Division of Insurance Comments on Aetna’s California Case
In response to information arising from a lawsuit in
"We take this information seriously," said Commissioner Conway. "This is a story out of
The case involves an appeal by one of
When consumers contact the DOI regarding health insurance appeals, part of the
"It's an important part of consumer protection," said
For more information about appeal rights, the Division offers the brochure "When your health insurance carrier says 'No' - Your rights regarding pre-authorization and appeal procedures" on its website.
If you have questions or concerns about your appeal processes and rights, contact the
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