ACE’s Multinational Claims Division Makes Key Executive Appointments

ACE Group reported key executive appointments in its Multinational Claims operations to support the recent creation of ACE's Global Accounts Division, which serves large multinational customers around the globe with complex underwriting and servicing needs.

According to a release, details are as follows:

-Krista Glenn has been promoted to Senior Claims Officer, Multinational Claims, in the company's North American Claims operation. She will be leading the newly-created North American Multinational Claims Practice.

-Graham Chesman</person> was named Head of Multinational Claims for ACE Overseas General, the company's international general insurance business.

In their new roles, Chesman and Glenn will collaborate to enhance and standardize country-specific claims operations and reporting to better respond to client and broker needs around complex global claims. Both executives will work with the ACE Global Accounts Division to ensure that customers receive a seamless, full-service claims experience.

"I'm pleased to welcome these proven executives to these key roles as we broaden our investment in ACE's North American and European claims and multinational services capabilities," said Frank Lattal, Chief Claims Officer, ACE Group. "Krista and Graham's deep understanding of claims operations and service, and the technical knowledge needed to manage complex global claims in support of ACE's multinational business lines and Global Accounts business, is a testament to the strength and depth of the claims team we have built in North America and globally."

In a joint statement, Andrew McBride, Executive Vice President, Claims, ACE Overseas General, and Doug Poetzsch, Executive Vice President, ACE North American Claims said: "Establishing this new multinational practice focusing on claims, and appointing Krista and Graham to these important roles, emphasize our heightened focus on customer service, further enhancing ACE's ability to provide technical claims expertise to our varied clients and brokers in a streamlined fashion, and brings a new level of service that is unmatched in the multinational claims arena."

ACE Group is a multiline property and casualty insurer.

More information and complete details:

www.acegroup.com

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