Examining the Responsiveness of the National Health Insurance Fund (NHIF) to People Living with Hypertension and Diabetes in Kenya: A qualitative study: Cardiovascular Diseases and Conditions – Hypertension
2022 DEC 16 (NewsRx) -- By a
“Objectives: To assess the responsiveness of the
“Results: Study participants reported that the NHIF Supa Cover benefit package expanded access to services for people living with NCDs.
“However, the NHIF members and healthcare workers had inadequate awareness of the NHIF service entitlements. The NHIF benefit package inadequately covered the range of services needed by people living with NCDs and the benefits package did not prioritise preventive and promotive services. Sometimes NCD patients were discriminated against by healthcare providers who preferred cash-paying patients, and some NHIF-empanelled health facilities had inadequate structural inputs essential for quality of care. Study participants felt that the NHIF premium for the general scheme was unaffordable, and NHIF members faced additional out-of-pocket costs because of additional payments for services not available or covered. Conclusion: Whereas NHIF has reduced financial barriers for NCD patients, to enhance its responsiveness to patient needs, NHIF should implement mechanisms to increase benefit package awareness among members and providers.
“In addition, preventive and promotive services should be included in NHIF9s benefits package and mechanisms to monitor and hold contracted providers accountable should be strengthened.”
This preprint has not been peer-reviewed.
For more information on this research see: http://medrxiv.org/content/10.1101/2022.12.01.22282966v1
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