Research Lifestreaming Surpasses 30 Million Posts
(Logo: http://photos.prnewswire.com/prnh/20100517/NY06256LOGO)
The product, designed to take unaided consumer conversations is social media and help companies understand how consumers are talking about brands, products and daily challenges, helps companies understand how to more effectively message to their customers and drive innovation and new product development.
"There are many companies in the research space delivering social media solutions," said
Until now, the idea of "representative listening" or projecting social media research to the online population, was impossible – there wasn't enough collectable information about consumers participating in social media to accurately project to the general online population. However,
"When it comes to social media research, the major barrier to legitimacy for market research professionals is you simply don't know who you're listening to, and that makes decision making dangerous," said Chapman. "Our combination of the quantity of posts plus the access to must have consumer information significantly enhances the usefulness of social media listening research."
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