Illinois State Sen. Bennett Steers Families to Resources Regarding Department of Healthcare & Family Services' Insurance Switch - Insurance News | InsuranceNewsNet

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February 5, 2020 Newswires
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Illinois State Sen. Bennett Steers Families to Resources Regarding Department of Healthcare & Family Services' Insurance Switch

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SPRINGFIELD, Illinois, Feb. 5 -- The Illinois Senate Democrats issued the following news on behalf of Illinois State Sen. Scott Bennett, D-Champaign:

State Senator Scott Bennett (D-Champaign) raised concerns following the transition of DCFS children with complex needs into the Medicaid managed care form Wednesday.

Days after nearly 19,000 adopted children and former foster children transitioned to Medicaid managed care, an estimated 2,500 were affected by a glitch that has left them without insurance since Saturday.

The Senate Human Services committee held a hearing Tuesday to address concerns with the oversight of Medicaid managed care agencies in hopes to find a solution.

"There is a lack of communication with the agencies and it's being taken out on the families," Senator Bennett said. "We need to ensure these individuals have access to the health care they need and are kept informed - we have to stay aggressive to get this resolved."

For health care coverage inquiries and dispute resolution, Bennett urges residents to call the Illinois DCFS Advocacy Office for Children and Families at 800-232-3798 or 217-524-2029, fax 217-557-7278 or email dcfs.advocacy@illinois.gov.

To verify that your provider is part of the YouthCare network, call 844-289-2264 and ask for the Rapid Response Team or send an email to ILYouthCare@Centene.com.

For general questions, contact YouthCare at ilyouthcare@centene.com or Illinois DCFS at DCFS.HealthPlan@illinois.gov.

For any additional questions, Bennett encourages residents to contact his office at 217-782-2507.

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