Computershare Communication Services Expands West Coast Presence - Insurance News | InsuranceNewsNet

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January 10, 2011
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Computershare Communication Services Expands West Coast Presence

LOS ANGELES, Jan. 10, 2011 /PRNewswire/ -- Computershare Limited (ASX:CPU), a leading financial services provider for the global securities industry, today announced that they are expanding their production capabilities for West coast clients through their Communication Services division. Having a West coast facility enables Computershare to bring its timely and cost efficient customer communications model to local and regional businesses.

(Photo:  http://photos.prnewswire.com/prnh/20110110/CG26859)

Computershare Communication Services (CCS) is a leading global provider of print and electronic communications that specializes in mission critical stakeholder/customer communication programs. CCS helps clients achieve their communication goals by facilitating dynamic print/mail and electronic delivered communications in support of customer care programs.

"If a client needs to execute a print mail or electronic communications campaign to meet a compliance or service requirement, Computershare can execute such a program – daily, weekly, monthly, quarterly or annually," said Bernie O'Connor, President, Computershare Communication Services.  "Historically, many companies in need of such support have built this expertise internally.  Our customer communication strategy delivers a more efficient, pay-as-you-use OPEX model, not a capital intensive CAPEX model that in-sourcing creates."

Computershare will build on the expertise derived from their ISO 9001:2008 certified communication production facilities on the East coast and Midwest. The West coast facility, located in El Segundo, will handle both print and electronic communications related to Computershare's suite of industry solutions for financial services, insurance and other high-touch related markets.

Computershare's industry solutions allow for more impactful communications by optimizing delivery methods, promoting cross-beneficial services by targeting receptive audiences, and providing a dynamic and easy to use channel for customer care programs. All CCS solutions are flexible enough to allow for easy customization.

"As an experienced business development executive in the mission-critical communications space, I am excited to leverage my 20 plus years of developing programs to help Western Region companies better connect with their customers," said Penny Pepper, West Coast Business Development Manager, Computershare Communication Services.

About Computershare

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialize in corporate trust services, tax voucher solutions, bankruptcy administration and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in data management, high volume transaction processing, payments and stakeholder engagement. Many of the world's leading organizations use these core competencies to help maximize the value of relationships with their investors, employees, creditors, members and customers.

Computershare is represented in all major financial markets and has over 10,000 employees worldwide. For more information, visit www.computershare.com.

About Computershare Communication Services

Computershare Communication Services helps 10,000 companies around the world communicate with their key stakeholders – from their customers, employees, shareholders and intermediaries. To enhance customer loyalty, business growth, cash flow and meet compliance obligations, among other objectives - our clients rely on stakeholder communications to reach their target audience. Typically, these represent a significant investment - one that we optimize using simple, integrated solutions that streamline processes and tap into market intelligence. For more information, visit www.computershare.com.

Contacts:

Juli Bark

EVP, Marketing

Tel: 1 312 588 4249

[email protected]

Jeff Stein

Media Relations

Tel: 1 212 805 7271

[email protected]

SOURCE Computershare Limited

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