MetLife Auto & Home Mobilizes Claim Team to Help Customers Impacted by Storms and Tornadoes in the South

24-Hour Claim Number Established—800-854-6011

WARWICK, R.I.--(BUSINESS WIRE)-- To assist customers who have been impacted by the devastating windstorms and tornadoes that have affected much of the South, MetLife Auto & Home, one of the nation’s leading auto and home insurance providers, has mobilized its national Catastrophe Response Team. It has also established a dedicated 24-hour claim number (1-800-854-6011) for customers who have sustained damage.

“MetLife Auto & Home’s specially trained staff is working around the clock to help get our customers’ autos and homes repaired,” said Mike Convery, chief claim officer of MetLife Auto & Home. “Our caring associates can help secure shelter, if necessary, guide customers through temporary repairs, immediately issue checks for covered alternative living expenses, and promptly compensate customers for covered damage to property.”

Convery also urged those impacted to heed the safety warnings of local officials and to take precautions to protect themselves and their property. It is important to be cautious of hazards that may make it unsafe to enter the home, such as downed power lines and broken glass. If unable to enter, customers should seek shelter elsewhere and re-enter the home only when it is safe to do so.

When it is safe to enter, covering exposed portions of property with heavy-duty tarps and boarding up any broken windows can help protect the premises from additional exposure to the elements and minimize the possibility of additional property damage. In addition, MetLife Auto & Home suggests that consumers save receipts for temporary repairs, begin to make inventory lists of damaged property, and jot down any issues or concerns they have so that insurance personnel can get their claims processed as soon as possible.

Additional disaster preparedness information is available at www.lifeadvice.com (choose “Safety and Security” then “Disaster Preparation”), including ways to prepare for a hurricane, what to do after a hurricane strikes, and helpful links offering additional resources. For its customers, MetLife Auto & Home has also established a disaster advice center at www.metlife.com/disasteradvice.

MetLife Auto & Home, an affiliate of MetLife, Inc., is one of the nation’s leading personal lines property and casualty insurance providers. For more information about MetLife Auto & Home, visit www.metlife.com.

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI.

MetLife, Inc.David Hammarstrom, 401-827-2273
dhammarstrom@metlife.com

Source: MetLife, Inc.