Patent Issued for Dynamic delivery of modified user interaction electronic document data objects based at least in part on defined trigger events (USPTO 11550854): UnitedHealth Group Incorporated

2023 JAN 31 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- UnitedHealth Group Incorporated (Minnetonka, Minnesota, United States) has been issued patent number 11550854, according to news reporting originating out of Alexandria, Virginia, by NewsRx editors.

The patent’s inventors are Boss, Gregory J. (Saginaw, MI, US), Choy, Garry (Irvine, CA, US), E Vasconcellos, Rafael Campos Do Amaral (Plymouth, MN, US), Hamilton, Rick A. (Charlottesville, VA, US), Holley, Kerrie L. (San Rafael, CA, US).

This patent was filed on September 28, 2021 and was published online on January 10, 2023.

From the background information supplied by the inventors, news correspondents obtained the following quote: “Various embodiments of the present invention address technical challenges related to automatically providing one or more electronics documents to user computing entities and/or to facility computing entities.”

Supplementing the background information on this patent, NewsRx reporters also obtained the inventors’ summary information for this patent: “In general, embodiments of the present invention provide methods, apparatuses, systems, computing devices, computing entities, and/or the like for automatically providing one or more electronic documents to user computing entities and/or to facility computing entities.

“In accordance with one aspect, a method includes: generating, using one or more processors, a facility visit data object for a user, wherein the facility visit data object describes one or more facility attributes for each facility of one or more facilities which are associated with a potential visit from the user; determining, using the one or more processors, one or more electronic documents to be retrieved based at least in part on the facility visit data object, wherein the one or more electronic documents comprise a per-facility electronic document set associated with each facility that is determined based at least in part on the one or more facility attributes for the facility; at a document retrieval time defined by a document retrieval policy associated with the user, generating, using the one or more processors, one or more user interaction electronic document data objects, wherein the one or more user interaction electronic document data objects enable interaction between the user and the one or more electronic document data objects via a user interface of a user device; receiving, using the one or more processors and from the user device, one or more modified user interaction electronic document data objects, wherein the one or more modified user interaction electronic document data objects are generated based at least in part on the one or more user interaction electronic document data objects as modified by one or more detected interactions between the user and the one or more user interaction electronic document data objects; and providing, using the one or more processors, the one or more modified user interaction electronic document data objects to one or more facility computing entities associated with the one or more facilities in response to one or more trigger events, wherein: (i) the one or more facility computing entities are described by the facility visit data object, and (ii) the one or more facility computing entities are configured to perform one or more automated actions based at least in part on the one or more modified user interaction electronic document data objects.

“In accordance with another aspect, an apparatus comprising at least one processor and at least one memory including program code, the at least one memory and the program code configured to, with the processor, cause the apparatus to at least: generate a facility visit data object for a user, wherein the facility visit data object describes one or more facility attributes for each facility of one or more facilities which are associated with a potential visit from the user; determine one or more electronic documents to be retrieved based at least in part on the facility visit data object, wherein the one or more electronic documents comprise a per-facility electronic document set associated with each facility that is determined based at least in part on the one or more facility attributes for the facility; at a document retrieval time defined by a document retrieval policy associated with the user, generate one or more user interaction electronic document data objects, wherein the one or more user interaction electronic document data objects enable interaction between the user and the one or more electronic document data objects via a user interface of a user device; receive, from the user device, one or more modified user interaction electronic document data objects, wherein the one or more modified user interaction electronic document data objects are generated based at least in part on the one or more user interaction electronic document data objects as modified by one or more detected interactions between the user and the one or more user interaction electronic document data objects; and provide the one or more modified user interaction electronic document data objects to one or more facility computing entities associated with the one or more facilities in response to one or more trigger events, wherein: (i) the one or more facility computing entities are described by the facility visit data object, and (ii) the one or more facility computing entities are configured to perform one or more automated actions based at least in part on the one or more modified user interaction electronic document data objects.

“In accordance with yet another aspect, a computer program product computer program comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions configured to: generate a facility visit data object for a user, wherein the facility visit data object describes one or more facility attributes for each facility of one or more facilities which are associated with a potential visit from the user; determine one or more electronic documents to be retrieved based at least in part on the facility visit data object, wherein the one or more electronic documents comprise a per-facility electronic document set associated with each facility that is determined based at least in part on the one or more facility attributes for the facility; at a document retrieval time defined by a document retrieval policy associated with the user, generate one or more user interaction electronic document data objects, wherein the one or more user interaction electronic document data objects enable interaction between the user and the one or more electronic document data objects via a user interface of a user device; receive, from the user device, one or more modified user interaction electronic document data objects, wherein the one or more modified user interaction electronic document data objects are generated based at least in part on the one or more user interaction electronic document data objects as modified by one or more detected interactions between the user and the one or more user interaction electronic document data objects; and provide the one or more modified user interaction electronic document data objects to one or more facility computing entities associated with the one or more facilities in response to one or more trigger events, wherein: (i) the one or more facility computing entities are described by the facility visit data object, and (ii) the one or more facility computing entities are configured to perform one or more automated actions based at least in part on the one or more modified user interaction electronic document data objects.”

The claims supplied by the inventors are:

“1. A computer-implemented method for automatically providing one or more electronic documents to a user, the computer-implemented method comprising: generating, using one or more processors, a facility visit data object for a user, wherein the facility visit data object describes one or more facility attributes for each facility of one or more facilities which are associated with a potential visit from the user; determining, using the one or more processors, one or more electronic documents to be retrieved based at least in part on the facility visit data object, wherein the one or more electronic documents comprise a per-facility electronic document set associated with each facility that is determined based at least in part on the one or more facility attributes for the facility; at a document retrieval time defined by a document retrieval policy associated with the user, generating, using the one or more processors, one or more user interaction electronic document data objects, wherein the one or more user interaction electronic document data objects enable interaction between the user and the one or more electronic document data objects via a user interface of a user device; receiving, using the one or more processors and from the user device, one or more modified user interaction electronic document data objects, wherein the one or more modified user interaction electronic document data objects are generated based at least in part on the one or more user interaction electronic document data objects as modified by one or more detected interactions between the user and the one or more user interaction electronic document data objects; and providing, using the one or more processors, the one or more modified user interaction electronic document data objects to one or more facility computing entities associated with the one or more facilities in response to one or more trigger events, wherein: (i) the one or more facility computing entities are described by the facility visit data object, and (ii) the one or more facility computing entities are configured to perform one or more automated actions based at least in part on the one or more modified user interaction electronic document data objects.

“2. The computer-implemented method of claim 1, further comprising: identifying, using the one or more processors, a facility visit event associated with the user, wherein the facility visit event is associated with a particular facility within an event time period, and wherein identifying the facility visit event triggers the determination to generate the facility visit data object.

“3. The computer-implemented method of claim 1, further comprising: determining, using the one or more processors, one or more validity time period values for the one or more modified user interaction electronic document data objects, wherein each validity time period value corresponds to a particular modified user interaction electronic document data object, and wherein each validity time period value is indicative of a period of time to store the modified user interaction electronic document data object in an associated memory.

“4. The computer-implemented method of claim 3, further comprising: generating, using the one or more processors, one or more time period thresholds for each of the one or more modified user interaction electronic document data objects based at least in part on the validity time period value associated with the corresponding modified user interaction electronic document data object; and storing the one or more modified user interaction electronic document data objects in the associated memory; and determining, using the one or more processors, whether a storage time for each of the stored one or more modified user interaction electronic document data objects exceeds the one or more time period thresholds associated with the modified user interaction electronic document data object; and in an instance where the storage time for one of the one or more stored modified user interaction electronic document data objects exceeds the one or more time period thresholds associated with the modified user interaction electronic document data object, deleting the modified user interaction electronic document data object from the associated memory.

“5. The computer-implemented method of claim 1, wherein the one or more facilities associated with the potential visit from the user are determined based at least in part on a location of the user as indicated by the user device.

“6. The computer-implemented method of claim 1, wherein: the one or more attributes of the facility visit data object describe a facility visit type indicative of a reason for the user to potentially visit the facility, and the per-facility electronic document set associated with each of the one or more facilities described by the facility visit data object is determined based at least in part on a per-visit-type electronic document repository associated with the facility visit type.

“7. The computer-implemented method of claim 1, wherein: each triggering event is associated with the facility; and the triggering event for a particular facility comprises a determination that a wireless personal area network connection has been established between the user device and a receiving device associated with the particular facility.

“8. The computer-implemented method of claim 1, wherein the one or more trigger events comprises receiving authorization from the user to provide the one or more modified user interaction electronic document data objects to the one or more facility computing entities.

“9. The computer-implemented method of claim 1, wherein: the one or more facility attributes for a particular facility comprise a plurality of hierarchical facility type designations for the particular facility, and the per-facility electronic document set for the particular facility comprise, for each hierarchical facility type designation, an electronic document repository for the hierarchical facility type designation.

“10. An apparatus for automatically providing one or more electronic documents to a user, the apparatus comprising at least one processor and at least one memory including program code, the at least one memory and the program code configured to, with the processor, cause the apparatus to at least: generate a facility visit data object for a user, wherein the facility visit data object describes one or more facility attributes for each facility of one or more facilities which are associated with a potential visit from the user; determine one or more electronic documents to be retrieved based at least in part on the facility visit data object, wherein the one or more electronic documents comprise a per-facility electronic document set associated with each facility that is determined based at least in part on the one or more facility attributes for the facility; at a document retrieval time defined by a document retrieval policy associated with the user, generate one or more user interaction electronic document data objects, wherein the one or more user interaction electronic document data objects enable interaction between the user and the one or more electronic document data objects via a user interface of a user device; receive, from the user device, one or more modified user interaction electronic document data objects, wherein the one or more modified user interaction electronic document data objects are generated based at least in part on the one or more user interaction electronic document data objects as modified by one or more detected interactions between the user and the one or more user interaction electronic document data objects; and provide the one or more modified user interaction electronic document data objects to one or more facility computing entities associated with the one or more facilities in response to one or more trigger events, wherein: (i) the one or more facility computing entities are described by the facility visit data object, and (ii) the one or more facility computing entities are configured to perform one or more automated actions based at least in part on the one or more modified user interaction electronic document data objects.

“11. The apparatus of claim 10, wherein the at least one memory and the program code configured to, with the processor, cause the apparatus to further: identify a facility visit event associated with the user, wherein the facility visit event is associated with a particular facility within an event time period, and wherein identifying the facility visit event triggers the determination to generate the facility visit data object.

“12. The apparatus of claim 10, wherein the at least one memory and the program code configured to, with the processor, cause the apparatus to further: determine one or more validity time period values for the one or more modified user interaction electronic document data objects, wherein each validity time period value corresponds to a particular modified user interaction electronic document data object, and wherein each validity time period value is indicative of a period of time to store the modified user interaction electronic document data object in an associated memory.”

There are additional claims. Please visit full patent to read further.

For the URL and additional information on this patent, see: Boss, Gregory J. Dynamic delivery of modified user interaction electronic document data objects based at least in part on defined trigger events. U.S. Patent Number 11550854, filed September 28, 2021, and published online on January 10, 2023. Patent URL (for desktop use only): https://ppubs.uspto.gov/pubwebapp/external.html?q=(11550854)&db=USPAT&type=ids

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