General Investor Presentation 1Q2023

Highlights

Excellent net result of 882m EUR over 1Q23

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Net result

in m EUR

452

887

752

727

882

• When bank & insurance taxes are evenly spread throughout the year and excluding one-offs
• When excluding certain non-operating items; See glossary for the exact definition

Strategic focus | What differentiates us from peers

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Firmly embedded sustainability strategy

• We offer an integrated response to our clients' banking and insurance needs. Our organisation is similarly integrated, operating as a single business and a digital-first, lead- driven and AI-ledbank-insurer.
• Our integrated model offers our clients thebenefit of a comprehensive,one-stop,relevant and personalised financial service that allows them to choose from a wider, complementary and optimised range of products and services, which go beyond pure bank-insurance.
• For ourselves, it offers benefits in terms of income and risk diversification, additional sales potential through intensive co- operation between the bank and insurance distribution channels, significant cost-savings and synergies, and heightened interaction opportunities with and a more complete understanding of our clients.

Insurance activities

• Our digital interaction with clients forms the basis of our business model in our strategy, not only in terms of sales and advice, but also in E2E digital process and product development.
• Artificial intelligenceand data analysis will play an important part in digital sales and advice. Kate, our personal digital assistant, is featured prominently in this regard.
• The independent international consulting firm Sia Partners named KBC Mobile one of the top performing mobile banking app worldwide (N°1 in 2021 and N°3 in 2022): a clear recognition of a decade of innovation, development and listening closely to our clients.

• As a company that aims to support the transition to a more sustainable and climate-proof society, we have made sustainability integral to our overall business strategy and integrated it into our day-to-day business operations and the products and services we provide.
• Our sustainability strategy consists of three cornerstones:encouraging responsible behaviour on the part of all our employees, increasing our positive impact on society and limiting any adverse impact we might have. Note that the first ever Climate Report has been published, (Limited Assurance by external auditor)

14%125

of the 882m EUR Group Net result* originates from

Insurance activities

755

Banking activities

• Difference between the net result of KBC Group and the sum of the banking and insurance contributions is accounted for by the holding-company/group items

see climate targets on Slide 57

At KBC it is our ambition to

be the reference

for bank-insurance

in all our core markets

Strategic focus | The reference

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Profitability

With a Retuon Equity of 15% in 1Q23 KBC is one of the most profitable EU financial institutions

Solvency

With a fully loaded CET1 ratio of 16.1% at end 1Q23 KBC is amongst the best capitalised EU banks

Sustainability

Sustainalytics ranks KBC 11thout of 387diversified global banks

Digitalisation

Sia Partners ranks KBC Mobile as Belgian N°1 banking app and N°3 worldwide