Civil Service Employees Insurance Company Records Second Straight Year of Zero Justified Complaints With the California Department of Insurance

Results Demonstrate Quality of CSE’s Claims Handling Procedures

SAN FRANCISCO--(BUSINESS WIRE)-- CSE Insurance Group (www.cseinsurance.com), for over sixty years a leader in providing civil service employees with quality protection at affordable rates, today announced that Civil Service Employees Insurance Company had no justified complaints from any of its Homeowners policy holders filed with the California Department of Insurance in 2009. This is the second year in a row CSE has had zero complaints.

Jim Williamson, Senior Vice President of Claims for CSE, states, “We have been constantly upgrading and scrutinizing our claims handling procedures, looking for areas in which we can improve. In addition, we have invited our insured who have filed claims to fill out online surveys so we can hear directly from them about the service they have received. The results testify to our success, and challenge us to become even more efficient in taking care of our insured’s needs.”

About CSE Insurance Group

Since 1949, CSE Insurance Group (www.cseinsurance.com) has served the people who serve the people by providing top quality property and casualty insurance for teachers and other educators, firefighters, law enforcement personnel, and other government and civil service employees at affordable rates. CSE Insurance has also offered its products and services to the general public for more than two decades.

With a financial strength rating of A- (Excellent) by insurance industry analyst A. M. Best, CSE Insurance offers a wide range of insurance products, including auto, home, liability, boat, and commercial. CSE Insurance products are sold through independent insurance agents in California, Arizona, Nevada, and Utah.

Criswell Associates
Bill Criswell, 415-398-2220
[email protected]

Source: CSE Insurance Group