, and in the U.S. for the 10thconsecutive year.
  • Announced the 2024 TD Ready Challenge, with $10MM in grants available for innovative solutions to address systemic barriers faced by underserved small business owners.
  • Launched "Chosen First Name" feature to help drive inclusive banking experiences.
  • Awarded scholarships to 20 Canadian students through the2024 TD Scholarships for Community Leadership program, and 25 scholarships for the 2024 TD Scholarship for Indigenous Peoples.

2023 Sustainability Report

2023 Climate Action Plan Report

2023 TD Ready Commitment Report

9

Purpose Driven

Centered on our vision, purpose and shared commitments

New addition to Toronto city

Celebrating 10 years of the

skyline: TD Terrace

TD Thanks You campaign

100 Score in 2024 Disability Equality

100 Score in 2024 Disability Equality

 

Index in Canada

Index in the U.S. for the 10th

 

 

consecutive year

10

Attachments

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Disclaimer

TD - Toronto-Dominion Bank published this content on 22 August 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on August 22, 2024 at 10:02:56 UTC.

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