Pacific Life Adds New Divisional Sales Organizations to Further Support Insurance Professionals via Regional Life Offices

New Approach Frees Up Regional Life Offices for More Face Time with Insurance Professionals

NEWPORT BEACH, Calif.--(BUSINESS WIRE)-- Pacific Life kicks off the new year with a resolution to provide even greater support to insurance professionals through its Regional Life Offices. The company’s Life Insurance Division has created six new Divisional Sales Organizations to provide specialized assistance to its 27 Regional Life Offices in serving insurance professionals nationwide. Already known for providing a high level of service, Pacific Life’s new approach is even more tactical.

“We decided to free up our Regional Life Offices so they can focus on more consultative face time with insurance professionals,” said Dick Miller, vice president of the Life Insurance Division’s Independent Producer Channel. “Our new approach will enable insurance professionals to get more upfront expertise from our Regional Life Offices, while the Divisional Sales Organizations help handle back-office work. More assistance to our Regional Life Offices means a more consistent exceptional service experience.”

As central back-office operation hubs, the six new Divisional Sales Organizations will focus on internal wholesaling, licensing, new business, and in-force processing. In addition to sales, the Regional Life Offices will concentrate on consultative support in the form of case design, advanced case design, and illustrations. The new approach was first piloted in 2010, and its success prompted the adoption of the model nationwide for 2011.

“The features and complexities of today’s life insurance products continue to grow,” Miller said. “Growing the services we provide only makes sense. Our Regional Life Offices are great consultative resources. They are staffed with experts that can provide the kind of one-to-one face time needed for today’s market.”

The changes are effective as of January 1, 2011. For more information, please contact a Pacific Life Representative.

About Pacific Life

Offering insurance since 1868, Pacific Life provides a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Pacific Life counts more than half of the 100 largest U.S. companies as its clients.¹ For additional company information, including current financial strength ratings, visit Pacific Life online at www.PacificLife.com.

1. Client count as of April 2010 is compiled by Pacific Life using the 2010 FORTUNE 500® list.

Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Insurance products are issued by Pacific Life Insurance Company in all states except New York, and in New York by Pacific Life & Annuity Company. Product availability and features may vary by state. Each company is solely responsible for the financial obligations accruing under the products it issues. Product and rider guarantees are backed by the financial strength and claims paying ability of the issuing company. The home office for Pacific Life is located in Newport Beach, California.

Pacific LifeStacy Santmyer Klein, 949-420-7314
Stacy.Klein@PacificLife.com

Source: Pacific Life