Pacific Life Wins DALBAR Insurance Service Award
Life Insurance Division Recognized for Superior Standard of Care to Policyholders
The Insurance Service Award is earned through an objective third-party evaluation of the quality of telephone interactions with insurance policyholders. These interactions are reviewed throughout the year, covering all aspects of the customer experience. In order to qualify for the award, companies must exceed quality thresholds in all criteria.
"Throughout our 150-year-history, Pacific Life's enduring focus has been to deliver best-in-class customer service and ensure we're doing everything we can to provide our policyholders with the necessary products and services to succeed," said John O’Donnell, vice president of operations for the
About Pacific Life
Offering insurance since 1868, Pacific Life provides a wide range of insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Pacific Life counts more than half of the 100 largest
Pacific Life refers to
About DALBAR
View source version on businesswire.com: http://www.businesswire.com/news/home/20171219005216/en/
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