LHC GROUP, INC - 10-K - Management's Discussion and Analysis of Financial Condition and Results of Operations. - Insurance News | InsuranceNewsNet

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February 24, 2022 Newswires
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LHC GROUP, INC – 10-K – Management's Discussion and Analysis of Financial Condition and Results of Operations.

Edgar Glimpses
The following discussion and analysis contains forward-looking statements about
future revenues, operating results, plans and expectations. Forward-looking
statements are based on a number of assumptions and estimates that are
inherently subject to significant risks and uncertainties and our results could
differ materially from the results anticipated by our forward-looking statements
as a result of many known or unknown factors, including, but not limited to,
those factors discussed in Part I, Item 1A. Risk Factors. Also, please read the
"Cautionary Statement Regarding Forward-Looking Statements" set forth at the
beginning of this Annual Report on Form 10-K.

In addition, read the following discussion in conjunction with Part 1 of this
Annual Report on Form 10-K as well as our Consolidated Financial Statements and
the related Notes contained elsewhere in this Annual Report on Form 10-K.

Overview


We provide post-acute health care services primarily to Medicare beneficiaries
throughout the United States, through our home health agencies, hospice
agencies, home and community-based, long-term acute care hospitals, and HCI. Our
net service revenue increased $156.4 million to $2.220 billion for the year
ending December 31, 2021 from $2.063 billion for the year ending December 31,
2020, largely due to acquired growth and offset by the impact from the COVID-19
pandemic. During 2021, we acquired 90 agencies, such that, as of December 31,
2021, we operated 970 locations in 37 states within the continental United
States and the District of Columbia.

Segments


Our services are classified into five segments: (1) home health, (2) hospice,
(3) home and community-based, (4) facility-based services, offered primarily
through our LTACHs, and (5) HCI.

Through our home health services segment we offer a wide range of services,
including skilled nursing, medically-oriented social services, and physical,
occupational and speech therapy. As of December 31, 2021, we operated 557 home
health service locations, of which 344 are wholly-owned by us, 209 are
majority-owned or controlled by us through equity joint ventures, two are
controlled by us through license lease arrangements, and the remaining two are
only managed by us.

Through our hospice services segment, we offer a wide range of services,
including pain and symptom management, emotional and spiritual support,
inpatient and respite care, homemaker services, and counseling. As of
December 31, 2021, we operated 170 hospice locations, of which 106 are
wholly-owned by us, 62 are majority-owned by us through equity joint ventures
and two, are controlled by us through license lease arrangements.


Through our home and community-based, our services are performed by
paraprofessional personnel, and include assistance to elderly, chronically ill,
and disabled patients with activities of daily living. As of December 31, 2021,
we operated 136 community-based services locations, of which 121 are
wholly-owned and 15 are majority-owned through an equity joint venture.

We provide facility-based services principally through our LTACHs. As of
December 31, 2021, we operated 11 LTACHs with 12 locations, of which all but two
are located within host hospitals. We also operate two skilled nursing
facilities, a rural health clinic, one physician practice, one family health
center, and 75 physical therapy clinics. Of these 93 facility-based services
locations as of December 31, 2021, 82 are wholly-owned by us and 11 are
controlled by us through equity joint ventures.

Our HCI segment reports on our developmental activities outside its other
business segments. The HCI segment includes (a) Imperium Health Management, LLC,
an ACO enablement and management company, (b) Long Term Solutions, Inc., an
in-home assessment company serving the long-term care insurance industry, and
(c) certain assets operated by Advanced Care House Calls, which provides primary
medical care for patients with chronic and acute illnesses who have difficulty
traveling to a doctor's office. These activities are intended ultimately,
whether directly or indirectly, to benefit our patients and/or payors through
the enhanced provision of services in our other segments. The activities all
share a common goal of improving patient experiences and quality outcomes, while
lowering costs. They include, but are not limited to, items such as: technology,
information, population health management, risk-sharing, care-coordination and
transitions, clinical advancements, enhanced patient engagement and informed
clinical decision and technology enabled in-home clinical assessments. We have
14 HCI locations, with 13 being wholly-owned and one controlled by us through an
equity joint venture.
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The percentage of net service revenue contributed from each reporting segment
for the each of the periods ended December 31, 2021, 2020 and 2019 was as
follows:

Type of Segment                 2021         2020         2019
Home Health                     69.9  %      71.0  %      72.3  %
Hospice                         14.0         11.8         10.9
Home and Community-Based         8.5          9.4         10.0
Facility-Based                   6.0          6.2          5.4
Healthcare Innovations           1.6          1.6          1.4
                               100.0  %     100.0  %     100.0  %


Development Activities

The following table provides a summary of our acquisitions, divestitures and
internal development activities from January 1, 2020 through December 31, 2021.
This table does not include two skilled nursing facilities, family health
center, rural health clinic, physician practice, and physical therapy clinics
through our facility-based services segment.


                                                     Home Health            Hospice           Home and Community          Long-Term Acute Care
                                                       Agencies             Agencies           -Based Agencies                 Hospitals                   HCI
Total at January 1, 2020                                  553                 110                        107                         13                      10
Developed                                                   1                   6                         16                          -                       2
Acquired                                                   13                   6                          4                          -                       -
Divested/Merged                                           (30)                 (2)                        (3)                        (1)                      -
Total at December 31, 2020                                537                 120                        124                         12                      12
Developed                                                   -                   1                         13                          -                          2
Acquired                                                   27                  49                          1                          -                       -
Divested/Merged                                            (7)                  -                         (2)                         -                       -
Total at December 31, 2021                                557                 170                        136                         12                      14


Recent Developments

Coronavirus and Coronavirus Aid, Relief, and Economic Security Act


The COVID-19 outbreak has adversely impacted economic activity and conditions
worldwide, including work forces, liquidity, capital markets, consumer behavior,
supply chains, and macroeconomic conditions. After the declaration of a national
emergency in the United States on March 13, 2020, in compliance with
stay-at-home and physical distancing orders and other restrictions on movement
and economic activity intended to reduce the spread of COVID-19, we continue to
alter numerous clinical, operational, and business processes.

We continue to take precautions to protect the safety and well-being of our
employees by purchasing and delivering additional supplies of personal
protection equipment to our clinicians across the country. In response to the
COVID-19 outbreak, we promptly convened a cross-functional COVID-19 task force
comprised of our company's leaders that continually communicates with our
clinicians and other employees concerning best practices and Company changes in
policies and procedures.

We continually review and adjust to changes to adapt to the current environment
associated with COVID-19. We remain fully functional and continue to provide our
patients with critical services during the pandemic. In addition, we currently
plan to continue to execute on our strategic business plans.

In response to COVID-19, the U.S. Government enacted the CARES Act on March 27,
2020
. The following portions of the CARES Act impacted us during the twelve
months ended December 31, 2021:


•Provider Relief Fund: During the twelve months ended December 31, 2020, we
received $93.3 million from the Provider Relief Fund. We recognized no funds for
the twelve months ended December 31, 2020 in our consolidated statements of
income. We returned all funds to the government during the twelve months ended
December 31, 2021.
                                       41
--------------------------------------------------------------------------------

•Accelerated and Advance Payments Program (CAAP): CAAP extended financial
hardship relief to Medicare providers impacted by the COVID-19 pandemic in order
to provide necessary funds when there is a disruption in claims submission
and/or claims processing. During the twelve months ended December 31, 2020, we
received $318 million of accelerated and advance payments. The recoupment of
CAAP will occur under a tiered approach. Beginning at one year from the date the
payment was issued and continuing for 11 months, Medicare payments owed to
providers will be recouped at a rate of 25%. If any amount of CAAP funds that we
received from CMS remain unpaid after the initial 11 month period, CMS will
recoup 50% of Medicare payments otherwise owed to us during the following six
months. Interest will be assessed on any amount of the CAAP funds that we
received from CMS that remain unpaid following those recoupment periods. CMS
will issue a repayment letter to the Company for any such outstanding amounts,
which must be paid in full within 30 days from the date of the letter. We intend
to repay the full amount outstanding before any interest accrues. During the
twelve months December 31, 2021, $211.5 million was recouped by CMS and
$106.5 million of contract liabilities - deferred revenue remains on our
consolidated balance sheets as of December 31, 2021.

•Suspension of the 2% sequestration payment adjustment: CMS suspended the 2%
sequestration payment adjustment for patient claims with dates of services or
end of period dates from May 1 through December 31, 2020. The Consolidated
Appropriations Act, 2021, signed into law on December 27, 2020, extended the
suspension of the 2% sequestration payment adjustment to March 31, 2021. On
April 14, 2021, Congress passed legislation to continue the suspension of the 2%
sequestration payment adjustments on Medicare patient claims with dates of
service through December 31, 2021. On December 10, 2021, the Protecting Medicare
and American Farmers from Sequester Cuts Act legislation passed, which will
continue the suspension of the sequestration payment adjustments for Medicare
patient claims with dates of service through March 31, 2022. Medicare patient
claims with dates of service between April 1 through June 30, 2022 will have a
1% sequestration adjustment and Medicare patient claims with dates of service
beginning July 1, 2022 will have a 2% sequestration adjustment. During the
twelve months ended December 31, 2021 and 2020, we recognized $26.8 million and
$18.1 million, respectively, of net service revenue due to the suspension of the
2% sequestration payment adjustment.

•Waiver of the application of site-neutral payment: Under Section
1886(m)(6)(A)(i) of the Act, the claims processing systems will be updated to
pay all LTACH cases admitted during the COVID-19 PHE period at the LTACH PPS
standard federal rate, effective for claims with an admission date occurring on
or after January 27, 2020 through the end of the PHE period. The PHE has been
extended to April 15, 2022. During the twelve months ended December 31, 2021 and
2020, respectively, we recognized $25.7 million and $19.2 million of net service
revenue due to the suspension of site-neutral payments.

•Delaying payment of the employer portion of social security tax: The Company
deferred payments of the employer portion of social security tax for 2020, which
will be due in 50% increments, with the first due by December 31, 2021 and the
second 50% due by December 31, 2022. As of December 31, 2020, we deferred $51.9
million of social security tax payments. During the twelve months ended December
31, 2021, we paid $26.8 million of these deferred payments.

During the twelve months ended December 31, 2021, our utilization of contract
labor increased due an increase in our clinicians being on quarantine from
COVID-19 exposure or potential exposure. This resulted in an increase in overall
costs. There is no guarantee that we won't experience such service disruption in
the future or a decrease in demand for our services as a result of COVID-19. The
rapid development and fluidity of this situation makes it difficult to predict
the ultimate impact of COVID-19 on our business and operations. Nevertheless,
COVID-19 presents a material uncertainty which could materially impact our
business and results of operations in the future.

Home Health Services


On November 2, 2021, CMS released the final rule for the calendar year 2022 to
update base payment rates by 3.2%, which is based on a payment update of 2.6%, a
0.7% increase due to the reduction of the fixed-dollar loss ratio for outliers,
and a 0.1% reduction due to the rural add-on percentages mandated by the
Bipartisan Budget Act of 2018. The base 30 day payment rate is increased from
$1,901.12 to $2,031.64. The final rule expanded the Home Health Value-Based
Purchasing ("HHVBP") model nationally, with the first performance year beginning
January 1, 2023. Starting in 2025, fee-for-service payments to home health
agencies will be adjusted based on the quality of care provided to beneficiaries
during the calendar year 2023 performance year.

Hospice


On July 29, 2021, CMS released the final rule for fiscal year 2022 to update
payment rates and the wage index. The final hospice payment update is a 2.0%
increase to the payment rates. The final rule will apply a 2.7% market basket
update and a
                                       42
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0.7 percentage point cut for productivity. In addition, the final rule increases
the aggregate cap value of $31,297.61 for fiscal year 2022, as compared to
$30,683.93 for fiscal year 2021.


The following are the final fiscal year 2022 base payment rates for various
levels of care, which began on October 1, 2021 and will end on September 30,
2022 and fiscal year 2021 base payment rates for various levels of care, which
began on October 1, 2020 and ended September 30, 2021 (payment rates for hospice
providers not complying with the hospice quality reporting requirements will be
2% lower than the values referenced below):

                                   Fiscal Year 2022       Fiscal Year 2021
Description                      Rate per patient day   Rate per patient 

day

Routine Home Care days 1-60     $             203.40   $             199.25
Routine Home Care days 61+      $             160.74   $             157.49
Continuous Home Care            $           1,462.52   $           1,432.41
Full Rate = 24 hours of care
$59.68 = hourly rate for 2021
$60.94 = hourly rate for 2022
Inpatient Respite Care          $             473.75   $             461.09
General Inpatient Care          $           1,068.28   $           1,045.66



Facility-Based Services

On August 2, 2021, CMS issued a final rule for the fiscal year 2022 Long-Term
Care Hospital Prospective Payment System ("LTACH-PPS"), which described that
LTACH-PPS payments for fiscal year 2022 will increase by 1.1%. LTACH-PPS
payments for fiscal year 2022 for discharges paid using the standard LTACH
payment rate will increase by 0.9% due primarily to the annual standard Federal
rate update for fiscal year 2022 of 1.9% and 0.8% decrease in high cost outlier
payments. LTACH-PPS payments for fiscal year 2022 for discharges paid using the
site neutral payment rate will increase by 3%.

Medicare Accountable Care Organizations


The Affordable Care Act established ACOs as a tool to improve quality and lower
costs through increased care coordination in the Medicare fee-for-service
("FFS") program, also known as "Original Medicare." The Medicare FFS program
covers approximately 70% of the Medicare recipients or approximately 36 million
eligible Medicare beneficiaries. ACOs are typically formed as legal entities by
groups of doctors and other healthcare providers who endeavor to work together
to provide high quality services and care for their patients through three-year
contracts with CMS. Provider and beneficiary participation in an ACO is purely
voluntary and Medicare beneficiaries retain their current ability to seek
treatment from any provider they wish. Beneficiaries are assigned to ACOs using
an "attribution" model based on a plurality of services provided by the primary
care physician. Beneficiaries retain the right to use any doctor or hospital who
accepts Medicare, at any time.

CMS established the MSSP to facilitate coordination and cooperation among
providers to improve the quality of care for Medicare FFS beneficiaries and to
reduce costs. Eligible providers, hospitals, and suppliers may participate in
the MSSP by creating, participating in or contracting with an ACO. The MSSP is
designed to improve beneficiary outcomes and increase value of care by (1)
promoting accountability for the care of Medicare FFS beneficiaries, (2)
requiring coordinated care for all services provided under Medicare FFS, and (3)
encouraging investment in infrastructure and redesigned care processes. The MSSP
will reward ACOs that provide healthcare services at a cost for the ACO's
patients during a relevant measurement year that is below the ACO's benchmark
costs established by CMS, while also meeting performance standards on quality of
care. Under the final MSSP rules, Medicare is to reimburse individual providers
and suppliers for specific items and services as Medicare currently does under
the FFS payment methodologies. MSSP rules require CMS to develop a benchmark for
savings to be achieved by each ACO, if the ACO is to receive shared savings or
for ACOs that have elected to accept responsibility for losses. An ACO that
meets the program's quality performance standards will be eligible to receive a
share of the savings to the extent its assigned beneficiary medical expenditures
are below its own medical expenditure benchmark provided by CMS. The Company's
HCI services provides specialized management services to ACOs, and in return,
the Company shares in any MSSP payments received by the ACO.

Operational Data


This section of this Annual Report on Form 10-K generally discusses 2021 and
2020 items and year-to-year comparisons between 2021 and 2020. Discussions of
2019 items and year-to-year comparisons between 2020 and 2019 that are not
                                       43
--------------------------------------------------------------------------------

included in this Annual Report on Form 10-K can be found in "Management's
Discussion and Analysis of Financial Condition and Results of Operations" in
Part II, Item 7 of the Company's Annual Report on Form 10-K for the fiscal year
ended December 31, 2020 filed on February 26, 2021.

The following table sets forth, for the period indicated, each of our segment's
data regarding census, admissions, billable hours and patient days:

                                                   Three Months                  Three Months                    Three Months                     Three Months
                                                  Ended March 31,               Ended June 30,                Ended September 30,              Ended December 31,
                                                       2021                          2021                            2021                             2021
Home Health:
Average census                                          83,938                        85,554                          84,258                           86,228
Average Medicare census                                 45,237                        45,134                          43,675                           43,325
Admissions                                             107,922                       109,082                         108,492                          111,141
Medicare admissions                                     54,413                        54,990                          52,527                           51,983
Hospice:
 Average census                                          4,457                         4,454                           5,697                            7,024
 Average Medicare census                                 4,163                         4,173                           5,334                            6,516
 Admissions                                              5,577                         4,967                           6,466                            7,516
 Medicare admissions                                     4,910                         4,475                           5,752                            6,615
 Patient days                                          401,119                       405,339                         524,099                          646,231
Home and Community-Based:
 Billable hours                                      1,901,281                     1,878,138                       1,817,711                        1,779,057
LTACHs:
Patient days                                            21,160                        20,199                          22,722                           22,443
                                                   Three Months                  Three Months                    Three Months                     Three Months
                                                  Ended March 31,               Ended June 30,                Ended September 30,              Ended December 31,
                                                       2020                          2020                            2020                             2020
Home Health:
Average census                                          76,978                        77,530                          82,254                           83,686
Average Medicare census                                 46,093                        44,811                          47,120                           47,219
Admissions                                             108,182                        93,482                         104,304                          104,440
Medicare admissions                                     59,880                        50,545                          55,907                           54,968
Hospice:
 Average census                                          4,290                         4,329                           4,393                            4,320
 Average Medicare census                                 3,996                         4,022                           4,091                            4,032
 Admissions                                              5,060                         4,869                           5,077                            5,454
 Medicare admissions                                     4,528                         4,269                           4,569                            4,809
 Patient days                                          390,369                       398,283                         404,214                          397,456
Home and Community-Based:
 Billable hours                                      1,985,600                     1,921,900                       1,942,706                        1,884,411
LTACHs:
Patient days                                            20,161                        23,658                          24,275                           21,836


Consolidated Results of Operations

The following table sets forth, for the period indicated, our consolidated
results (amounts in thousands):

                                                                              Year Ended December 31,
                                                                             2021                  2020
Consolidated Services Data:
Net service revenue                                                     $ 

2,219,622 $ 2,063,204
Cost of service revenue (excluding depreciation and amortization) 1,336,609

            1,250,403


                                       44
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Gross margin                                                            883,013              812,801
General and administrative expenses                                     696,435              632,847
Impairment of intangibles and other                                         937                1,849
Operating income                                                        185,641              178,105
Interest expense                                                         (4,338)              (4,129)
Income tax expense                                                       37,687               36,043
Income attributable to noncontrolling interests                          27,888               26,337

Net income available to LHC Group, Inc.'s common stockholders $ 115,728 $ 111,596



The following table sets forth our consolidated results as a percentage of net
service revenue, except income tax expense, which is presented as a percentage
of income attributable to LHC Group, Inc's common stockholders:
                                                                                           Year Ended December 31,
                                                                                        2021                             2020
Consolidated Services Data:
Cost of service revenue (excluding depreciation and amortization)                                   60.2  %                  60.6  %
Gross margin                                                                                        39.8                     39.4
General and administrative expenses                                                                 31.4                     30.7
Impairment of intangibles and other                                                                  0.1                      0.1
Operating income                                                                                     8.4                      8.6
Interest expense                                                                                    (0.2)                    (0.2)
Income tax expense                                                                                  24.6                     24.4
Income attributable to noncontrolling interests                                                      1.3                      1.3
Net income attributable to LHC Group, Inc.'s common stockholders                                     5.2                      5.4


Consolidated net service revenue for the year ended December 31, 2021 was $2.22
billion compared to $2.06 billion for the same period in 2020, an increase of
$156.4 million, or 7.6%.

Consolidated net service revenue was comprised of the following for the periods
ending December 31:

Segment                          2021         2020
Home Health                      69.9  %      71.0  %
Hospice                          14.0         11.8
Home and Community-Based          8.5          9.4
Facility-Based                    6.0          6.2
Healthcare Innovations            1.6          1.6
                                100.0  %     100.0  %


The following table sets forth each of our segment's revenue growth or loss,
along with key applicable statistical data, for the twelve months ended December
31, 2021 and the related change from the same period in 2020 (amounts in
thousands, except statistical data, and revenue excludes implicit price
concessions):

                                                      Organic (1)   Organic Growth    Acquired (2)       Total       Total Growth
                                                                        (Loss)%                                        (Loss) %
Home Health
Revenue                                              $ 1,558,387             6.0  % $      18,980    $ 1,577,367            6.5  %
Revenue Medicare                                     $   958,064            (1.3)   $      14,300    $   972,364           (0.7)
New admissions                                           429,959             5.5            6,678        436,637            6.4
New Medicare admissions                                  211,480            (3.7)           2,433        213,913           (3.3)
Average census                                            84,160             5.8              835         84,995            6.1
Average Medicare census                                   43,809            (4.6)             533         44,342           (4.2)


                                       45
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Home health episodes           333,750     (2.4)      5,315       339,065     (3.2)
Hospice
Revenue                    $   252,877      1.9    $ 64,902   $   317,779     28.6
Revenue Medicare           $   234,161      2.5    $ 59,775   $   293,936     29.3
New admissions                  20,483      0.5       4,043        24,526     20.6
New Medicare admissions         18,295      0.8       3,457        21,752     20.0
Average census                   4,301     (1.1)      1,107         5,408     24.5
Average Medicare census          4,033     (0.5)      1,014         5,047     24.7
Patient days                 1,570,958     (1.4)    405,830     1,976,788   

24.3

Home and Community-Based

 Revenue                   $   190,087     (5.0)   $  1,015   $   191,102     (5.8)
 Billable hours              7,326,316     (3.8)     49,871     7,376,187     (4.6)
Facility-Based
LTACHs
Revenue                    $   125,342      3.2    $  1,758   $   127,100      2.9
Patient days                    83,292     (6.6)      3,232        86,524     (4.7)
Other facility-based
Revenue                    $     8,126    (10.4)   $      -   $     8,126    (10.4)
Healthcare Innovations
Revenue                    $    35,940      5.3    $      -   $    35,940      5.3
Consolidated
Revenue                    $ 2,170,759      4.3  % $ 86,655   $ 2,257,414      7.6  %



(1) Organic - combination of same store, a location that has been in service
with us for greater than 12 months, and de novo, an internally developed
location that has been in service for 12 months or less.
(2) Acquired - purchased locations that have been in service with us 12 months
or less.

Organic growth is primarily generated by population growth in areas covered by
mature agencies and by increased market share in acquired and developing
agencies. Historically, acquired agencies have the highest growth in admissions
and average census in the first 24 months after acquisition, and have the
highest contribution to organic growth, measured as a percentage of growth, in
the second full year of operation after the acquisition.

Cost of Service Revenue

The following table summarizes cost of service revenue (amounts in thousands,
except percentages, which are percentages of the segment's respective net
service revenue):


                                            2021                     2020

Home Health

  Salaries, wages, and benefits     $ 819,041     52.8  %    $ 756,483     51.7  %
  Transportation                       37,416      2.4          36,874      2.5
  Supplies and services                45,228      2.9          55,306      3.8
Total                               $ 901,685     58.1  %    $ 848,663     58.0  %
Hospice
  Salaries, wages, and benefits     $ 142,070     45.6  %    $ 107,539     44.1  %
  Transportation                        9,204      3.0           7,572      3.1
  Supplies and services                43,621     14.0          35,564     14.6
Total                               $ 194,895     62.6  %    $ 150,675     61.8  %
Home and Community-Based

Salaries, wages, and benefits $ 134,852 71.1 % $ 145,150 74.6 %

                                       46
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  Transportation                          1,681     0.9             1,830     0.9
  Supplies and services                   1,319     0.7             3,398     1.7
Total                               $   137,852    72.7  %    $   150,378    77.2  %
Facility-Based

Salaries, wages, and benefits $ 66,067 50.0 % $ 62,360

 48.5  %
  Transportation                             68     0.1               113     0.1
  Supplies and services                  23,135    17.5            23,354    18.2
Total                               $    89,270    67.6  %    $    85,827    66.8  %
Healthcare Innovations

Salaries, wages, and benefits $ 12,620 35.8 % $ 14,299

 44.1  %
  Transportation                            220     0.6               264     0.8
  Supplies and services                      67     0.2               297     0.9
Total                               $    12,907    36.6  %    $    14,860    45.8  %
Consolidated
Salaries, wages, and benefits       $ 1,174,650    52.9  %    $ 1,085,831    52.6  %
Transportation                           48,589     2.2            46,653     2.3
Supplies and services                   113,370     5.1           117,919     5.7
Total                               $ 1,336,609    60.2  %    $ 1,250,403    60.6  %


Consolidated cost of service revenue for the year ended December 31, 2021 was
$1.34 billion compared to $1.25 billion for the same period in 2020, an increase
of approximately $86.2 million, or 6.9%. During 2021, cost of service revenue
was impacted by:

•an increase in our home health segment of nursing contract labor due to the
high number of clinicians in quarantine for COVID-19.

•our acquisition activity in 2021 in the hospice segment increased net service
revenue and total costs.

•a decrease in billable hours in our home and community-based segment due to
lower patient volumes, which decreased net service revenue and total costs.


•an overall decrease in supplies as we incurred substantial costs in 2020 to
acquire needed personal protective equipment to protect our clinicians during
the start of the global pandemic. We continue to purchase additional personal
protective equipment; however, we are observing an overall decline in
utilization and an overall price per unit decline for these supplies.

General and Administrative Expenses


The following table summarizes general and administrative expenses (amounts in
thousands, except percentages, which are percentages of the segment's respective
net service revenue):

                                         2021                     2020
Home Health
 General and administrative      $ 489,092     31.5  %    $ 452,232     30.9  %
 Depreciation and amortization      12,040      0.8          12,336      0.8
  Total                          $ 501,132     32.3  %    $ 464,568     31.7  %
Hospice
 General and administrative      $  86,781     27.9  %    $  64,369     26.4  %
 Depreciation and amortization       2,912      0.9           2,085      0.9
  Total                          $  89,693     28.8  %    $  66,454     27.3  %
Home and Community-Based
 General and administrative      $  45,062     23.8  %    $  43,789     22.5  %
 Depreciation                        1,662      0.9           1,654      0.9
  Total                          $  46,724     24.7  %    $  45,443     23.4  %


                                       47
--------------------------------------------------------------------------------

Facility-Based

General and administrative $ 41,975 31.8 % $ 39,464 30.7 %

 Depreciation and amortization       3,329      2.5           3,971      3.1
  Total                          $  45,304     34.3  %    $  43,435     33.8  %
Healthcare Innovations
 General and administrative      $  12,608     35.8  %    $  11,744     36.2  %
 Depreciation                          974      2.8           1,203      3.7
  Total                          $  13,582     38.6  %    $  12,947     39.9  %
Consolidated
General and administrative       $ 675,518     30.4  %    $ 611,598     29.6  %
Depreciation                        20,917      0.9          21,249      1.0
  Total                          $ 696,435     31.4  %    $ 632,847     30.7  %



Consolidated general and administrative expenses for the year ended December 31,
2021 were $696.4 million compared to $632.8 million for the same period in 2020,
an increase of approximately $63.6 million, or 10.0%. Our general and
administrative expenses increased due to continued investments in our technology
infrastructure and increased costs related to the completion of certain
acquisitions during the latter part of 2020 and the twelve months ended 2021.

Income Tax Expense


Consolidated income tax expense for the year ended December 31, 2021 was $37.7
million compared to $36.0 million for the same period in 2020. The increase in
income tax expense was primarily attributable to the increase in our results of
operations in 2021 as compared to 2020.

Liquidity and Capital Resources


Our cash balance at December 31, 2021 was $9.8 million, compared to $286.6
million at December 31, 2020. The $276.8 million decrease in our cash position
was due to $211.5 million recoupment of CAAP, $93.3 million payment to the
government for the Provider Relief Fund, $26.8 million payment of deferred
payroll taxes related to the CARES Act and offset with additional proceeds from
our line of credit.

At December 31, 2021, we had $217.8 million of available liquidity from cash and
our revolving credit facility, net of $106.5 million liabilities associated with
the CAAP, as compared to December 31, 2020 of $529.9 million of available
liquidity from cash and our revolving credit facility, net of $411.2 million
liabilities associated with the CAAP and Provider Relief Fund. At December 31,
2021, we have additional capacity in our revolving credit facility of $300.0
million per our accordion expansion. Based on our current plan of operations,
including acquisitions, we believe this amount, when combined with expected cash
flows from operations, will be sufficient to fund our growth strategy and to
meet our anticipated operating expenses, capital expenditures, and debt service
obligations for at least the next 12 months.

Liquidity

Our reported cash flows are affected by various external and internal factors,
including the following:


•Operating Results - Our net income has a significant effect on our operating
cash flows. Any significant increase or decrease in our net income could have a
material effect on our operating cash flows.

•Timing of Acquisitions - We use a portion of our operating and/or financing
cash flows for acquisitions. When the acquisitions occur at or near the end of a
period, our cash outflows significantly increase.

•Timing of Payroll - Some of our employees are paid bi-weekly on Fridays, while
others are paid weekly on Fridays. Operating cash outflows increase in reporting
periods that end on a Friday.

•Self-Insurance Plan Funding - We are self-funded for health insurance and
workers compensation insurance. Any significant changes in the amount of
insurance claims submitted could have a direct effect on our operating cash
flows.

                                       48
--------------------------------------------------------------------------------

Cash used in investing activities primarily relates to acquisitions of home
nursing, hospice agencies, and LTACHs, while cash used by financing activities
primarily relates to borrowings or payments on outstanding debt agreements and
payments to our noncontrolling interest partners.

The following table summarizes changes in cash flows (amounts in thousands):


                                          Year Ended December 31,
                                            2021               2020
Net cash provided by (used in):
Operating activities                 $    (100,332)         $ 529,247
Investing activities                      (607,778)           (82,500)
Financing activities                       431,350           (191,850)
Change in cash                       $    (276,760)         $ 254,897
Cash at beginning of period                286,569             31,672
Cash at end of period                $       9,809          $ 286,569


The CARES Act provided additional cash during the twelve months ended December
31, 2020 and increased our net cash provided by operating activities by $318
million of CAAP and $51.9 million payment deferral of our portion of social
security payroll tax. This was offset by use of increased prepaid medical
supplies due to the need of obtaining personal protective equipment to our
clinicians and increased costs of salaries, wages and benefits associated with
the increased staffing demands associated with our response to COVID-19.

In 2021, CMS recouped $211.5 million of CAAP and we returned $93.3 million of
Provider Relief Funds and $26.8 million of deferred payroll taxes back to the
government. In addition, we paid $569.6 million for acquisitions and $74.5
million for our share repurchase plan.

Credit Facility


On March 30, 2018, we entered into a Credit Agreement with JPMorgan Chase Bank,
N.A., which was effective on April 2, 2018. The Credit Agreement provided a
senior, secured revolving line of credit commitment with a maximum principal
borrowing limit of $500.0 million, which includes an additional $200.0 million
accordion expansion feature, and a letter of credit sub-limit equal to $50.0
million. The expiration date of the Credit Agreement was March 30, 2023. On
August 3, 2021, we entered into an Amended and Restated Senior Credit Facility
(the "2021 Amended Credit Agreement"), which amends and restates in its entirety
the Credit Agreement. The 2021 Amended Credit Agreement provided a senior,
secured revolving line of credit commitment with a maximum principal borrowing
limit of $800.0 million, which included an additional $500.0 million accordion
expansion, and a letter of credit sub-limit equal to $75.0 million. On December
31, 2021, the aggregate commitment was increased to a maximum borrowing limit of
$1.0 billion, with an additional $300.0 million accordion expansion. Our
obligations under the 2021 Amended Credit Agreement are secured by substantially
all of the assets of the Company and its wholly-owned subsidiaries, which assets
include the Company's equity ownership of its wholly-owned subsidiaries and its
equity ownership in joint venture entities. Our wholly-owned subsidiaries also
guarantee the obligations of the Company under the 2021 Amended Credit
Agreement.

Revolving loans under the 2021 Amended Credit Agreement bear interest at, as
selected by us, either a (i) the prevailing London Interbank Offered Rate
("LIBOR") (with interest periods of one, three, or six months at the Company's
option) plus a spread of 1.25% to 2.00% based on our quarterly consolidated
Leverage Ratio or (ii) the prevailing prime or base rate plus a spread of 0.25%
to 1.00% based on our quarterly consolidated Leverage Ratio. Swing line loans
bear interest at the Base Rate. We are limited to 15 Eurodollar borrowings
outstanding at any time. We are required to pay a commitment fee for the unused
commitments at rates ranging from 0.15% to 0.30% per annum depending upon our
quarterly consolidated Leverage Ratio. The Base Rate at December 31, 2021 was
3.75% and the Eurodollar Rate was 1.63%. As of December 31, 2021, the effective
interest rate on outstanding borrowings under the 2021 Amended Credit Agreement
was 1.81%.

On March 5, 2021, the ICE Benchmark Administration, the administrator of LIBOR,
announced its intention to cease the publication of LIBOR settings for 1-month,
3-month, 6-month, and 12-month LIBOR borrowings immediately on June 30, 2023.
JPMorgan Chase Bank, N.A will transition our 2021 Amended Credit Agreement to an
alternate rate to CME Term SOFR Reference Rate ("SOFR"), which is administered
by CME Group Benchmark Administration Ltd ("CME"). Due to the differences
observed between LIBOR rates and SOFR published rates, JPMorgan Chase Bank, N.A.
will use a credit spread adjustment ("CSA") in order to minimize value transfer
and leave the existing margin applicable to our 2021
                                       49
--------------------------------------------------------------------------------

Amended Credit Agreement. The CSA used by JPMorgan Chase Bank, N.A. is based on
the average of the differences between LIBOR and SOFR over a 12-month period and
will be added to SOFR.

At December 31, 2021, we had $661.2 million drawn, letters of credit in the
amount of $24.3 million outstanding under the credit facility, and $314.5
million
remaining borrowing capacity available under the 2021 Amended Credit
Agreement. At December 31, 2020, we had $20.0 million drawn and letters of
credit outstanding in the amount of $25.4 million under our Credit Facility.


Under the terms of the 2021 Amended Credit Agreement, we are required to
maintain certain financial ratios and comply with certain financial covenants.
The 2021 Amended Credit Agreement permits us to make certain restricted
payments, such as purchasing shares of its stock, within certain parameters,
provided we maintain compliance with those financial ratios and covenants after
giving effect to such restricted payments. We were in compliance with its debt
covenants under the 2021 Amended Credit Agreement at December 31, 2021.

Borrowings accrue interest under the Credit Agreement at either the Base Rate or
Eurodollar rate are subject to the applicable margins as set forth below:

                               Eurodollar      Base Rate
Leverage Ratio                   Margin         Margin        Commitment Fee Rate
? 1.00:1.00                        1.25  %        0.25  %                  0.15  %
>1.00:1.00 ? 2.00:1.00             1.50  %        0.50  %                  0.20  %
>2.00:1.00 ? 3.00:1.00             1.75  %        0.75  %                  0.25  %
>3.00:1.00                         2.00  %        1.00  %                  0.30  %


Our 2021 Amended Credit Agreement contains customary affirmative, negative and
financial covenants, which are subject to customary carve-outs, thresholds, and
materiality qualifiers. These include bankruptcy and other insolvency events,
cross-defaults to other debt agreements, a change in control involving us or any
subsidiary guarantor and the failure to comply with certain covenants. The
Credit Facility allows us to make certain restricted payments within certain
parameters provided we maintain compliance with those financial ratios and
covenants after giving effect to such restricted payments or, in the case of
repurchasing shares of its stock, so long as such repurchases are within certain
specified baskets.

At December 31, 2021, we were in compliance with all debt covenants contained in
the Credit Agreement governing our credit facility.

Off-Balance Sheet Arrangements


We currently do not have any off-balance sheet arrangements with unconsolidated
entities, financial partnerships or entities often referred to as structured
finance or special purpose entities, which would have been established for the
purpose of facilitating off-balance sheet arrangements or other contractually
narrow or limited purposes. In addition, we do not engage in trading activities
involving non-exchange traded contracts. As such, we are not materially exposed
to any financing, liquidity, market or credit risk that could arise if we had
engaged in these relationships.


Recently Issued Accounting Pronouncements


For a discussion of recently issued accounting pronouncements, see Note 2 of the
Notes to Consolidated Financial Statements included in this Annual Report on
Form 10-K, which is incorporated herein by reference.

Critical Accounting Policies

The following discussion describes our critical accounting policy, which we
believe requires the most significant judgment and estimates used in the
preparation of our consolidated financial statements.


The preparation of financial statements in conformity with U.S. generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported revenue and expenses during the reporting period.
Changes in the accounting estimates are reasonably likely to occur from period
to period. Accordingly, actual results could differ materially from our
estimates. To the extent that there are material differences between these
estimates and actual results, our financial condition or results of operations
will be affected. We base our estimates on past experience and other assumptions
that we believe are reasonable under the circumstances and we evaluate these
estimates on an ongoing basis.
                                       50
--------------------------------------------------------------------------------

Revenue Recognition

For a detailed discussion of revenue recognition, see Part I, Item 1.
Reimbursement in this Annual Report on Form 10-K which is incorporated here by
reference.


Net service revenue from contracts with customers is recognized in the period
the performance obligations are satisfied under our contracts by transferring
the requested services to our patients in amounts that reflect the consideration
to which is expected to be received in exchange for providing patient care,
which is the transaction price allocated to the services provided in accordance
with ASU 2014-09, Revenue from Contracts with Customers ("Topic 606") and ASU
2015-14, Revenue from Contracts with Customers (Topic 606): Deferral of the
Effective Date (collectively, "ASC 606").

Net service revenue is recognized as performance obligations are satisfied,
which can vary depending on the type of services provided. The performance
obligation is the delivery of patient care in accordance with the requested
services outlined in physicians' orders, which are based on specific goals for
each patient.


The performance obligations are associated with contracts in duration of less
than one year; therefore, the optional exemption provided by ASC 606 was elected
resulting in us not being required to disclose the aggregate amount of the
transaction price allocated to the performance obligations that are unsatisfied
or partially unsatisfied as of the end of the reporting period. Our unsatisfied
or partially unsatisfied performance obligations are primarily completed when
the patients are discharged and typically occur within days or weeks of the end
of the period.

We determine the transaction price based on gross charges for services provided,
reduced by explicit price concessions and estimates of implicit price
concessions. Explicit price concessions include contractual adjustments provided
to patients and third-party payors. Implicit price concessions include discounts
provided to self-pay, uninsured patients or other payors, adjustments resulting
from regulatory reviews, audits, billing reviews and other matters. Subsequent
changes to the estimate of the transaction price are recorded as adjustments to
net service revenue in the period of change. Subsequent changes that are
determined to be the result of an adverse change in the patient's ability to pay
(i.e. change in credit risk) are recorded as a provision for doubtful accounts
within general and administrative expenses.

Explicit price concessions are recorded for the difference between our standard
rates and the contracted rates to be realized from patients, third party payors
and others for services provided.

Implicit price concessions are recorded for self-pay, uninsured patients and
other payors by major payor class based on historical collection experience and
current economic conditions, representing the difference between amounts billed
and amounts expected to be collected. We assess our ability to collect for the
healthcare services provided at the time of patient admission based on the
verification of the patient's insurance coverage under Medicare, Medicaid, and
other commercial or managed care insurance programs.

Amounts due from third-party payors, primarily commercial health insurers and
government programs (Medicare and Medicaid), include variable consideration for
retroactive revenue adjustments due to settlements of audits and reviews. We
have determined estimates for price concessions related to regulatory reviews
based on our historical experience and success rates in the claim appeals and
adjudication process. Revenue is recorded at amounts estimated to be realizable
for services provided.

The following table sets forth the percentage of net service revenue earned by
category of payor for the respective years ending December 31:


Payor           2021         2020         2019
Medicare        59.8  %      62.1  %      64.1  %
Medicaid         3.1          2.5          2.9
Other           37.1         35.4         33.0
               100.0  %     100.0  %     100.0  %



Medicare
                                       51
--------------------------------------------------------------------------------

The following describes the payment models in effect during the twelve
months-ended December 31, 2021. Such payment models have been subject to
temporary adjustments made by CMS in response to COVID-19 pandemic as described
elsewhere in this Annual Report on Form 10-K.

Home Health Services


We record revenue as services are provided under PDGM. For each 30-day period,
the patient is classified into one of 432 home health resource groups prior to
receiving services. Each 30-day period is placed into a subgroup falling under
the following categories: (i) timing being early or late, (ii) admission source
being community or institutional, (iii) one of 12 clinical groupings based on
the patient's principal diagnosis, (iv) functional impairment level of low,
medium, or high, and (v) a co-morbidity adjustment of none, low, or high based
on the patient's secondary diagnoses.

Each 30-day period payment from Medicare reflects base payment adjustments for
case-mix and geographic wage differences. In addition, payments may reflect one
of three retroactive adjustments to the total reimbursement: (a) an outlier
payment if the patient's care was unusually costly; (b) a low utilization
adjustment whereby the number of visits is dependent on the clinical grouping;
and/or (c) a partial payment if the patient transferred to another provider or
from another provider before completing the episode. The retroactive adjustments
outlined above are recognized in net service revenue when the event causing the
adjustment occurs and during the period in which the services are provided to
the patient. We review these adjustments to ensure that it is probable that a
significant reversal in the amount of cumulative revenue recognized will not
occur when the uncertainty associated with the retroactive adjustments is
subsequently resolved. Net service revenue and related patient accounts
receivable are recorded at amounts estimated to be realized from Medicare for
services rendered.

Hospice Services

We record revenue based upon the date of service at amounts equal to the
estimated payment rates. We receive one of four predetermined daily rates based
upon the level of care provided by us, which can be routine care, general
inpatient care, continuous home care and respite care. There are two separate
payment rates for routine care: payments for the first 60 days of care and care
beyond 60 days. In addition to the two routine rates, we may also receive a
service intensity add-on ("SIA"). The SIA is based on visits made in the last
seven days of life by a registered nurse or medical social worker for patients
in a routine level of care.

The performance obligation is the delivery of hospice services to the patient,
as determined by a physician, each day the patient is on hospice care.

Adjustments to Medicare revenue are made from regulatory reviews, audits,
billing reviews and other matters. We estimate the impact of these adjustments
based on our historical experience.


We are subject to variable consideration through an inpatient cap limit and an
overall Medicare payment cap for each provider number. The inpatient cap relates
to individual programs receiving more than 20% of their total Medicare
reimbursement from inpatient care services, and the overall Medicare payment cap
relates to individual programs receiving reimbursements in excess of a "cap
amount", determined by Medicare to be payment equal to 12 months of hospice care
for the aggregate base of hospice patients, indexed for inflation. The
determination for each cap is made annually based on the 12-month period ending
on September 30 of each year. We monitor our limits on a provider-by-provider
basis and record estimates of our liability for reimbursements in excess of the
cap amount, if any, in the reporting period.

Facility-Based Services

Long-Term Acute Care Services


Gross revenue is recorded as services are provided under the LTACH prospective
payment system. Each patient is assigned a long-term care diagnosis-related
group. Payments are made at a predetermined fixed amount intended to reflect the
average cost of treating a Medicare LTACH patient classified in that particular
long-term care diagnosis-related group. For selected LTACH patients, the amount
may be further adjusted based on length-of-stay and facility-specific costs, as
well as in instances where a patient is discharged and subsequently re-admitted,
among other factors. We calculate the adjustments based on historical averages
of these types of adjustments for LTACH claims paid. Similar to other Medicare
prospective payment systems, the rate is also adjusted for geographic wage
differences. Net service revenue adjustments resulting from reviews and audits
of Medicare cost report settlements are considered implicit price concessions
for LTACHs and are measured at expected value.


Medicaid, managed care and other payors

                                       52
--------------------------------------------------------------------------------

Other sources of net service revenue for all our segments fall into Medicaid,
managed care or other payors of our services. Our Medicaid reimbursement is
based on a predetermined fee schedule applied to each service provided.
Therefore, revenue is recognized for Medicaid services as services are provided
based on this fee schedule. Our managed care and other payors reimburse us based
upon a predetermined fee schedule or an episodic basis, depending on the terms
of the applicable contract. Accordingly, we recognize revenue from managed care
and other payors as services are provided, such costs are incurred, and
estimates of expected payments are known for each different payor, thus our
revenue is recorded at the estimated transaction price.

Healthcare Innovations Services


The Company's HCI segment provides strategic health management services to ACOs
that have been approved to participate in the MSSP. The HCI segment has service
agreements with ACOs that provide for sharing of MSSP payments received by the
ACO, if any. ACOs are legal entities that contract with CMS to provide services
to the Medicare fee-for-service population for a specified annual period with
the goal of providing better care for individuals, improving health for
populations and lowering costs. ACOs share savings with CMS to the extent that
the actual costs of serving assigned beneficiaries are below certain trended
benchmarks of such beneficiaries and certain quality performance measures are
achieved. The generation of shared savings is the performance obligation of each
ACO, which only become certain upon the final issuance of unembargoed
calculations by CMS, generally in the third quarter of each year. During the
years ended December 31, 2021 and 2020, the HCI segment recorded net service
revenue of $12.1 million and $9.6 million, respectively, related to the 2020 and
2019 ACO respective service periods, as certain ACO's served by the HCI segment
received unembargoed calculations from CMS confirming the performance obligation
had been met.

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