Hanover Insurance Group Adopts Xactware’s ClaimXperience Solution
Xactware announced today that
With ClaimXperience, The Hanover can offer policyholders a set of solutions and apps to interact with company representatives for a variety of claims, including property, general liability, auto, and workers' compensation.
ClaimXperience capabilities include the following:
* An online first-notice-of-loss tool for policyholders
* Streaming live views of loss sites with smartphone cameras
* An online tool that enables policyholders to create inventories of their personal property and contents of their homes
* Online tools to collaborate with homeowners, subcontractors, and vendors throughout the restoration process
* A mobile-responsive website where policyholders receive updates on the progress of their claim along with their stored claims-related photos and documents
"We are happy to offer ClaimXperience to our policyholders," said
Originally created for property insurance, ClaimXperience solutions have proved to be adaptable for a broad range of insurance claims.
"ClaimXperience offers policyholders the opportunity to be engaged in the claims process in new and exciting ways," said
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