SwervePay Health Joins Forces with Relatient

SwervePay Health reported with Relatient the successful deployment of text-based prepaid appointments.

According to a media release, by embedding SwervePay's one-click payment processing into Relatient's appointment reminders, patients are able to submit co-payments prior to arrival at their physician's office, creating a prepaid appointment and helping reduce no-shows and improve front office efficiencies.

Specifically, SwervePay will integrate its ePayment feature with Relatient's text-based appointment reminders. Each text message -- which along with email is the method of payment communication preferred by 65 percent of patients -- will include a direct link to SwervePay's online payment platform.

"Collecting co-pays and other payments is a complex undertaking that often leaves physician practices and other healthcare organizations saddled with stagnant cash flow, a challenge exacerbated by the growing debt problem attributed to high deductible insurance plans," said Jaeme Adams, President, SwervePay Health. "Integrating SwervePay's balance due and co-pay processing with Relatient's innovative appointment reminder application addresses these challenges by enabling prepaid appointments, which help significantly reduce appointment no-shows while accelerating practice cash flows."

SwervePay Health closes the payment technology gap with a suite of practice- and patient-friendly technology tools that eliminate the challenges associated with collections at the point of service and upon determination of patient responsibility amounts. Its ePayment feature leverages the ubiquity of text messaging to immediately notify patients of outstanding balances and provide one- click access to online payment processing.

Relatient's Unlimited Appointment Reminders reduce the high costs of patient no-shows through timely and effective appointment reminders deployed using best-practices sequencing of the latest automated voice, text and email technologies. The company's patient satisfaction surveys are automated and provide insights into a patient's experiences with staff, procedures, facilities and care. Relatient's patient engagement technology, which includes Relatient PRM (Patient Relationship Manager) and RelatientODM (On Demand Messaging), integrates with virtually all practice management solutions on the market.

"By partnering with SwervePay, we are now able to offer prepaid appointments, something very unique in this industry," said Sam Johnson, President and CEO, Relatient. "By providing practices the means by which to deliver easy and secure payment options via our proven patient engagement tool, we are strengthening the patient- practice relationship and enhancing patient loyalty."

SwervePay Health provides online and mobile feature enhancements for practice management systems.

Relatient is a healthcare messaging solution that delivers timely, effective messages to the healthcare consumer and back to the Provider.

More Information:

http://www.Relatient.net

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