Impacts of COVID-19 Changing Priorities, Accelerating Technology Investments
According to a new global survey from the
While the health and safety of employees was ranked highest among COVID-19 implications, the second-greatest concern was an unpredictable economy. Most respondents expected negative business impacts from COVID-19, with 71 percent anticipating decreased profit and 61 percent expecting decreased sales.
Although 95 percent of executives indicated that innovation was important or very important to their business's success, just 35 percent had an active innovation plan in place. However, 65 percent of respondents said they were definitely making technology investments in response to the impacts of COVID-19.
Respondents were asked to rank the following concerns from highest priority to lowest:
- Innovation
- Implications of COVID-19
- Emerging threats
- Resiliency and sustainability
- Cyber security
- Regulation
- Closing the protection gap
IIS serves as the inclusive voice of the industry, providing a platform for both private and public stakeholders to promote resilience, drive innovation, and stimulate the development of markets. The IIS membership is diverse and inclusive, with members hailing from mature and emerging markets representing all sectors of the re/insurance industry, academics, regulators, and policymakers. As a non-advocative organization, the IIS serves as a neutral platform for active collaboration and examination of issues that shape the future of the global insurance industry. Its signature annual event, the
- Share in the free exchange of ideas and experiences concerning corporate management, marketing, and customer service in a spirit of international camaraderie
- Strengthen the short- and long-term effectiveness of life, health, retirement savings, and wealth-management businesses, particularly in the
Pacific Rim area - Improve business and societal conditions
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