Patent Issued for Processing system having a machine learning engine for providing a selectable item availability output (USPTO 11635877): Allstate Insurance Company

2023 MAY 15 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- From Alexandria, Virginia, NewsRx journalists report that a patent by the inventors Gouda, Pavan Neelakanthana (Bangalore, IN), Krieter, Dean (Rolling Meadows, IL, US), Lopez, Salvador (Round Lake, IL, US), Narra, Vikram (Prospect Heights, IL, US), filed on August 31, 2018, was published online on April 25, 2023.

The patent’s assignee for patent number 11635877 is Allstate Insurance Company (Northbrook, Illinois, United States).

News editors obtained the following quote from the background information supplied by the inventors: “Aspects of the disclosure relate to enhanced processing systems, for providing a selectable item availability output, with improved content and configuration modification capabilities and selectable item availability output determination capabilities. In particular, one or more aspects of the disclosure relate to selectable item availability generation platforms that utilize selectable item availability configuration and content outputs to improve efficiency of selectable item availability content and configuration updates and to facilitate selectable item availability transactions.

“Because many organizations and individuals rely on portals as a method for purchasing products, maintaining purchasing efficiency for users and maintaining content and configuration update efficiency for organizations is important. In many instances, however, it may be difficult to quickly update and revise content and configurations of these portals without recoding the portal. In addition, in many instances, it may be difficult for users to purchase multiple products without entering the same personal information multiple times.”

As a supplement to the background information on this patent, NewsRx correspondents also obtained the inventors’ summary information for this patent: “Aspects of the disclosure provide effective, efficient, scalable, and convenient technical solutions that address and overcome the technical problems associated with optimizing the performance of switchboard output control computing platforms, content output control computing platforms, and selectable item availability generation computing platforms, along with the information that such systems may maintain, using switchboard output control, content output control, and selectable item availability generation techniques.

“In accordance with one or more arrangements discussed herein, a computing platform having at least one processor, a communication interface, and memory may establish, with a user device, a first wireless data connection. The computing platform may receive, from the user device and via the first wireless data connection, a request to access a selectable item availability output. The computing platform may generate one or more commands to cause display of the selectable item availability output. The computing platform may send, to the user device and along with the one or more commands to cause display of the selectable item availability output, selectable item availability output information. The computing platform may receive, from a switchboard output control computing platform, a selectable item availability configuration output comprising a configuration update to the selectable item availability output. The computing platform may receive, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output. The computing platform may generate, via machine learning algorithms and datasets, based on the selectable item availability configuration output, and based on the selectable item availability content output, an updated selectable item availability output. The computing platform may receive, from the user device and via the first wireless data connection, a second request to access the selectable item availability output. The computing platform may generate one or more commands to cause display of the updated selectable item availability output. The computing platform may send, to the user device and along with the one or more commands to cause display of the selectable item availability output, the updated selectable item availability outputs.

“In some arrangements, the computing platform may establish, with the switchboard output control computing platform, a second wireless data connection. The computing platform may establish, with the content output control computing platform, a third wireless data connection.

“In some examples, the selectable item availability configuration output may be received via the second wireless data connection and the selectable item availability content output may be received via the third wireless data connection.

“In some arrangements, the selectable item availability configuration output may comprise an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question.”

The claims supplied by the inventors are:

“1. A computing platform comprising: at least one processor; a communication interface communicatively coupled to the at least one processor; and memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to: receive, from a user device and via a first wireless data connection, a request to access a selectable item availability output; send, to the user device and along with one or more commands to cause display of the selectable item availability output, selectable item availability output information including specified information to be displayed using an element configuration comprising a format or an order of elements; receive, from a switchboard output control computing platform, a selectable item availability configuration output comprising a configuration update to the selectable item availability output, wherein the configuration update comprises a modification to the element configuration; determine, based on a comparison of a complexity of the modification to a first complexity threshold, whether to initiate the modification at a current time or a later time, wherein determining whether to initiate the modification at the current time or the later time includes determining whether to modify a menu at the current time or the later time based on the complexity of the modification to the menu; receive, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output, wherein the content update comprises a modification to the specified information to be displayed; determine, based on a comparison of a complexity of the content update to a second complexity threshold, whether to initiate the content update at a first time or a second time subsequent to the first time; generate, via machine learning algorithms and datasets, based on the selectable item availability configuration output, and based on the selectable item availability content output, an updated selectable item availability output; receive, from the user device and via the first wireless data connection, a second request to access the selectable item availability output; and send, to the user device and along with one or more commands to cause display of the updated selectable item availability output, the updated selectable item availability output.

“2. The computing platform of claim 1, wherein the selectable item availability configuration output comprises an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question.

“3. The computing platform of claim 1, wherein the selectable item availability content output comprises an update to at least one of: a video displayed by one or more user interfaces comprising the selectable item availability output, text displayed on the one or more user interfaces comprising the selectable item availability output, a language in which the text is displayed, or a product with which the text or the video is associated.

“4. The computing platform of claim 1, wherein the selectable item availability configuration output and the selectable item availability content output are generated in response to user input received via a user interface displayed on a selectable item availability management computing platform.

“5. The computing platform of claim 1, wherein the memory stores additional computer-readable instructions that, when executed by the at least one processor, further cause the computing platform to: establish, with a third party source computing platform, a second wireless data connection; generate one or more commands directing the third party source computing platform to provide source data associated with received data; send, to the third party source computing platform, via the second wireless data connection, and along with an indication of the received data, the one or more commands directing the third party source computing platform to provide source data; and receive, from the third party source computing platform and via the second wireless data connection, third party source data.

“6. The computing platform of claim 5, wherein the memory stores additional computer-readable instructions that, when executed by the at least one processor, further cause the computing platform to: generate the updated selectable item availability output by generating, based at least in part on the third party source data, the updated selectable item availability output.

“7. The computing platform of claim 1, wherein: the selectable item availability configuration output is generated based on first user input received via a switchboard interface, different than the selectable item availability output, displayed at an enterprise user device different than the user device; and the selectable item availability content output is generated based on second user input, received via a content interface, different than the selectable item availability output, displayed at the enterprise user device.

“8. The computing platform of claim 1, wherein the modification to the element configuration comprises replacing a drop down menu with a text box, wherein: the drop down menu is displayed on the selectable item availability output and prompted for information, and the text box is to be displayed on the selectable item availability output and prompt for the information.

“9. The computing platform of claim 1, further comprising: receiving, from the user device, user input received via the updated selectable item availability output; and updating, based on the user input, the updated selectable item availability output, wherein updating the updated selectable item availability output comprises: identifying a state associated with a zip code specified in the user input; selecting background scenery associated with the identified state; and updating a background of the updated selectable item availability output to include the selected background scenery.

“10. The computing platform of claim 9, wherein updating the updated selectable item availability output further comprises: selecting, based on a vehicle type specified in the user input, a vehicle image; and updating the updated selectable item availability output to include the vehicle image driving through the background scenery.

“11. The computing platform of claim 9, wherein updating the updated selectable item availability output further comprises: modifying, based on home structural information specified in the user input, an image of a home depicted in the updated selectable item availability output, wherein modifying the image of the home comprises modifying the image of the home to include one or more of: living space above a garage, a pool, a deck, a porch, or a basement.

“12. The computing platform of claim 9, wherein updating the updated selectable item availability output further comprises: modifying, based on user employment information, a facial expression on a figure depicted on the updated selectable item availability output.

“13. The computing platform of claim 9, wherein updating the updated selectable item availability output further comprises: sending, based on the user input, a source data request for source data associated with the user input; receiving the source data, wherein the source data indicates one of more of a year a home was built, a residence type, square footage of the home, a home type, an exterior wall type, a roof style, or a number of stories of the home; and updating, based on the received source data, the updated selectable item availability output, wherein updating the updated selectable item availability output comprises updating an image of the home, depicted in the updated selectable item availability output, based on the received source data.

“14. The computing platform of claim 1, wherein the selectable item availability configuration output specifies a modification to one or more of: levels of coverage for various plans, scenarios for which a stop page is displayed to a user, which products are live in each state, which sections to display to a user based on personal information, which zip codes customers are able to purchase insurance for, dog breeds that may trigger a stop page, which protective devices are displayed to the user, page order or question group order, restrictions applied to renter counties, or changes to an environment via a product release.

“15. The computing platform of claim 1, wherein the selectable item availability content output specifies a modification to an association between text and video content.”

There are additional claims. Please visit full patent to read further.

For additional information on this patent, see: Gouda, Pavan Neelakanthana. Processing system having a machine learning engine for providing a selectable item availability output. U.S. Patent Number 11635877, filed August 31, 2018, and published online on April 25, 2023. Patent URL (for desktop use only): https://ppubs.uspto.gov/pubwebapp/external.html?q=(11635877)&db=USPAT&type=ids

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