Legal Aid Society of the D.C. Issues Public Comment on Social Security Administration Notice
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Reducing barriers to accessing public benefits and services is essential to increasing racial equity. Due to systemic racism and discrimination, people of color make up a disproportionate percentage of those living in poverty./2
As a result, systemic barriers to accessing public benefits pose a particular burden for these communities. Legal Aid clients (most of whom are Black and Brown) frequently encounter structural barriers that prevent them from effectively accessing the critical safety net benefits administered by the
These systemic barriers - in areas like education, access to job opportunities, and health care, to name a few - have led to Black recipients in particular being underrepresented in receiving SSDI benefits, which require work history, and overrepresented in SSI benefits, which are for low-income individuals./3
Our suggestions below, if addressed, would increase the self-sufficiency of beneficiaries by increasing their access to the benefits, designed to "assure a minimum level of income" while encouraging beneficiaries to work./4
This increased access would disproportionately assist low-income households of color.
SSA should increase the maximum SSI benefit. The current maximum of
SSI benefit amounts should be increased significantly to meet SSA's goal of assuring a minimum level of income. As mentioned above, Black recipients are more likely than the overall population to be eligible for SSI, so increasing the maximum benefit could help address racial income disparities.
SSA should increase the asset limits for SSI and adjust the rules around what counts as assets. SSA's current resource limit of
In addition, SSA should exclude more assets from the resource limit. For example, life insurance policies valued at over
SSA should improve the administration of SSI and SSDI benefits, including the assessment and collection of overpayments. The process for applying for and receiving SSI and SSDI can be very lengthy, lasting years for many of Legal Aid's clients. Individuals who have been approved for benefits often also experience delays and administrative barriers in receiving those benefits, including back benefits. SSA should include demonstration projects focused on shortening these timelines. This could include improved collection of medical records; hiring more staff to timely process applications and assessments; or investing in additional technology to allow for remote work and hearings. This would especially help improve access for individuals who face technological barriers, either through lack of access to computers or lack of familiarity with technology.
Legal Aid also frequently sees issues with the assessment and collection of overpayments. Many of these are due to SSA's lag in processing the timely reporting of wages. To address this, SSA should build in automatic waiver provisions where overpayments are due to this delayed processing and/or include language in the POMS under the "fault" prong of the waiver analysis that the delay means fault lies with the agency and not the claimant.
SSA should improve language access and general document accessibility. The notices that SSA sends to applicants and beneficiaries are lengthy and hard to understand. Legal Aid is frequently reviewing notices with our clients over the phone because the notices can be incomprehensible to a lay person. This issue is compounded for customers where English is not their first language, as the notices are provided in English. To address this, SSA should take several steps, including the following:
- Incorporate more plain language into all SSA notices/instructions.
- Used numbered lists for instructions and otherwise where appropriate.
- Include cover sheets for all notices in a multitude of languages explaining how to obtain translated documents (e.g. call/go into field office or call 1-800 number)
- Create written SSI/DI applications, and related documents (Disability Reports, etc.) in Spanish and other most common languages.
These improvements would help recipients achieve independence and self-sufficiency by allowing them to access their benefits without repeated need for assistance from SSA staff or advocates.
SSA should eliminate the "marriage" penalty for SSI beneficiaries. When both members of a married couple receive SSI, they are subject to a "marriage" penalty which reduces the total amount of their maximum potential benefit. Where the maximum benefit for a single person in 2022 is
SSA should revise and update the Dictionary of Occupational Titles, or DOT, to more realistically capture available occupations. The DOT is used by the
It does not accurately reflect the job market and does not "provide information on the mental and cognitive requirements" of the jobs listed therein./9
It therefore is used to determine that applicants can perform work based upon job positions that no longer exist and without accounting for the proliferation of technology and automation over the last 30 years. This likely leads to a number of applicants being denied benefits to which they should be entitled - especially those who are lower income and have not had access to the skill-building and education necessary to work in technological fields. These applicants then have no source of income to use to support themselves and their families.
SSA should recognize non-traditional family units when considering eligibility for survivor's benefits. When an SSDI recipient dies, survivor's benefits may be paid to widows and widowers, unmarried children under 18, children of any age with a disability that started before they turned 22, and parents who depended on the recipient for support. These limitations do not recognize several common non-traditional family units, including unmarried long-term couples; and children being cared for by other family members, like grandparents or aunts and uncles. Expanding the categories eligible for survivor's benefits to acknowledge these nontraditional family structures will help provide income, and therefore self-sufficiency, for survivors who will otherwise be left without the financial support that had been provided by their loved one.
Conclusion
Thank you for your consideration of our comments. Please contact us at [email protected] if you have any questions or if we can be of further assistance.
Sincerely,
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Footnotes:
1/
2/ In D.C., for example, Black households make up 75% of those earning less than
3/ https://www.ssa.gov/policy/docs/rsnotes/rsn2014-01.html
4/ Social Security Handbook, available at https://www.ssa.gov/OP_Home/handbook/handbook.21/handbook-2102.html.
5/ The current maximums are listed at https://www.ssa.gov/oact/cola/SSI.html#:~:text=SSI%20amounts%20for%202022,%24421%20f or%20an%20essential%20person.
6/ https://www.healthcare.gov/glossary/federal-poverty-level-fpl/.
7/ See https://livingwage.mit.edu/counties/11001 (assuming the individual works 40 hours per week, 4.3 weeks per month).
8/ https://www.dol.gov/agencies/oalj/topics/libraries/LIBDOT
9/ https://www.ssa.gov/disabilityresearch/occupational_info_systems.html
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The notice can be viewed at https://www.regulations.gov/document/SSA-2021-0025-0001
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