NYSIF Accelerates Workers’ Compensation & Disability Benefit Payments to Injured Workers
“When a worker suffers an injury, it is often a life-altering event that breeds uncertainty and anxiety for them and their families,” said
Launched 18 months ago, NYSIF’s program involves two key components. First, at the onset of a claim, NYSIF informs injured workers about the advantages of direct deposit, including receiving benefits faster, as well as the convenience of avoiding a trip to the bank. Second, the initiative speeds up direct deposit payments, which could take several days to clear, by using same-day ACH, giving workers access to benefits within 24 hours of payment instead of several days.
Since the program began, NYSIF has issued approximately 778,000 faster payments to workers and beneficiaries, and its direct deposit enrollment has jumped 46%. The initiative has enabled tens of thousands of injured workers to access their benefits quickly instead of waiting an average of 7 to 10 days for a mailed paper check to arrive and clear once deposited. Workers previously enrolled in direct deposit also benefit from the initiative, receiving their funds up to three days sooner through same-day ACH.
The results announced today are part of NYSIF’s broader effort to accelerate workers’ receipt of benefits and access to essential claims information. It comes four months after the launch of NYSIF’s claim mobile app, which enables injured workers with a smartphone to instantly access claims information, including the status of their check, claim managers’ contact information, virtual prescription cards, upcoming appointments, and a link to enroll in direct deposit.
Since its launch, the app has been downloaded more than 4,000 times, with more workers signing on daily. Injured workers without smartphones continue to access traditional methods of communication, including telephone and email. NYSIF’s faster payments and mobile app allow it to serve injured workers more effectively.
About NYSIF
With nearly 200,000 policyholders,

Betsy McCormack NYSIF 518-437-5215 [email protected]
Source: NYSIF



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