shareholder report q3 2024
Third Quarter Report to Shareholders
Three and nine months ended
Key highlights for the third quarter of 2024 ("3Q24") include:
- Core earnings2 of
$1.8 billion , up 4% on a constant exchange rate basis3 from the third quarter of 2023 ("3Q23") - Net income attributed to shareholders of
$1.8 billion , up$0.8 billion from 3Q23 - Core EPS4 of
$1.00 , up 7%3 from 3Q23. EPS of$1.00 , up 91%3 from 3Q23 - Excluding the impact of Global Minimum Taxes ("GMT")5, core EPS4 was $1.03, up 11%3 from 3Q23
- Core ROE4 of 16.6% and ROE of 16.6%
- LICAT ratio6 of 137%
- APE sales up 40%7, new business CSM up 47%3 and new business value ("NBV") up 39%7 from 3Q238
- Global Wealth and Asset Management net inflows7 of
$5.2 billion , up from net outflows of$0.8 billion in 3Q23
"We continued to drive momentum and delivered strong results in the third quarter, evident in record total company core earnings, substantial top-line growth across our operating segments and steady growth in our book value per share. In Global WAM, we generated a 37% increase in core earnings year-over-year, and our core EBITDA margin4 further improved to 27.8% driven by strong AUMA growth and higher operating leverage. In
Roy Gori , Manulife President & Chief Executive Officer
"We have made progress on our financial targets unveiled at our Investor Day this year. Core ROE of 16.6% reflects strong business performance and disciplined capital allocation. We remain diligent in our expense management with 45.0% expense efficiency ratio4 on a year-to-date basis, in-line with our medium-term target of less than 45%. Our balance sheet is strong, and we returned more than
Colin Simpson , Manulife Chief Financial Officer
- Record levels of total company annualized premium equivalent ("APE") sales, new business contractual service margin ("new business CSM") and new business
value ("NBV").
- Core earnings is a non-GAAP financial measure. For more information on non-GAAP and other financial measures, see "Non-GAAP and other financial measures" in our 3Q24 Management's Discussion and Analysis ("3Q24 MD&A").
- Percentage growth / declines in core earnings, diluted core earnings per common share ("core EPS"), diluted earnings (loss) per share ("EPS"), core EPS excluding the impact of GMT, and new business contractual service margin net of NCI ("new business CSM") are stated on a constant exchange rate basis and
are non-GAAP ratios.
- Core EPS, core EPS excluding the impact of GMT, core ROE, core EBITDA margin, highest potential businesses core earnings contribution, and expense efficiency ratio are non-GAAP ratios.
- On
June 20, 2024 ,Canada enacted the Global Minimum Tax Act. The impact was reflected in Corporate & Other in situations where GMT was not substantively enacted in local jurisdictions where we operated as ofSeptember 30, 2024 .
- Life Insurance Capital Adequacy Test ("LICAT") ratio of The
Manufacturers Life Insurance Company ("MLI") as atSeptember 30, 2024 . LICAT ratio is disclosed
under the Office of the Superintendent
- For more information on APE sales, NBV, and Global Wealth and Asset Management ("Global WAM") net flows, see "Non-GAAP and other financial measures" in
our 3Q24 MD&A. Percentage growth/decline in APE sales and NBV are stated on a constant exchange rate basis.
- Refer to "Results at a Glance" for 3Q24 and 3Q23 results.
9 As ofOctober 31, 2024 .
|
1 |
Results at a Glance
Quarterly Results |
YTD Results |
|||||||||
($ millions, unless otherwise stated) |
3Q24 |
3Q23 |
Change1,2 |
2024 |
2023 |
Change |
||||
Net income attributed to shareholders |
$ |
1,839 |
$ |
1,013 |
82% |
$ |
3,747 |
$ |
3,444 |
8% |
Core earnings |
$ |
1,828 |
$ |
1,743 |
4% |
$ |
5,319 |
$ |
4,911 |
8% |
EPS ($) |
$ |
1.00 |
$ |
0.52 |
91% |
$ |
1.97 |
$ |
1.76 |
11% |
Core EPS ($) |
$ |
1.00 |
$ |
0.92 |
7% |
$ |
2.84 |
$ |
2.55 |
12% |
ROE |
16.6% |
9.5% |
7.1 pps |
11.3% |
10.8% |
0.5 pps |
||||
Core ROE |
16.6% |
16.8% |
-0.2 pps |
16.3% |
15.7% |
0.6 pps |
||||
Book value per common share ($) |
$ |
24.40 |
$ |
22.42 |
9% |
$ |
24.40 |
$ |
22.42 |
9% |
$ |
34.97 |
$ |
30.67 |
14% |
$ |
34.97 |
$ |
30.67 |
14% |
|
23.5% |
25.2% |
-1.7 pps |
23.5% |
25.2% |
-1.7 pps |
|||||
APE sales |
$ |
2,347 |
$ |
1,657 |
40% |
$ |
6,137 |
$ |
4,890 |
26% |
New business CSM |
$ |
759 |
$ |
507 |
47% |
$ |
2,045 |
$ |
1,541 |
33% |
NBV |
$ |
843 |
$ |
600 |
39% |
$ |
2,235 |
$ |
1,694 |
32% |
Global WAM net flows ($ billions) |
$ |
5.2 |
$ |
(0.8) |
-% |
$ |
12.0 |
$ |
5.8 |
110% |
Results by Segment
Quarterly Results |
YTD Results |
|||||||||
($ millions, unless otherwise stated) |
3Q24 |
3Q23 |
2024 |
2023 |
Change |
|||||
|
||||||||||
Net income attributed to shareholders |
$ |
606 |
$ |
63 |
877% |
$ |
1,300 |
$ |
543 |
136% |
Core earnings |
453 |
390 |
17% |
1,413 |
1,104 |
31% |
||||
APE sales |
1,372 |
835 |
64% |
3,242 |
2,582 |
28% |
||||
New business CSM |
435 |
300 |
45% |
1,148 |
845 |
38% |
||||
NBV |
481 |
310 |
55% |
1,194 |
900 |
35% |
||||
|
||||||||||
Net income attributed to shareholders |
$ |
430 |
$ |
290 |
48% |
$ |
782 |
$ |
826 |
(5)% |
Core earnings |
412 |
408 |
1% |
1,178 |
1,135 |
4% |
||||
APE sales |
343 |
431 |
(20)% |
1,313 |
1,046 |
26% |
||||
New business CSM |
95 |
51 |
86% |
241 |
154 |
56% |
||||
NBV |
143 |
153 |
(7)% |
459 |
351 |
31% |
||||
|
||||||||||
Net income attributed to shareholders |
$ |
5 |
$ |
53 |
(91)% |
$ |
23 |
$ |
327 |
(93)% |
Core earnings |
302 |
329 |
(8)% |
940 |
955 |
(2)% |
||||
APE sales |
97 |
79 |
23% |
303 |
275 |
10% |
||||
New business CSM |
52 |
40 |
30% |
178 |
187 |
(5)% |
||||
NBV |
34 |
25 |
36% |
112 |
99 |
13% |
||||
Global WAM |
||||||||||
Net income attributed to shareholders |
$ |
498 |
$ |
318 |
55% |
$ |
1,213 |
$ |
932 |
29% |
Core earnings |
499 |
361 |
37% |
1,255 |
968 |
29% |
||||
41.3 |
34.3 |
19% |
128.2 |
108.2 |
18% |
|||||
963 |
813 |
16% |
924 |
812 |
13% |
|||||
Core EBITDA margin (%) |
27.8% |
26.9% |
90 bps |
26.6% |
24.7% |
190 bps |
- Percentage growth / declines in net income attributed to shareholders is stated on a constant exchange rate basis and is a non-GAAP ratio.
- For more information on gross flows and average asset under management and administration ("average AUMA"), see "Non-GAAP and other financial measures"
in our 3Q24 MD&A. Percentage growth/decline in net flows, gross flows and average AUMA are stated on a constant exchange rate basis.
- Adjusted book value per common share ("adjusted BV per common share") and financial leverage ratio are non-GAAP ratios.
|
2 |
Strategic Highlights
We are driving profitable top-line growth through product and distribution innovations
In
In addition, we further enhanced our high-net-worth offerings with the launch of two innovative new products: Manulife Global Indexed
In the
In Global WAM, we announced the closing of a
We are elevating the customer experience with continued digital and AI enhancements
In
Furthermore, we launched new mobile apps in
In the
In Global WAM, we launched an AI-powered planning tool in our wealth platform in
We are helping our customers live longer, healthier, and better lives
In
In the
- Manulife Pro is available in
Singapore ,Vietnam ,Indonesia ,Japan andHong Kong .
2 Net promoter score ("NPS").
- Compared with registration in
May 2024 , prior to the soft launch of the app inJune 2024 .
Jianhui Zhao ,Liying Xu , et al - Global trends in incidence, death, burden and risk factors of early-onset cancer from 1990 to 2019: BMJ Oncology 2023.
|
3 |
Strong earnings driven by continued business growth and improved market experience1
Core earnings of
The increase reflected strong business growth led by Global WAM and
Asia core earnings were up 17%, reflecting continued business growth momentum and benefits from updates to actuarial methods and assumptions in 2023 and 2024.- Global WAM core earnings hit a record level in 3Q24 and grew 37%, driven by higher net fee income from favourable market impacts and positive net flows, favourable tax true-ups and benefits, and continued expense discipline.
Canada core earnings increased 1% as strong business growth inGroup Insurance more than offset the impact of less favourable claims experience in 3Q24.U.S. core earnings were down 8%, primarily due to lower investment spreads, impact from the previously completed reinsurance transaction and the annual review of actuarial methods and assumptions, partially offset by a lower charge in the ECL provision and more favourable claims experience in life.- Corporate and Other core earnings decreased
$123 million , mainly due to the impact of GMT and higher interest on capital allocated to operating segments.
Net Income attributed to shareholders of
The
Record levels across all three insurance new business metrics for total company and
Significant momentum continued into 3Q24 as the insurance business generated year-over-year growth of 40%, 47% and 39% in APE sales, new business CSM and NBV, respectively.
Asia led with broad-based growth, generating 64%, 45% and 55% year-over-year growth in APE sales,
new business CSM and NBV, respectively, reflecting higher sales volumes inHong Kong , mainlandChina ,Singapore andJapan . NBV margin2 remained resilient at 38.8%.Canada delivered solid new business results; higher sales in participating life insurance andGroup Insurance were more than offset by the non-recurrence of a large affinity market sale in 3Q23. APE sales and NBV were down 20% and 7%, respectively, while new business CSM increased 86% due to strong individual insurance and segregated fund sales.U.S. delivered double-digit growth in APE sales, new business CSM and NBV of 23%, 30% and 36%, respectively, reflecting a rebound in demand from affluent customers for accumulation insurance products.
Global WAM net inflows of $5.2 billion in 3Q24, increased
- Retirement net inflows of
$0.6 billion in 3Q24 increased from net outflows of $3.4 billion in 3Q23, primarily driven by the non-recurrence of a large-case retirement plan redemption in theU.S. in 3Q23. - Retail net inflows of
$3.9 billion in 3Q24 increased from net outflows of$0.2 billion in 3Q23, due to increased demand for investment products amid an equity market recovery and improved investor sentiment, as well as the onboarding of several new advisors inCanada wealth. - Institutional Asset Management net inflows of
$0.7 billion in 3Q24 decreased compared with net inflows of$2.8 billion in 3Q23, reflecting higher redemptions in fixed income mandates.
- See section A1 "Profitability" in our 3Q24 MD&A for more information on notable items attributable to core earnings and net income attributed to shareholders.
- For more information on new business value margin ("NBV margin"), see "Non-GAAP and other financial measures" below.
|
4 |
Growth in new business continues to drive higher organic CSM and CSM balance
CSM1 was
CSM increased
Annual Review of Actuarial Methods and Assumptions
We completed our annual review of actuarial methods and assumptions, which resulted in a net favourable impact of a $174 million3 decrease in pre-tax fulfillment cash flows. Under IFRS 17, the impact of the annual review of actuarial methods and assumptions is reported in several places. The
- Net of non-controlling interests ("NCI").
- Post-taxcontractual service margin net of NCI ("post-tax CSM net of NCI") is a non-GAAP financial measure. For more information on non-GAAP and other
financial measures, see "Non-GAAP and other financial measures" in our 3Q24 MD&A.
- This amount excludes the portion related to NCI.
|
5 |
MANAGEMENT'S DISCUSSION AND ANALYSIS
This Management's Discussion and Analysis ("MD&A") is current as of
For further information relating to our risk management practices and risk factors affecting the Company, see "Risk Management and Risk Factors" and "Critical Actuarial and Accounting Policies" in the MD&A in our 2023 Annual Report ("2023 MD&A") and the "Risk Management" note to the Consolidated Financial Statements in our most recent annual and interim reports.
In this MD&A, the terms "Company", "Manulife", "we" and "our" mean
CONTENTS
A. TOTAL COMPANY PERFORMANCE |
C. |
RISK MANAGEMENT AND RISK FACTORS |
|
1. |
Profitability |
UPDATE |
|
2. |
Business performance |
1. |
Variable annuity and segregated fund guarantees |
3. |
Financial strength |
2. |
Caution related to sensitivities |
4. |
Assets under management and administration |
3. |
Publicly traded equity performance risk sensitivities |
5. |
Impact of foreign currency exchange rates |
and exposure measures |
|
6. |
Business highlights |
4. |
Interest rate and spread risk sensitivities and |
7. |
Strategic priorities |
exposure measures |
|
B. PERFORMANCE BY SEGMENT |
5. |
Alternative long-duration asset performance risk |
|
sensitivities and exposure measures |
|||
1. |
|
6. |
Strategic and product risk factors update |
2. |
|
D. CRITICAL ACTUARIAL AND ACCOUNTING |
|
3. |
|
||
4. |
Global Wealth and Asset Management |
POLICIES |
|
5. |
Corporate and Other |
1. |
Critical actuarial and accounting policies |
2. |
Actuarial methods and assumptions |
||
3. |
Sensitivity to changes in assumptions |
||
4. |
Accounting and reporting changes |
E. OTHER
- Outstanding common shares - selected information
- Legal and regulatory proceedings
- Non-GAAPand other financial measures
- Caution regarding forward-looking statements
- Quarterly financial information
- Revenue
- Other
|
6 |
A |
TOTAL COMPANY PERFORMANCE |
||||||||||
A1 |
Profitability |
||||||||||
Quarterly Results |
YTD Results |
||||||||||
($ millions, unless otherwise stated) |
3Q24 |
2Q24 |
3Q23 |
2024 |
2023 |
||||||
Net income (loss) attributed to shareholders |
$ |
1,839 |
$ |
1,042 |
$ |
1,013 |
$ |
3,747 |
$ |
3,444 |
|
Core earnings(1) |
$ |
1,828 |
$ |
1,737 |
$ |
1,743 |
$ |
5,319 |
$ |
4,911 |
|
Diluted earnings (loss) per common share ($) |
$ |
1.00 |
$ |
0.52 |
$ |
0.52 |
$ |
1.97 |
$ |
1.76 |
|
Diluted core earnings per common share ("Core EPS") ($)(2) |
$ |
1.00 |
$ |
0.91 |
$ |
0.92 |
$ |
2.84 |
$ |
2.55 |
|
ROE |
16.6% |
9.0% |
9.5% |
11.3% |
10.8% |
||||||
Core retuon shareholders' equity ("Core ROE")(2) |
16.6% |
15.7% |
16.8% |
16.3% |
15.7% |
||||||
Expense efficiency ratio(2) |
44.4% |
45.4% |
44.3% |
45.0% |
45.5% |
||||||
General expenses |
$ |
1,204 |
$ |
1,225 |
$ |
1,042 |
$ |
3,531 |
$ |
3,150 |
|
Core expenses(1) |
$ |
1,716 |
$ |
1,713 |
$ |
1,622 |
$ |
5,102 |
$ |
4,825 |
- This item is a non-GAAP financial measure. See "Non-GAAP and other financial measures" below for more information.
- This item is a non-GAAP ratio. See "Non-GAAP and other financial measures" below for more information.
Quarterly profitability
Manulife's net income attributed to shareholders was
Net income attributed to shareholders in 3Q24 increased
Core earnings increased
The components of the items excluded from core earnings are outlined in the table below and the annual review of actuarial methods and assumptions that flow directly through income is discussed in section D2 "Actuarial methods and assumptions" below.
- Percentage growth / declines in core earnings, pre-tax core earnings, core expenses, general expenses, contractual service margin ("CSM") net of non- controlling interests ("NCI"), new business contractual service margin ("new business CSM"), assets under management and administration ("AUMA"), assets under management ("AUM"), core earnings before interest, taxes, depreciation and amortization ("core EBITDA"), and
Manulife Bank average net lending assets are stated on a constant exchange rate basis, a non-GAAP ratio. See "Non-GAAP and other financial measures" below for more information.
- For more information on this metric, see "Non-GAAP and other financial measures" below.
- The GA Reinsurance Transaction closed
February 22, 2024 with an effective date ofJanuary 1, 2024 . The RGA Reinsurance Transaction closedApril 2, 2024 .
|
7 |
Year-to-date profitability
Net income attributed to shareholders for the nine months ended
Year-to-date net income attributed to shareholders in 2024 increased
Year-to-date core earnings in 2024 increased
Core earnings by segment is presented in the table below.
Core earnings by segment |
Quarterly Results |
YTD Results |
||||||||
($ millions, unaudited) |
3Q24 |
2Q24 |
3Q23 |
2024 |
2023 |
|||||
|
$ |
619 |
$ |
647 |
$ |
522 |
$ |
1,923 |
$ |
1,484 |
|
412 |
402 |
408 |
1,178 |
1,135 |
|||||
|
411 |
415 |
442 |
1,278 |
1,285 |
|||||
Global Wealth and Asset Management |
499 |
399 |
361 |
1,255 |
968 |
|||||
Corporate and Other |
(113) |
(126) |
10 |
(315) |
39 |
|||||
Total core earnings |
$ |
1,828 |
$ |
1,737 |
$ |
1,743 |
$ |
5,319 |
$ |
4,911 |
|
8 |
The table below presents net income attributed to shareholders consisting of core earnings and items excluded from core earnings.
Quarterly Results |
YTD Results |
|||||||||
($ millions, unaudited) |
3Q24 |
2Q24 |
3Q23 |
2024 |
2023 |
|||||
Core earnings |
$ |
1,828 |
$ |
1,737 |
$ |
1,743 |
$ |
5,319 |
$ |
4,911 |
Items excluded from core earnings: |
||||||||||
Market experience gains (losses)(1) |
186 |
(665) |
(1,022) |
(1,258) |
(1,657) |
|||||
Realized gains (losses) on debt instruments |
101 |
(350) |
(24) |
(919) |
(79) |
|||||
Derivatives and hedge accounting ineffectiveness |
(9) |
143 |
(266) |
92 |
(186) |
|||||
Actual less expected long-term returns on public equity |
198 |
11 |
(273) |
425 |
(79) |
|||||
Actual less expected long-term returns on ALDA |
(167) |
(450) |
(400) |
(872) |
(1,242) |
|||||
Other investment results |
63 |
(19) |
(59) |
16 |
(71) |
|||||
Changes in actuarial methods and assumptions that flow |
||||||||||
directly through income(2) |
(199) |
- |
(14) |
(199) |
(14) |
|||||
Restructuring charge(3) |
(20) |
- |
- |
(20) |
- |
|||||
Reinsurance transactions, tax-related items and other(4) |
44 |
(30) |
306 |
(95) |
204 |
|||||
Total items excluded from core earnings |
11 |
(695) |
(730) |
(1,572) |
(1,467) |
|||||
Net income (loss) attributed to shareholders |
$ |
1,839 |
$ |
1,042 |
$ |
1,013 |
$ |
3,747 |
$ |
3,444 |
- Market experience was a net gain of
$186 million in 3Q24, driven by higher-than-expected returns on public equity, net realized gains from the sale of debt instruments which are classified as FVOCI and favourable foreign exchange impacts. These were partially offset by lower-than-expected returns on ALDA mainly related to real estate, and a modest loss from derivatives and hedge accounting ineffectiveness. Market experience was a net charge of$1,022 million in 3Q23, primarily driven by lower-than-expected returns on ALDA mainly related to real estate, lower-than-expected returns on public equity, a charge from derivatives and hedge accounting ineffectiveness, net realized losses from the sale of debt instruments which are classified as FVOCI and a charge in other investment results. - Refer to section D2 "Actuarial methods and assumptions" below for detail.
- In 3Q24, we reported a restructuring charge of
$20 million post-tax ($25 million pre-tax) in Global WAM. - The 3Q24 net gain of
$44 million mainly included tax related benefits and true-ups of$69 million and a charge of$28 million related to Global Minimum Taxes ("GMT") (an additional$61 million charge was recorded in core earnings). The 3Q23 net gain of$306 million included a one-time tax-related benefit of$290 million , additional tax-related true-ups of$11 million and a gain of$5 million related to a reinsurance transaction inVietnam .
Net income attributed to shareholders by segment is presented in the following table.
Net income (loss) attributed to shareholders by segment |
Quarterly Results |
YTD Results |
||||||||
($ millions, unaudited) |
3Q24 |
2Q24 |
3Q23 |
2024 |
2023 |
|||||
|
$ |
827 |
$ |
582 |
$ |
84 |
$ |
1,772 |
$ |
733 |
|
430 |
79 |
290 |
782 |
826 |
|||||
|
5 |
135 |
72 |
32 |
441 |
|||||
Global Wealth and Asset Management |
498 |
350 |
318 |
1,213 |
932 |
|||||
Corporate and Other |
79 |
(104) |
249 |
(52) |
512 |
|||||
Total net income attributed to shareholders |
$ |
1,839 |
$ |
1,042 |
$ |
1,013 |
$ |
3,747 |
$ |
3,444 |
Expense efficiency ratio
The expense efficiency ratio is a financial measure which we use to measure progress on our strategic priority of expense efficiency and reflects expenses that flow directly through core earnings ("core expenses"). Core expenses include core general expenses, directly attributable maintenance expenses and directly attributable acquisition expenses for products measured using the premium allocation approach ("PAA") and for other products without a CSM. Core expenses exclude certain expenses directly attributable to acquiring new business that are capitalized into the CSM instead of flowing directly through core earnings.
Our focus on expense efficiency has enabled us to drive the benefits of scale across our businesses. We believe there are further opportunities to leverage our global scale and operating environment, streamline processes and further digitize our business. As a result, in the second quarter of 2024 ("2Q24") we updated our medium-term target for the expense efficiency ratio from less than 50% to less than 45%.
|
9 |
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