SunTrust Ranked First for Online Banking Experience from Javelin Strategy & Research
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SunTrust also placed in the top five in the Mobile Banking, Digital Adoption and Digital Strategy categories.
"Every day, we strive to provide a digital banking experience that delights our clients and helps them easily stay on track with their finances," said
Javelin's 2014 Digital Banking Experience Leaders research is based on a survey of more than 8,300 retail bank customers interviewed in the first half of 2014. These consumers rated their primary bank in a series of categories relating to their experience with their primary bank's digital offerings. Javelin then used these customer scores to determine the "customer choice" awardees for the 2014 Digital Banking Experience Leaders. For more information on the Javelin 2014 Digital Banking Experience Leaders awards, visit https://www.javelinstrategy.com/news/Awards.
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