House Oversight and Government Reform Subcommittee on Energy Policy, Health Care, and Entitlements Hearing
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Chairman Lankford, Ranking Member Speier, and Members of the Subcommittee, thank you for the opportunity to provide testimony for this hearing on "Rising Social Security Disability Claims and the Role of Administrative Law Judges."
I offer testimony here today on behalf of NOSSCR, the
We believe that the
I. SSDI: A Vital System for People with Significant Disabilities
About 57 million, or 1 in 5 Americans, live with disabilities, and about 38 million or 1 in 10 have a severe disability. n1 The
SSDI benefits are modest, averaging only about
SSDI is an earned benefit targeted to people with the most severe disabilities. As part of the
An individual must also meet
Diagnoses of SSDI beneficiaries cover the full range of disabilities, from significant physical and sensory disabilities, to mental disorders such as intellectual disability or schizophrenia, to sensory disorders including visual impairments and deafness, to diseases such as advanced cancers, multiple sclerosis, Huntington's disease, advanced heart disease, or early-onset Alzheimer's disease. Many beneficiaries are terminally ill. In fact, about 1 in 5 male SSDI beneficiaries and nearly 1 in 6 female SSDI beneficiaries die within the first five years of receiving benefits. n5 Furthermore, the health of many SSDI beneficiaries worsens over time. Nearly 1 in 2 beneficiaries reported in a recent
Additionally, the Social Security Act requires that a person not only must be unable to perform his or her own past work at or above SGA, but also must be unable to perform any kind of work that exists in the national economy, considering the person's age, education, and work experience. Prior to applying for SSDI, the typical claimant held an unskilled or semi-skilled job with moderate or light strength requirements. n7 The most common jobs held by SSDI claimants include jobs such as nurse assistant and home attendant, cashier, fast food worker, laborer, and construction worker. n8
Many SSDI beneficiaries have made repeated attempts to work, often exacerbating their impairments, before finally turning to the
II. The Social Security Disability Standard Is Strict, and Most Applications Are Denied Even After All Levels of Appeal
A common misconception is that the
Contrary to some assertions, while applications have increased in the past few years, approval rates for disability applicants have fallen significantly at every administrative level. The allowance rate for initial applications was 33% in fiscal year (FY) 2012, down from 37% in FY 2009. The decrease in the national allowance rate at the ALJ level has been even more dramatic. The national average allowance rate at the ALJ level has declined from 62% in 2007 (the year in which SSA announced its production goals for ALJs) to 52% in FY 2012, and appears to be declining even further so far this year.
Some have alleged that the agency's production goal has caused the allowance rate to increase (which is flatly contradicted by the statistics cited above). A recent study by
It is important to note that nearly two-thirds of beneficiaries granted benefits are allowed at the initial and reconsideration levels by the state Disability Determination Services agencies, and just about one-third are allowed at the ALJ stage and subsequent levels of appeal. Moreover, there are a number of legitimate reasons why ALJs reverse DDS disability determinations. By law, ALJ hearings are de novo and the ALJ is not bound by previous determinations. Claims are typically better developed at the hearing level, in part due to the fact that claimants are represented and the representative is able to obtain more specific medical evidence relevant to the SSA disability criteria.
In addition, claimants' conditions often change and may deteriorate with the passage of time. Also, ALJs are able to call expert witnesses--medical experts and vocational experts--to provide hearing testimony on complex issues and who can better explain the claimant's impairment(s), treatment, how functional limitations affect the ability to work, etc. And a critical difference from the earlier levels is that the ALJ hearing is the first opportunity for the claimant to meet the adjudicator face-to-face, which can be especially important in cases involving nonexertional impairments such as mental illness and pain.
Indeed, given that ALJs generally do not write their own decisions, but rather issue instructions to staff decision-writers after reviewing and hearing cases, it is hard to imagine that any judicial officer would respond to production goals by slanting the outcomes of cases in one direction or another; the very premise of such a scenario would violate the fundamental principles of any ethical judicial officer. In my experience representing claimants, there is hardly a rush to award benefits to claimants in response to increased applications or production goals; if anything, the data, as discussed above, show a trend in the opposite direction.
III. The Statutory Definition of Disability Has Not Changed
A second misconception is that the
1. The Disability Benefits Reform Act of 1984
The Social Security Disability Benefits Reform Act of 1984 (DBRA) is frequently mischaracterized as relaxing the disability standard. DBRA was passed by a unanimous, bipartisan vote in both the
DBRA also led to clarifications about consideration of pain in assessing disability. Specifically, for pain to contribute to a finding of disability, an individual must first establish through medical evidence, the presence of a medically determinable physical or mental impairment that could reasonably be expected to produce the pain or other symptoms alleged. Once such an impairment is established, allegations about the intensity and persistence of pain or other symptoms must be considered in addition to medical evidence in evaluating the extent to which the impairment may affect the individual's capacity for work. Allegations of pain, on their own, are not sufficient to establish disability.
2. Demographics explain most of the growth in SSDI
So what explains the increase in the number of disabled workers receiving SSDI benefits? According to SSA's Chief Actuary, the rise in SSDI beneficiaries is primarily attributable to three key factors: 1) the aging of the baby boomers, 2) the advent of women as full participants in the labor force who have achieved the insured status they formerly lacked, and 3) the increase in the
Some have pointed to the recent economic downturn as a potential driver of growth. Applications for
3. The ALJ Hearing Process is Fair and Appropriate
A third misconception is that the procedural rules governing ALJ hearings are in need of radical overhaul.
An informal and nonadversarial process. ALJ hearings were designed to be nonadversarial for good reason: They must be fair and available to all claimants regardless of whether they are represented. This has been confirmed repeatedly by the longstanding view of
The differences between courts and agencies are nowhere more pronounced than in
There emerges an emphasis upon the informal rather than the formal. This, we think, is as it should be, for this administrative procedure and these hearings should be understandable to the layman claimant, should not necessarily be stiff and comfortable only for the trained attorney, and should be liberal and not strict in tone and operation. This is the obvious intent of
The value of keeping the process informal should not be underestimated. It encourages individuals to supply information, often regarding the most private aspects of their lives. The emphasis on informality also has kept the process understandable to the layperson and not strict in tone or operation.
The process should not be adversarial. Proponents of making the process adversarial by having SSA represented at the ALJ hearing believe that SSA is not fairly represented in the disability determination process. It is important to note that SSA and the claimant are not parties on opposite sides of a legal dispute. Further, SSA already plays a considerable role in setting the criteria and procedures for determining disability, which the claimant must follow.
We do not support proposals to have SSA represented at the ALJ hearing. SSA previously tested--and abandoned--a pilot project in the 1980s to have the agency represented: the
Based on the stated goals of the GRP experiment, i.e., assisting in better decision-making and reducing delays, it was a failure.
In addition to radically changing the nature of the process, the financial costs of representing the agency at the hearing level would be very high. In 1986, SSA testified in
Given the past experience with government representation and the enormous cost, we believe that the limited dollars available to SSA could be put to better use by assuring adequate staffing at field offices, at the DDSs, and at hearing offices, and developing better procedures to obtain evidence, including reasonable payment for medical records and examinations.
In the current nonadversarial process, SSA's role is not to oppose the claimant. SSA's role is to ensure that claimants are correctly found eligible if the statutory definition of disability, as established by
The record should not be closed. In light of the nonadversarial nature of ALJ hearings, we do not support proposals to adopt procedural rules to exclude evidence by, for example, closing the record five days before a hearing. Technical procedural and evidentiary rules have their place in an adversarial system, but they should not dominate the nonadversarial system of adjudication administered by
Closing the record before the hearing or at the close of the hearing before the ALJ issues a decision conflicts with the goal of ensuring that there is a complete record--especially since the additional evidence provided may be valuable and probative in determining disability.
There are many legitimate reasons, often beyond the claimant's or representative's control, why evidence is not submitted earlier and thus why closing the record or creating unreasonable procedural hurdles is not beneficial to claimants. We have many concerns--both legal and practical--with closing the record at any point before the ALJ issues a decision, which is the current rule.
Closing the record before the hearing is inconsistent with the Social Security Act. The Act provides the claimant with the right to a hearing with a decision based on "evidence adduced at the hearing." n19 Current regulations comply with the statute by providing that "at the hearing" the claimant "may submit new evidence." n20
Closing the record is inconsistent with the realities of claimants obtaining representation.
As discussed above, many claimants seek and obtain representation shortly before, or even after, the ALJ hearing date. Many claimants do not understand the complexity of the rules or the importance of being represented until just before their hearing date. Many are overwhelmed by other demands and priorities in their lives and by their chronic illnesses. As a practical matter, when claimants obtain representation shortly before the hearing, the task of obtaining medical evidence is even more difficult.
Closing the record is inconsistent with the realities of obtaining medical evidence. We strongly support the submission of evidence as early as possible, since it means that a correct decision can be made at the earliest point possible. However, representatives have great difficulty obtaining necessary medical records due to circumstances beyond their control. There are many legitimate reasons why the evidence may not be provided earlier. There is no requirement that medical providers turn over records within a set time period. In addition, cost or access restrictions may prevent the ability to obtain evidence in a timely way.
Another factor often outside the claimant's control, is the problem with obtaining records and information from medical sources. Legitimate reasons why evidence is not submitted earlier include:
* DDS examiners fail to obtain necessary and relevant evidence. Further, the DDSs do not use questionnaires or forms that are tailored to the specific type of impairment or ask for information that addresses the disability standard as implemented by SSA. Witnesses at the Compassionate Allowances hearing noted this "language" barrier and how it causes delays in obtaining evidence, even from supportive and well-meaning doctors.
* Neither SSA nor the DDS explains to claimants or providers what evidence is important, necessary and relevant for adjudication of the claim.
* Claimants are unable to obtain records either due to cost or access restrictions, including confusion over HIPAA requirements. NOSSCR frequently hears from representatives that medical providers have different interpretations of HIPAA requirements and as a result require use of their own forms for authorization to disclose information. Frequently, if the medical records staff finds a problem with the request for information, e.g., it is not detailed enough or a different release form is required, the new request goes to the end of the queue when it is resubmitted.
Claimants--and many representatives--also face difficulties accessing medical evidence due to the cost charged by providers. Medical facilities often require upfront payment for medical records, which many claimants cannot afford. Some states have laws which limit the charges that can be imposed by medical providers; however, many states have no limits. And while some representatives have the resources to advance the costs for their clients, some representatives and many legal services organizations do not.
* Medical providers delay or refuse to submit evidence. Disability advocates have noted that requests for medical evidence are given low priority by some providers. The primary reasons are inadequate reimbursement rates and lack of staff in non-direct care areas, such as medical records. Despite extensive efforts by representatives, such as hiring staff whose sole job is to obtain medical evidence, numerous obstacles and lengthy delays are still encountered in a significant number of cases. Even those representatives who have staff solely dedicated to obtaining medical evidence encounter problems.
* Reimbursement rates for providers are inadequate.
Closing the record is inconsistent with the realities of claimants' medical conditions.
Claimants' medical conditions may worsen over time and/or diagnoses may change. Claimants undergo new treatment, are hospitalized, or are referred to different doctors. Some conditions, such as multiple sclerosis, autoimmune disorders or certain mental impairments, may take longer to diagnose definitively. The severity of an impairment and the limitations it causes may change due to a worsening of the medical condition, e.g., what is considered a minor cardiac problem may be understood to be far more serious after a heart attack is suffered. It also may take time to fully understand and document the combined effects of multiple impairments. Further, some claimants may be unable to accurately articulate their own impairments and limitations, either because they are in denial, lack judgment, simply do not understand their disability, or because their impairment(s), by definition, makes this a very difficult task. By their nature, these claims are not static and a finite set of medical evidence does not exist.
Also, as with some claimants who seek representation late in the process, their disabling impairments make it difficult to deal with the procedural aspects of their claims. Claimants may have difficulty submitting evidence in a timely manner because they are too ill, or are experiencing an exacerbation, or are simply overwhelmed by the demands of chronic illness, including the time and logistical demands of a caregiver or advocate to help submit evidence.
Current law sets limits for submission of new evidence after the ALJ decision is issued and these rules should be retained. Under current law, an ALJ hears a disability claim de novo. Thus, new evidence can be submitted and will be considered by the ALJ in reaching a decision. However, the ability to submit new evidence and have it considered becomes more limited at later levels of appeal.
At the
At the federal district court level, the record is closed and the court will not consider new evidence. Under the Social Security Act, n22 there are two types of remands:
(1) Under "sentence 4" of 42 U.S.C. [Sec.] 405(g), the court has authority to "affirm, modify, or reverse" the Commissioner's decision, with or without remanding the case; and
(2) Under "sentence 6," the court can remand (a) for further action by the Commissioner where "good cause" is shown, but only before the agency files an Answer to the claimant's Complaint; or (b) at any time, for additional evidence to be taken by the Commissioner (not by the court), but only if the new evidence is (i) "new" and (ii) "material" and (iii) there is "good cause" for the failure to submit it in the prior administrative proceedings.
While there is a fairly high remand rate at the court level, the vast majority of court remands are not based on new evidence, but are ordered under "sentence 4," generally due to legal errors committed by the ALJ. Because courts hold claimants to the stringent standard in the Act, remands under the second part of "sentence 6" for consideration of new evidence submitted by the claimant occur very infrequently.
On the other hand, remands under the first part of "sentence 6" occur with some frequency. In these cases, SSA may move for a voluntary remand before it has filed an Answer to the claimant's Complaint because a file or hearing tape is lost and the administrative record cannot be completed. Or, SSA may reconsider its position on the merits of the case, realizing that the Commissioner's final administrative decision is not defensible in court.
IV. Strengthening SSDI for People with Disabilities
Because of the importance of SSDI to people with significant disabilities, over the years NOSSCR has made a number of recommendations for strengthening SSDI to improve the system's processes and outcomes for workers with disabilities.
1. Provide adequate administrative resources for the
The
2. Extend SSA's Title II demonstration authority.
SSDI beneficiaries face a complex set of rules regarding earnings, and, if concurrently eligible for SSI, assets. Demonstrations allow SSA to test additional ways to help beneficiaries navigate the system and can provide important information about assisting beneficiaries to attempt or to return to work. Currently, SSA has demonstration authority for its Title XVI programs, but demonstration authority for the Title II programs expired in 2005.
3. Ensure continuation of the Work Incentive Planning and Assistance (WIPA) and Protection and Advocacy for Beneficiaries of
The WIPA and PABSS programs, established in 1999, provide critically important employment services that help beneficiaries of
4. Improve program navigation and remove barriers to work.
Over the years, NOSSCR has supported a number of proposals to make it easier for beneficiaries to navigate the SSDI system, particularly when attempting work. NOSSCR supports efforts to improve the disability claims process, including through the use of technology, so long as the changes do not infringe on claimants' rights. SSA has already implemented a number of significant technological improvements that have helped claimants and their representatives and have made the process more efficient for SSA employees. We strongly recommend that SSA develop a better wage reporting and recording system and promptly adjust benefit payments to reduce overpayments. Many individuals with disabilities are wary of attempting a return to work out of fear that this may give rise to an overpayment when reported earnings are not properly recorded and monthly overpayments are not properly and promptly adjusted.
5. Additional recommendations for strengthening the SSDI program include the following:
* Establish an earnings offset in the SSDI program. One of the most difficult and enduring barriers to work for SSDI beneficiaries is the sudden termination of cash benefits when someone crosses the substantial gainful activity (SGA) threshold after the trial work period. This affects both the individual's benefits as well as those of any dependent(s). Werecommend establishing a
* Support and strengthen programs designed to allow flexibility for people with disabilities to return to work, including programs authorized under the Ticket to Work and Work Incentives Improvement Act (TWWIIA). These programs offer people with disabilities the options to try different work opportunities without risk of losing their benefits should a return to work be unsuccessful. Providing individuals with disabilities opportunities to work up to their capacity without risking vital income support and health care coverage promotes their independence and self-sufficiency.
* Revise the rules for impairment-related work expenses (IRWE). Under current rules, beneficiaries can deduct from earned income the costs of IRWEs; IRWE deductions are made for SGA determinations. The IRWE deduction can be a significant work incentive by allowing individuals with disabilities to obtain services, medical items, and other assistance that allow them to engage in work activity. CCD proposals for revising IRWE include:
o Applying the current SSI blindness rule to SSDI disability claimants and beneficiaries to allow the consideration of all work expenses, not only those that are "impairment-related." Currently, for Title II and SSI disability claimants and beneficiaries, only those work expenses that are "impairment-related" are considered. However, the SSI income counting rules for individuals who qualify based on statutory blindness are more liberal because all work expenses can be deducted, not only those that are "impairment-related." There is no public policy basis for this continued disparate treatment of people with different significant disabilities.
o Allowing beneficiaries to include their health insurance premiums as IRWEs. This would recognize the higher costs incurred by workers with disabilities who must pay premiums for the Medicaid Buy-In or for continued
o Increase the SGA level for all beneficiaries to be the same as the SGA level for beneficiaries who are blind, and maintain annual indexing of the SGA.
6. Caution is warranted in considering reform proposals.
An array of proposals have been put forward to reform SSDI. While some proposals focus on improving the experiences and opportunities of SSDI beneficiaries, some are driven by desired cost savings, with an eye toward addressing the
NOSSCR believes that any reforms to our
1) Preserve the basic structure of
2) Efforts should be made to increase employment opportunities and improve employment outcomes for
3) Given that
4) Eligibility and cash benefits should not be subject to time limits.
5) Fully fund the administrative expenses of the
7. Reallocation is urgently needed.
Finally, with the
In closing, thank you for the opportunity to testify today. I am happy to take any questions that you may have.
n1
n2 Ruffing, Kathy A. (2012).
n3
n4 Ruffing, supra note 2.
n5 Ibid.
n6 Livermore, G. et al. (2009). Work Activity and Use of Employment Supports Under the Original Ticket to Work Regulations: Characteristics, Employment, and Sources of Support Among Working-Age SSI and DI Beneficiaries, Final Report. http://www.ssa.gov/disabilityresearch/documents/TTW5_2_BeneChar.pdf.
n7
n8 Ibid.
n9 Statement of
n10
n11
n12
n13 Ruffing, supra note 3.
n14
n15 20 C.F.R. [Sec.] 404.900(b), 416.1400(b).
n16 Sims v. Apfel,n17 Richardson v. Perales,
n18 In Sallings v. Bowen, 641 F. Supp. 1046 (
n19 42 U.S.C. [Sec.] 405(b)(1).
n20 20 C.F.R. [Subsec.] 404.929 and 416.1429.
n21 20 C.F.R. [Subsec.] 404.970(b) and 416.1470(b).
n22 42 U.S.C. [Sec.] 405(g).
n23 Statement of
n24
n25
n26 Ibid.
Read this original document at: http://oversight.house.gov/wp-content/uploads/2013/06/Sutton_Statement_2013_06_27.pdf
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