How new AI benchmarking tool helps insurers track ROI
Digital customer service platform Glia has launched a new benchmarking tool to help insurers “cut through the fog” in analyzing AI strategy.
Digital customer service platform Glia has launched a new benchmarking tool to help insurers “cut through the fog” in analyzing AI strategy.
A major international cybercrime organization known as Scattered Spider is setting its sights squarely on the insurance industry.
An industry expert says while some insurers have implemented individual use-cases for AI, many still struggle to see a bigger-picture view.
The insurance industry is on the verge of a monumental shift, driven by the integration of blockchain technology and smart contracts.
As artificial intelligence remains a hot-button topic in insurance, one expert shares insights on best practices for adopting and scaling AI.
—Aflac said Friday that it experienced a cybersecurity incident last week that may have impacted files containing social security numbers, health information and other personal information. The insurance company first detected suspicious activity on its network last Thursday and "promptly initiated our cyber incident response protocols and stopped…
An insurtech holding company is seeking a fronting carrier and regulatory approval for a bitcoin-based indexed annuity.
The CFP Board has convened an AI Working Group to explore how artificial intelligence is transforming the financial planning ecosystem and to define the evolving role of human expertise in the future.
The suit seeks monetary damages, lifetime identity protection for victims and a court order requiring Erie to strengthen its data security practices.
Insurers now have a free resource to help develop their AI governance frameworks thanks to a new online assessment tool offered by SAS.
UCM Medical Group said in a news release that one of its vendors— debt collection agency Nationwide Recovery Service— notified the group that in July an unauthorized person accessed the company’ s systems. The exposed information may have included first and last names, addresses, dates of birth, Social Security numbers, financial account information and/or…
In that time, the company has experienced the murder of a top executive, been embroiled in federal investigations for allegedly defrauding the U.S. government and suffered the fallout from a cyberattack that cost it billions. On November 11, 2024, UnitedHealth reached its all-time high on the stock market: $625 per share, giving it a market capitalization of…
After several quarters of stagnant growth and investor fatigue, the insurtech sector roared into 2025 with renewed purpose.
Insurance agents seeking to improve their SEO rankings can capitalize on customized versions of AI platforms.
Industry-specific large language models are expected to drive innovation as AI adoption continues,, according to one expert.
Hail property damage has gotten more severe over the last 7 or 8 years, prompting a proactive approach and the use of innovative technology.
Failure to modernize back-office operations and embrace new technology that enables efficiency could be holding some insurance companies back.
The first e-signature and workflow support platform specifically designed for life insurance should bring speed and simplicity to the industry, MIB Group said.
Efforts to regulate the use of big data and artificial intelligence by insurance companies are misguided and threaten to harm policyholders, a trade group claims.