CMS Leader Karen Shields Joins Serco
Shields brings to Serco over 30 years of private and public sector leadership with recent expertise in supporting healthcare. She comes to Serco from the
Shields also served as the Executive for Operations at CMS, where she led multiple Healthcare Open Enrollment periods as well as oversaw the implementation, design and launch of mission critical systems for the disbursement of over
In her new role, Shields will lead the strategy and expansion of Serco's consulting, business processing, and operational solutions that assist Federal, State and Local governments in providing affordable healthcare for their citizens.
"We welcome Karen to the Serco team. She brings Serco a depth of knowledge and insight within the healthcare industry," said
"Serco understands the healthcare opportunities and challenges facing the governments and consumers. I have been impressed with their approach to business processing and program integrity as it relates to healthcare," said
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