Investigators at Southern Cross University Detail Findings in Social Science (Carers’ Experiences of the National Disability Insurance Scheme Workforce: a Qualitative Study Informing Workforce Development): Science – Social Science

2021 SEP 28 (NewsRx) -- By a News Reporter-Staff News Editor at NewsRx Science Daily -- Research findings on Science - Social Science are discussed in a new report. According to news reporting out of Coffs Harbour, Australia, by NewsRx editors, research stated, “The Australian National Disability Insurance Scheme (NDIS) requires a skilled workforce capable of assessing the diverse needs of service participants and providing tailored services accordingly. There is currently limited evidence regarding workforce capabilities to inform training and curriculum design, particularly from the perspectives of carers.”

Financial support for this research came from New South Wales Department of Communities and Justice.

Our news journalists obtained a quote from the research from Southern Cross University, “This paper reports findings from a longitudinal qualitative study exploring the lived experiences of regional carers following their engagement with the NDIS workforce. This paper aimed to foreground the experiences of carers and identify regional workforce development priorities to benefit both carers and service participants. Seventy-two carers living in regional New South Wales were interviewed three times between November 2018 and November 2019. The insights provided by carers highlighted workforce expertise, nontechnical skills and service availability as key drivers of either helpful or unhelpful experiences. Interpersonal values, empathy and advanced communication microskills enabled the planning and coordinating workforce to undertake holistic and effective planning. Similar values and relationship-building capabilities were pivotal for the workforce translating assessments into delivering support and interventions.”

According to the news editors, the research concluded: “Findings also highlight NDIS provider organisations can best support carers through better recruitment, retention and training strategies.”

This research has been peer-reviewed.

For more information on this research see: Carers’ Experiences of the National Disability Insurance Scheme Workforce: a Qualitative Study Informing Workforce Development. Australian Journal of Social Issues, 2021. Australian Journal of Social Issues can be contacted at: Wiley, 111 River St, Hoboken 07030-5774, NJ, USA.

Our news journalists report that additional information may be obtained by contacting John Hurley, Southern Cross University, Hogbin Dr, Coffs Harbour, Nsw 2450, Australia.

The direct object identifier (DOI) for that additional information is: https://doi.org/10.1002/ajs4.181. This DOI is a link to an online electronic document that is either free or for purchase, and can be your direct source for a journal article and its citation.

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