Attorney General warns New Yorkers of health insurance scams during open enrollment

As open enrollment for health insurance plans under the Affordable Care Act begins, New York Attorney General Letitia James is warning residents to stay vigilant against scams.

New Yorkers have until Dec. 15, 2024, to enroll for coverage starting Jan. 1, 2025, through the NY State of Health marketplace, with open enrollment continuing until Jan. 31, 2025.

Scammers are known to exploit this period by using fear tactics, such as falsely claiming Medicaid coverage is at risk or phishing scams offering gift cards to "update" accounts. They may also demand fees to enroll in health plans or use the term "Obamacare," which official state agencies do not use.

Scammers often create fake websites designed to mimic the official New York State of Health marketplace, luring individuals into providing personal information. To avoid falling victim, it is essential to verify that any website or communication claiming to be from the state is legitimate. Unsolicited calls, texts, or emails requesting personal or financial information should be treated with caution and reported to the proper authorities.

James said that no fees are required to renew Medicaid, Child Health Plus or the Essential Plan.

Assistance is available for free through state-certified enrollment assistors. Residents are urged to use only the official New York State of Health website or call 1-855-355-5777 for guidance.

Government agencies will never request payments, credit information, or issue threats via text, email, or phone calls. To report suspected scams, contact the Office of the Attorney General.