New Findings in Telemedicine Described from Universitas Andalas (Perception and Usage of Telemedicine Among National Health Insurance Participants in Padang City): Telemedicine

Insurance Daily News

2024 APR 04 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- Research findings on telemedicine are discussed in a new report. According to news reporting from the Universitas Andalas by NewsRx journalists, research stated, “The existence of a policy on the use of telemedicine in health facilities is applied almost all over the world. In Indonesia, Padang is one city of the achievements in that the use of telemedicine services remains low, even after the implementation of regulations on telemedicine services.”

Our news journalists obtained a quote from the research from Universitas Andalas: “This study aimed to determine the perceived convenience and benefits of using telemedicine services among National Health Insurance participants through the Technology Acceptance Model (TAM). This study was a cross-sectional survey. The sample of this study consisted of 100 National Health Insurance respondents registered at a first-level healthcare facility. The samples were collected using consecutive sampling and online questionnaire sheets carried out for three months in 2021. The analysis includes univariate, bivariate, and multivariate analysis. The results showed that 55% of respondents had a high level of accessibility in getting health services by using telemedicine, 54% of respondents had a good experience related to telemedicine officer services, 94% of respondents had perceptions of illness exist positive, 89% of respondents said that they had a perception of ease in using telemedicine services, and 80% of respondents had a perceived the benefits of telemedicine services. The utilization of telemedicine was affected by accessibility (p=0.000), staff service (p=0.000), perceived ease of use (p=0.022), and perceived benefit (p=0.001).”

According to the news reporters, the research concluded: “The multivariate analysis indicated that the officer service was the most influencing the use of telemedicine services (OR=3.669). Healthcare facilities should improve their service quality and apply a more accessible and more valuable service for patients as end users.”

For more information on this research see: Perception and Usage of Telemedicine Among National Health Insurance Participants in Padang City. Jurnal Ilmu Kesehatan Masyarakat, 2023,14(3). (Jurnal Ilmu Kesehatan Masyarakat - http://jikm.unsri.ac.id/index.php/jikm). The publisher for Jurnal Ilmu Kesehatan Masyarakat is Faculty of Public Health, Sriwijaya University.

A free version of this journal article is available at https://doi.org/10.26553/jikm.2023.14.3.281-292.

Our news editors report that additional information may be obtained by contacting Shelvy Roza, Program Studi Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Andalas. Additional authors for this research include Ayulia Fardila Sari.