ONLINE July 29, 2020: National Association of Mutual Insurance Companies Schedules Webinar on Customer Mission

INDIANAPOLIS, Indiana, May 28 -- The National Association of Mutual Insurance Companies will host a webinar entitled "The Customer Mission" on July 29 at 2 p.m. (ET):

The posted description from the association states:

For all the industry talk about being customer focused, few companies are truly are.

It's all too easy for organizations to become inward focused and think about their own activities rather than what their customers are going through.

Andrea Olson, author of "No Disruptions" and CEO of Pragmadik, will discuss how organizations need to step back from their assumptions and shift their strategies to center on recognizing, responding, and rewarding customer-centric actions and behaviors.

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Speaker:

Andrea Olson, Chief Executive Officer, Pragmadik

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For more details on the event: https://www.namic.org/edu/virtual/20series/20customer#200729