Prudential to acquire consumer financial wellness platform Assurance for $2.35B
The deal also includes additional earnout of up to
Prudential expects the acquisition to generate savings in costs of
Together, the companies will create a new end-to-end engagement model to better serve customers “who want to shop on their own terms, when, where and how they want.” Prudential also plans to offer its own financial wellness solutions on the Assurance platform along with those of third-party providers.
Assurance will become a wholly-owned subsidiary of Prudential under the
“Assurance was founded to protect and improve the personal and financial health of every individual,” Rowell said in a prepared statement. “Prudential’s shared vision, coupled with the strength of its offering and capabilities, make it the ideal partner with which to begin our next chapter. We are excited to create an ecosystem that reaches more people and new markets with a more expansive suite of products to drive our combined growth.”
Assurance matches buyers to personalized solutions for life, health and auto insurance, and Medicare. Customers are able to complete their purchase entirely online, or with a technology-assisted live agent. In a video about the company, Paulus described Assurance as a better way to help consumers get coverage, and a better way for agentsmatching customers with the person, or process, that best suits their specific needs and driving higher levels of engagement and conversion.
Prudential said Assurance’s on-demand and technology-driven platform allows for penetration of the mass market at a lower cost of customer acquisition while still affording high levels of service and products, democratizing access to financial wellness.
“Assurance accelerates the strategy and growth potential of Prudential’s financial wellness businesses, bringing us closer to more people across the entire socio-economic spectrum to better serve the full picture of their needs,” said Prudential Chairman and CEO
According to Paulus, the company has made recommendations to 19 million consumers over the past two-and-a-half years.
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