Sikka Software White Paper Tracks Health of US Economy Through Dental Industry
| PR Web |
Analyzing real-time benchmarking data from more than 12,500 solo and group U.S. Dental practices, Sikka found that their performance closely mirrored macroeconomic indicators, including a recent transition period between downturn and a recovery. The whitepaper illustrates trends from hundreds of key performance indicators from the past six years, including the following:
Doctors Net Production
• In 2014, doctors spent 12 percent less working hours in their practices than they did during the peak number of hours worked in 2011, a transition period.
• Doctors' average daily net production is trending downwards in 2014 and did not show the usual surge in June noted in all previous years. Gross Production Per Chair Hour
• Gross Production Per Chair Hour is a "forward" indicator, as it shows how much successful scheduling and work is being done on patients.
• 2014 is trending worse than 2013. Total Indirect Restorations to Comprehensive Exams
• Total indirect restorations are discretionary, often cash-driven treatments - crowns, veneers, implants - and thus considered a forward indicator of consumer confidence.
• By that measure, 2014 is among the worst recovery years. Implant Services Production by Practice
• In 2014, 29 percent more implant procedures were done on average compared to 2010 and 2011. Number of Patient Referrals
• In 2014, there were 26 percent more existing patient referrals compared to 2010, indicating increasing practice success in asking for referrals. Cash vs. Insurance Patients
• In 2014, dentists saw more patients with insurance than in previous years, in line with stronger employment figures. Compared to 2010, the ratio of cash patients to insurance patients has dropped by 34 percent.
• In 2014, cash patients to insurance patients decreased by 12 percent, as compared to 2013. Comprehensive Exams
• During recession, practices did more comprehensive exams in order to identify more treatment opportunities, but production of practices was down.
• From 2013-14, the number of comprehensive exams has dropped by around 69 percent, compared to 2010. "This is the first research of its kind to be published in the Dental industry," said
• Successful practices should have 100 percent of new patients undergo comprehensive exams.
• Collections, a metric of office managers, should be 100 percent of the adjusted production. An increase or decrease from that amount indicates either missed payment collection opportunities or over-collection, which can result in time-intensive refunds.
• Practices should minimize their ratio of total no shows to total patient appointments, a metric that indicates how well the team is educating patients on the importance of appointments to their good health. This number should be less than one percent.
• 50 percent of a practice's existing patients should refer at least one or more patients to the practice during their patient "lifetime" to have a solid word-of-mouth campaign.
• Fees should be aligned with how dentists practice, such as their style and frequency, with factors taken into account such as differences in production goals and overhead costs.
Sikka customers can access their own Success Reports after registering online. To download a copy of the economic white paper, please visit the
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(415) 442-4027
trafton.kenney(AT)grayling.com
(408) 659-8397
vijay.sikka(AT)sikkasoftware.com
Read the full story at http://www.prweb.com/releases/2014/10/prweb12228478.htm
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