NAHU: Invest in Client Relationships

 

A random collection of tweets from day two of the National Association of Health Underwriters' convention in Albuquerque, N.M.:

The C suite is looking to Gen Y for leadership. What are the implications for technology and social media use? @dcontorno #nahucon2016

— InsuranceNewsNet (@InsNewsNet) June 27, 2016

So important to make sure that client relationships are true partnerships, not a commodity. Fire clients that aren’t worth it. #nahucon2016

— Meg Murph (@megalegamurph) June 27, 2016

Chad. Schneider, Marcy Buckner and Mark Gaunya sharing their knowledge on the fee-for-service model. #nahucon2016 pic.twitter.com/eeGfsa8bnp

— InsuranceNewsNet (@InsNewsNet) June 27, 2016

Clients don’t care about insurance, they care about being an employer of choice. Brokers that get that have more opportunities. #nahucon2016

— Meg Murph (@megalegamurph) June 27, 2016

The highest performing brokers spend the largest percentage of their time on high value knowledge work @TheChadC64 #nahucon2016

— InsuranceNewsNet (@InsNewsNet) June 27, 2016

Biggest key to success: Excellent Account managers. Trust them and give them autonomy to run with issues. #nahucon2016

— Meg Murph (@megalegamurph) June 27, 2016

Health insurance is expensive because health care is expensive . #nahucon2016

— InsuranceNewsNet (@InsNewsNet) June 27, 2016

Susan Rupe is managing editor for InsuranceNewsNet. She formerly served as communications director for an insurance agents' association and was an award-winning newspaper reporter and editor. Contact her at Susan.Rupe@innfeedback.com.

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