Q1 2024 Webcast transcript
REFINITIV STREETEVENTS
EDITED TRANSCRIPT
SLF.TO - Q1 2024 Sun Life Financial Inc Earnings Call
EVENT DATE/TIME:
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C O R P O R A T E P A R T I C I P A N T S
C O N F E R E N C E C A L L P A R T I C I P A N T S
P R E S E N T A T I O N
Operator
Good morning, and welcome to the
The host of the call is
Thank you, and good morning, everyone. Welcome to Sun Life's earnings call for the first quarter of 2024. Our earnings release and the slides for today's call are available on the Investor Relations section of our website at sunlife.com.
We will begin today's call with opening remarks from
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Turning to Slide 2. I draw your attention to the cautionary language regarding the use of forward-looking statements and non-IFRS financial measures, which form part of today's remarks. As is noted in the slides, forward-looking statements may be rendered inaccurate by subsequent events.
And with that, I'll now tuthings over to Kevin.
Thanks, David, and good morning to everybody on the call.
Turning to Slide 4, we continue to deliver on our Client Impact strategy during the first quarter as we build a leading asset management and insurance company. Underlying earnings results were mixed. Strong results in
In
Our
We are working with states to reprice our Medicaid business, with 25% repriced during the quarter at levels consistent with our profitability goals and most of the remaining 75% to be repriced by the end of this year. We expect Dental results will retuto levels of profitability, more consistent with our pricing targets and expect income levels for Dental to be approximately
SLC Management underlying earnings were impacted by seed mark-to-market losses. Overall, the alternatives business faces headwinds from higher interest rates, but we remain on track to achieve 2025 underlying earnings of
We experienced strong growth in insurance sales, CSM and assets under management during the quarter. Individual protection sales were up nearly 50% year-over-year, largely driven by growth in
We continue to see growth in our Asset Management businesses, with total company AUM reaching an all-time high of
We ended the quarter in a strong capital position with a LICAT ratio of 148% at SLF. We also announced a 4% increase to our common share dividend, and we'll continue to share buyback -- continue our share buyback program in the second quarter, demonstrating our commitment to deploying capital efficiently.
Overall, we continue to benefit from our diversified mix of businesses, taking advantage of macro trends like the emergence of the middle class and growing GDP in
Turning to Slide 5. This quarter, we delivered on key business initiatives to drive our Client Impact strategy forward. In
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We also launched the Diabetes Care Program as part of our online
In the
We're also leveraging our expertise on leaves, absence management and retuto work services to offer family leave insurance in
Our growth in
We're also realizing value from our strategic investments.
This quarter, we sold 6.3% of our ownership interest in our asset management JV, unlocking a
In the
In our
We're embracing our responsibility to create a more sustainable and brighter future. Sustainability is critical to our purpose, and we are focused on increasing financial security, fostering healthier lives and advancing sustainable investing.
SLC Management continues to invest in assets that generate a stable and attractive yield and generate a positive environmental impact. This quarter, BGO completed
BGO was also awarded the 2024 ENERGY STAR Partner of the Year-Sustained Excellence Award for the 14th consecutive year.
Also,
In closing, we're confident in the resilience of our strategy driven by our diversified business mix, our people and culture, and our sustained commitment to delivering on our purpose: to help Clients achieve lifetime financial security and live healthier lives.
Now I'd like to welcome our new CFO,
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And with that, I'll tuthe call over to Tim to detail our first quarter financials.
Thank you for that warm welcome, Kevin. Before I begin, I want to thank my Sun Life colleagues for all the support I've received over the last month since joining. I look forward to actively contributing to Sun Life's strategy, continued growth and value creation for our Clients, employees, communities and investors.
With that, let's begin on Slide 7, which provides an overview of our first quarter results. We delivered mixed results this quarter as underlying net income of
Underlying retuon equity was 16%. We remain confident in our ability to meet our medium-term ROE objective, supported by our attractive and diverse mix of businesses.
Turning to our business performance. Wealth and asset management comprised 42% of Q1 underlying earnings and was down 1% from the prior year, as higher asset management-related fee earnings was offset by higher compensation-related expenses and mark-to-market losses on seed investments in SLC.
Individual Protection earnings comprised 29% of underlying earnings and was down 4% versus last year, primarily driven by the sale of Sun Life
New business CSM of
Market-related impacts were driven primarily by unfavourable real estate experience, partially offset by favourable interest and equity market impacts. Real estate experience reflects modestly negative total returns driven by holdings in the industrial sector and to a lesser extent, office, in the current quarter versus our long-term expectations of approximately 2% per quarter.
While we continue to be cautious on real estate returns in the near term, we are long-term investors in real estate and on a 10-year basis, our actual returns have exceeded our long-term expectations. We continue to view real estate as a key component of our diversified investment portfolio.
Our balance sheet and capital positions remain strong, with SLF LICAT ratio of 148%, which was lower by 1 percentage point from the prior quarter, primarily driven by strong organic capital generation that was more than offset by deployments, including our common share dividend and continued share buybacks and market impacts.
Book value per share increased 2.5% quarter-over-quarter.
Now let's tuto our business group performance, starting on Slide 9 with MFS. MFS underlying net income of
Reported net income of
5
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AUM of
Turning to Slide 10. SLC Management generated underlying net income of
Capital raising of
Turning to Slide 11.
Turning to Slide 12.
In
Lower Dental results were driven by the continued impacts of the Medicaid redetermination process following the end of the Public Health Emergency in the
Slide 13 outlines
We continue to see strong sales momentum, particularly in
Overall, while our Q1 results were mixed, we're pleased by the strong momentum in our
We expect to generate earnings growth in line with our medium-term financial objectives underpinned by our strong fundamentals, capital position and continued focus on execution.
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Finally, turning to Slide 14. We're pleased to announce that we are hosting an Investor Day on
With that, I will now tuthe call over to David for Q&A.
Thank you, Tim. To help ensure that all of our participants have an opportunity to ask questions this morning, please limit yourself to 1 or 2 questions and then requeue with any additional questions.
I will now ask the operator to poll the participants.
Q U E S T I O N S A N D A N S W E R S
Operator
(Operator Instructions) Our first question is from
Wanted to talk about the policyholder experience -- came in unfavourable especially relative to expectations and impacted
I guess the real question is just, how temporary you expect these pressures to be both in
Meny, it's
And just in terms of...
Sorry, Meny. This is Jacques, do you want me to address the insurance experience in
Yes, please.
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Okay. So the insurance experience is unfavourable this quarter. You might recall, by the way, that it was quite strong in Q2, Q3 and Q4 last year, and this was driven by disability experience in
I want to point out that the disability experience is still quite positive. But what we're noticing this quarter is mortality losses in individual insurance, resulting from the larger number of claims and larger amounts of claims.
But as Tim pointed out in his remarks, this is offset by the release of reserves in the CSM, so we don't see mortality being outside of what I would call the normal volatility parameters on that trend.
The other item that's coming up this quarter is the higher level of claims in the non-disability part of
Got it.
Meny, it's
Those shortages appear to have largely resolved and stop-loss experience, while still quite favourable, has returned closer to pre-COVID levels. So the favourable experience we had been getting above expectations and stop-loss has certainly -- largely moderated. And then, of course, in addition, there was unfavourable experience in the Dental business this quarter.
On the other hand, there was quite favourable experience in the group business. So when you add the 3 together, we have a small negative experience item in the
Just a follow-up in the
Well, as we've been saying for quite a while, this is about a 4-quarter problem. And of course, the background on that is there were no disenrollments from the Medicaid program at all, medical or dental or otherwise, for more than 3 years as a result of the COVID Public Health Emergency. That ended in April of last year and the states were able to start disenrolling people as of that time.
Hence, we have seen declining enrollment in the third and fourth quarters last year and the first quarter of this year. That's a 14-month process by regulation that will be complete by the end of June. So there likely are some additional membership declines still in progress and still ahead of us.
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The primary result of that, that's affecting our results is not just the membership itself, but the fact that those who were no longer eligible for coverage were utilizing care at a meaningfully lower rate than those who remained in the programs. That means the average experience of the people who remain is higher than the experience of the program as a whole when the disenrollments began.
The key will be the states adjusting the rates, which is mostly an annual process as those rates renew. About 83% now actually of our contracts will renew this year with revised rates. Through the end of the first quarter, about 25% of the contracts have already had new rates established. So getting the right rates is key to this, as are other initiatives that we have in progress, including additional claim management initiatives as well as expense management.
So with continued membership losses, we would not necessarily expect things to improve materially in the second quarter. But in the second half of the year, the results should start to reflect both the higher rates and those initiatives. And certainly, and as Kevin mentioned in the introduction, we expect much better results when we get to 2025.
Operator
The next question is from
Just a question with respect to SLC. I think if
Yes, Tom. It's Steve. Yes, a few comments on the quarter relative to our run rate, which is really your question, given that the
And there were 2 things that impacted us. I'll say that we think our run rate hasn't changed, our core run rate. Two things pushed us lower this quarter than our normal that we view as our quarterly run rate. One was, as you mentioned, the mark-to-market on seed assets. So let me give some colour on that.
That mark-to-market related primarily to a portfolio of industrial properties at BGO that we seeded. The impact on quarterly -- this quarter's results from that was about
That is a very strong portfolio of industrial properties across the
This quarter, we gave up a portion of those gains, and you saw valuations across industrial properties, not just in this portfolio, but kind of across the industry, fall in the first quarter as valuations reflected higher cap rates. And I think an appraiser's view, more modest assumptions for lease rate increases going forward. But net-net, that portfolio has had a positive mark-to-market over the last 12 months. It's just that in the first quarter, we gave back some of the positive mark in the second half of last year.
The other thing that impacted us versus our run rate this year is that we have some seasonality in compensation in the first quarter. Like many firms, we pay bonuses in the first quarter. We accrued for those bonuses throughout the year. In Q1, we paid out bonuses that were slightly higher than our accrual for the year. So that impacted us. But the bigger impact was that those bonus payments trigger related payments, such as contributions to benefit plans and that impacts Q1 proportionately.
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So if you adjust our results for that mark-to-market versus what we'd normally expect for seed on kind of a run rate basis and you reflect the seasonality, it gets us back to a run rate of almost that
Okay. And as a follow-up, MFS, there seems to be some higher expenses in the quarter too. Is there any seasonality associated with them? Are they kind of related to any extra compensation at MFS that can be volatile and may have happened in the first quarter?
Tom, it's
Yes. Go ahead, Tim.
Thanks for that question. There were 2 pieces really on the compensation cost for this quarter. There is some seasonality in the first quarter. We have shares that vest that are issued to MFS employees. And when they become retirement eligible, they immediately vest, and that always happens in the first quarter of the year. So we do get a bit of noise coming through that. But that relates to the second piece, which was the more material part in the quarter, it was really the mark-to-market gain on the appreciation of these shares that flows through as compensation expense.
And you'll recall, there's 2 pieces to that. One that's in our underlying earnings, and you can think of that as a long-term incentive plan. And those shares are mark-to-market based on the fair value of MFS as an enterprise value. And we saw gains in the overall increase in the MFS shares. So that's flowed through as compensation costs.
And then on the reported net income side, we have a component that relates to vested shares. So these are shares that have already been awarded and fully vested. We have to set up a liability for that and that gets mark-to-market through income and that flows through on the reported income side. So it's really the 2 pieces. We had a share appreciation, which caused compensation costs, both in underlying net income and reported net income plus the seasonality.
And one of those components, maybe the second one you mentioned, is that part of that margin that you give? I think you give a
Yes. So the comments that I just made around the compensation, that's all IFRS accounting. And so the margin guidance that we give is on a
Okay. It would be helpful if we just have a -- something that wasn't
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