40 Years of Manual Processing. One AI Platform. Claimence Launches the First Purpose-Built AI for Financial Lines Insurance Claims — No Known Direct Competitors.

Business Wire

D&O Coverage Analysis Now Automated. While the Insurance Industry Invested Billions in AI for Underwriting and Fraud, Financial Lines Claims — The Most Legally Complex Segment — Was Left Entirely Behind. Claimence Changes That — With AI That Empowers Claims Professionals, Not Replaces Them.

NEW YORK--(BUSINESS WIRE)--
A single Directors and Officers (D&O) insurance claim can cost thousands in outside counsel fees — for coverage analysis that Claimence’s AI now completes for claim handler confirmation in under 30 minutes. Claimence, LLC today announced the commercial launch of the first purpose-built AI platform for Financial Lines insurance claims processing — expediting and automating D&O liability claims analysis, the largest, most complex, and highest-cost segment of the Financial Lines market.

A $5.6 billion cost center — projected to reach $11.8 billion by 2031. Forty years of surging D&O claims volume, rising outside counsel costs, and mounting operational pressure on carriers, TPAs, MGAs, MGUs, brokers and law firms. While the insurance industry invested billions in AI for underwriting, fraud detection, and personal lines claims, Financial Lines claims handling was left entirely behind. And — to Claimence’s knowledge — not one purpose-built AI platform has been built to address it. Carriers and law firms processing D&O claims today use the same manual workflow they used in 1985. So do brokers trying to advocate for their clients.

The timing is not accidental. D&O securities class actions and derivative actions are surging in volume and severity. EPL claims have risen over 31% since 2020. Industry surveys indicate 77% of carriers report difficulty recruiting and retaining qualified claims handlers. And Generative AI has finally reached the accuracy threshold required for complex legal analysis. The conditions that make Claimence both necessary and possible have converged simultaneously.

"Every senior Financial Lines claims professional we speak with recognizes the problem immediately — manual processes, months of delay, outside counsel fees for work that could take minutes. The market has needed this for forty years. We built it. We are here."

— Anthony Faulise, Acting Chief Product Officer, Claimence, LLC.

What using Claimence looks like: Upload a complaint and a policy. Get a documented coverage analysis and a preliminary determination letter in under 30 minutes. No templates. No routine outside counsel. No waiting.

The platform generates the initial coverage analysis autonomously — freeing claims handlers from manual cross-referencing so they can focus their expertise on the complex judgment calls that follow, including coverage disputes, litigation strategy, and settlement evaluation. Every analysis is presented with full reasoning and source references, giving claims handlers the transparency to validate, adjust, and apply their own judgment before any determination is finalized.

AI That Assists — Not Replaces — Claims Professionals. A growing concern across the insurance industry is that AI will remove the human element from claims handling — replacing experienced professionals with automated decisions. Claimence was built on the opposite principle. The platform accelerates the analytical work that consumes the most time — policy-to-complaint cross-referencing, coverage mapping, and preliminary determination drafting — but final authority over every coverage decision remains with the claims professional. AI handles the heavy lifting. Humans make the calls. For claims professionals, that means less time buried in manual cross-referencing and more time doing the work they were hired to do.

This is not a distinction without a difference. Carriers face rising exposure to bad faith litigation and regulatory scrutiny over claims handling practices. An AI-only approach creates risk — both legal and reputational. Claimence mitigates that risk by keeping human judgment at the center of every determination while delivering faster, better-documented analysis and a stronger defensible record. The platform also reduces unnecessary legal expenses by enabling claims teams to handle first-pass coverage analysis internally — reserving outside counsel for complex litigation, contested coverage positions, and high-severity disputes where it is genuinely needed.

“The goal was never to take humans out of the process. It was to give them better tools. Claims professionals bring judgment, experience, and accountability that no AI can replicate. What Claimence does is eliminate the manual drudgery that buries those professionals — so they can do the work that actually requires their expertise, faster and with a stronger record behind every decision.”

— Anthony Faulise, Acting Chief Product Officer, Claimence, LLC.

89%+ accuracy (estimated) on first-pass autonomous analysis — claims handlers can then direct platform focus to refine the result
30-40% reduction in claims analysis costs (estimated)
5-10x faster claim cycle time — from months to hours (estimated)
Automated coverage determination letters — generated in minutes, with state-specific disclaimers
No integration required — pure SaaS, fully deployed by the Claimence team
Customizable — platform can be tailored to a client's specific Financial Lines book and coverage positions
Human-in-the-loop by design — AI accelerates analysis, but final coverage authority stays with claims professionals, strengthening defensibility and reducing bad faith exposure

Most AI platforms solve the technology problem. Claimence solves both the technology problem and the domain knowledge problem. Years of hands-on claims handling expertise are embedded directly into the platform’s architecture — a combination that would require substantial investment in specialized talent, domain training, and validation time to replicate independently.

“Claimence is a revolutionary new product which I believe will meaningfully enhance the claims handling capacity of any insurance underwriting company and/or brokerage company.”

— Christopher Cavallaro, Managing Director, ARC Excess & Surplus, LLC.

Version 1 launches with Directors and Officers. Version 2 is expected to bring the full Financial Lines market.

Claimence is now accepting demo requests and partnership inquiries from carriers, TPAs, MGAs, MGUs, brokers, law firms, and reinsurers.

Request a Demo. Explore a Partnership. Contact Claimence.

About Claimence, LLC.

Claimence, LLC is an AI-powered SaaS company automating Financial Lines insurance claims processing. Built on the principle that AI should empower claims professionals — not replace them — the platform accelerates coverage analysis while keeping final decision authority with experienced claims teams. The platform currently automates Directors and Officers (D&O) liability claims. E&O, EPL, Fiduciary, and cyber coverage is expected in subsequent releases. Claimence serves carriers, TPAs, MGAs, MGUs, law firms, brokers, and reinsurers across the United States. Headquartered in New York, NY.

This press release contains forward-looking statements and performance estimates. Actual results may differ materially. Performance metrics are based on internal alpha-stage testing and are not guarantees of future performance. Accuracy figures reflect specific testing conditions and may vary based on claim complexity, policy type, and claims handler engagement. Competitive positioning statements reflect Claimence’s knowledge as of the date of this release. This release does not constitute an offer to sell or solicitation to buy any securities.