"It's not right," said Fromille, who served from 2003 to 2007. "The waits, the delays, veterans shouldn't have to put up with delays to get their critical medication."
Despite these challenges Fromille and others have hope. A new program,
The Veterans Access, Choice, and Accountability Act of 2014 was intended to give veterans more leeway in choosing their doctors, said Army veteran
Phone calls made and not returned; lengthy delays in reaching doctors, the veterans agreed.
In the near term, according to the
Fromille was wounded twice in
When he first got out of the service in 2007 he got his disability rating in three weeks. Normally, it can take up to a year, he said. "Things moved well because
Once he had to use the
Fromille goes to the
"And they literally did that to me eight, nine months in a row," he said. "It's frustrating. What can you do? I'm trying to get in for these specialty treatments, to the traumatic injury team or a heart specialist. They kept pushing me off."
Hoffman, 81, has dementia. He was in the Army from 1951 to 1953. His wife, Marian, is now doing the best she can as caregiver, but recently she has been frustrated trying to get Joseph the medication he needs to survive.
Hoffman has moments where his thinking becomes crystal clear, and at times his frustrations come out, mostly when talking about health care. "I'm just so angry, I could scream sometimes," he said, getting upset.
Joseph doesn't get much exercise, his wife said. "He is supposed to get up and use his walker," she said, "but he doesn't. I'm not going to push him but I wish he would." Her frustration with the
In desperation, the Hoffmans called on Korzenaski for help.
Anyone who called the VA Choice phone number got a recorded message saying they are no longer doing authorizations, and they referred people to their local
"I think one of the problems the Hoffmans had was this new Missions Act" starts
Knowing that the Hoffmans were confused and needed medication, Korzenaski called
VA Choice specifically refers to a vet needing specialty services available at
Korzenaski was told that before any medical services could be provided a contract between the
"The Hoffmans were eligible for community care based on discussions with their
"Trouble was, the middle man, health net, was no longer in business with the
"We have been given three months supplies of meds," said Marian. "So we're OK for now. But I am a bit nervous since they'll run out. I hope we can work things out."
Korzenaski isn't sure how
Vets: Cut out middle man
"I have a friend," Beda said, "who had a heart issue and he was not allowed to go outside and see a heart specialist for a second opinion. He had to first go to
It was scary, Beda continued, "because my friend was having mini-strokes as this was happening. He was told to go through
Heckrote, who served in the Army from 2003-2015, works for student services at
Before talking with The Daily Item he emphasized that he is speaking for himself and his views do not represent the university.
His health insurance is now through his wife's plan, he said. "I haven't been to the
In his dealing with student veterans, he said, "I've experienced the students going through a plethora of experiences and I recall two students that I helped submit
Meanwhile, Fromille's hope is that with this new program things will work out. "If we could take what we have with the VA Choice program, let the veterans choose and yet streamline the process I think that would be the best process for veterans all the way around."
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